IBM BladeCenter HS21 Series Problem Determination And Service Manual page 35

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v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See Chapter 3, "Parts listing, Types 1885 and 8853," on page 73 to determine which
components are CRUs and which components are FRUs.
v If an action step is preceded by "(Trained service technician only)," that step must
be performed only by a trained service technician.
Error message
BSE RAID fault
Memory module bus fault
Firmware (BIOS) halted, System
management bus error
Power jumper not present
PCI bus timeout- system error
Action
1. Reseat the ServeRAID SAS controller in
the BladeCenter Storage Expansion Unit
3.
2. Replace the following components one at
a time, in the order shown, restarting the
blade server each time:
a. ServeRAID SAS controller
b. BladeCenter Storage Expansion Unit
3
1. Reseat the Memory and I/O Expansion
Blade
2. Replace the Memory and I/O Expansion
Blade system board
1. Update the blade server firmware.
2. Update the blade server and option
device drivers.
If the blade server does not have a Memory
and I/O Expansion Blade installed, make
sure that the power jumper is correctly
installed in power connector J164.
1. Remove the blade server from the
BladeCenter; then, reinstall it.
2. Reseat all the options installed in the
blade server one, restarting the blade
server each time, at a time to determine
where the problem is located.
3. Remove options from the blade server
one at a time to determine where the
problem is located.
4. Replace the following components one at
a time, in the order shown, restarting the
blade server each time:
a. All options installed in the blade
server
b. (Trained service technician only)
System board assembly
Chapter 2. Diagnostics
19

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