Avaya S8300 Manual page 4

4 Job Aid: Replacing the S8300 Media Server or its Hard Drive
3
For scenario 7 — if the software release on the original hardware is unknown, check to see if the
software release on the new hardware is the latest GA bug-fix load. If not, obtain a CD with the
latest GA bug-fix load.
4
Determine backup location, user name, ftp host name, directory, and password to do an FTP
backup when on site. Keep this information handy for the restore.
5
For scenarios 1, 3, and 6 — if an upgrade is needed, obtain a CD with the appropriate release of
the media server software to be used for upgrading the original or new hardware. (The appropriate
release is whatever makes the releases on the original and new hardware the same after the
upgrade).
6
For scenarios 1, 2, and 3, obtain information about the customer's FTP backup server: IP address,
user name, password, ftp host name, and directory.
7
Determine whether software patches will be needed and, if so, download the appropriate software
patch to your laptop.
8
If the new hardware has a release of the media server software that is later than the release
installed on the original hardware, you may need to upgrade the G700 firmware.
You may need to use the following links for a firmware upgrade:
555-245-753
Comcode 700292956
Issue 1
a
To see if you need to upgrade the G700 firmware, check the Software/Firmware
Compatibility Matrix at http://www.avaya.com/support. Select the following links:
> Software & Firmware Downloads
> G700 Media Gateway & S8300 Media Server
> Firmware Downloads
> Software / Firmware Compatibility Matrix
> View Doc
b
To download G700 firmware, go to http://www.avaya.com/support. Select the following
links:
> Software & Firmware Downloads
> G700 Media Gateway & S8300 Media Server
> Firmware Downloads
> G700 Firmware Downloads
Double-click on the firmware files you need.
c
To obtain instructions for checking the firmware versions on a G700 and for upgrading the
firmware, go to http://www.avaya.com/support. Select the following links:
> Software & Firmware Downloads
> G700 Media Gateway & S8300 Media Server
> Firmware Downloads
> G700 Firmware Downloads
Click on "Installation Instructions for G700 Firmware".