v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing, Types 1885 and 8853," on page 73 to determine which components are CRUs
and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error code
Description
1806
PCI device failed BIST.
1807
System board device did not respond or
was disabled by the user.
30
BladeCenter HS21 Types 1885 and 8853: Problem Determination and Service Guide
Action
1. Run the Configuration/Setup Utility program and
make sure that interrupt resource settings are
correct.
2. Remove each I/O-expansion card one at a time,
restarting the blade server each time, until the
problem is isolated.
3. If a Memory and I/O Expansion Blade is installed,
reseat it.
4. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Failed I/O-expansion card
b. Memory and I/O Expansion Blade (if one is
installed)
c. (Trained service technician only) System
board assembly
1. Run the Configuration/Setup Utility program and
make sure that interrupt resource settings are
correct.
2. Remove each I/O-expansion card one at a time,
restarting the blade server each time, until the
problem is isolated.
3. If a Memory and I/O Expansion Blade is installed,
reseat it.
4. Replace the following components one at a time,
in the order shown, restarting the blade server
each time:
a. Failed I/O-expansion card
b. Memory and I/O Expansion Blade (if one is
installed)
c. (Trained service technician only) System
board assembly