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Printer will not print.
Cause
If you are on a network, you may not have made the connection
to the printer.
Printer may have failed.
Printer will not turn on.
Cause
The cables may not be connected properly.
Printer prints garbled information.
Cause
The correct printer driver for the application is not installed.
The cables may not be connected properly.
Printer memory might be overloaded.
Printer will not print.
Cause
The printer might be out of paper.
88
Chapter 6 Troubleshooting without diagnostics
Solution
DIR C:\ > [printer port]
where [printer port] is the address of the printer being
used. If the printer works, reload the printer driver.
To run MS-DOS commands, press the Windows key + r, type cmd
in the Open box, and then click OK.
Make the proper network connections to the printer.
Run printer self-test.
Solution
Reconnect all cables and check the power cord and electrical
outlet.
Solution
Install the correct printer driver for the application.
Reconnect all cables.
Reset the printer by turning it off for one minute, and then turn it
back on.
Solution
Check the paper tray and refill it if it is empty.
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