Troubleshooting - AT&T StaR Adapter Description And Operating Procedures

TROUBLESHOOTING

1 Recording is not Sent to Remote Device:
Solution: Check All Switch Settings
Depress "HANDSET/MODULE ON" button until the red
indicator is visible.
If a headset is not being used, (See Appendix B for compatible
headset models), the 5-position switch must first be set by plac-
ing a call to an associate, using the handset (See section 4.2
Placing and Receiving Calls with the StaR Adapter), then
playing the tape (See section 3.1 Sending a Recording with
the StaR Adapter). If the tape can be heard at the far end, the
position is correct; otherwise set the switch to the next position
and retry until the tape is clearly heard.
If a headset is to be used, remove the handset from its cradle.
If a dial tone is not heard in the headset, move the slide switch
to each position in turn. When a clear dial tone is heard, go to
the next step. If no dial tone is heard in any switch position,
move the switch to position "5" and install the optional AC/DC
power supply as described in (Section 2.2.3). Note: To con-
verse with the far end between attempts, depress both buttons
on the Adapter until the red colors are not visible and talk
using the handset.
2 Remote Recording Level is Too Loud, Too Soft or Distorted.
Solution: Adjust the Cassette Player Volume Control.
The cassette player volume control is used to optimize the
record level for the remote location.
Note that the transmit level (recessed dial) controls the line
volume level of the headset (if used) as well as the cassette
player. It is set at the factory too provide a satisfactory level for
both applications (mid range). If you need to adjust the level
for the headset operation, follow the next instructions.
13
NOTE: Any adjustment of the dial may require an opposite
level adjustment of the cassette player volume control.
Adjusting the Transmit Level:
Place a call to an associate and talk while adjusting the transmit
level dial with the screwdriver (FIGURE 13). Continue rot-
ating until the optimum sound tone and level are reached. The
sound level should be the same as when using the handset.
Once set, you do not have to readjust this dial unless you
change the telephones. Return the plastic mini-screwdriver to
the bracket for future use.
3
Received Recording Level is Too Loud or Too Soft.
Solution: Adjust the Headset Volume Control:
Attach patch cord per (FIGURE 8) and adjust headset volume
control up or down to obtain the optimum recording level.
Figure 13
14