Store To E-Filing - Toshiba E-STUDIO 555 Troubleshooting Manual

7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Failed to connect to network destination. Check
destination path.
2D62
Specified network path is invalid. Check destination
2D63
path.
Logon to file server failed. Check user name and
2D64 password.
There are too many documents in the folder. Failed in
2D65
creating new document.
Failed to process your job. Insufficient storage space.
2D66
FTP service is not available
2D67
File Sharing service is not available
2D68
2DA8 The HDD is running out of capacity for the shared folder Delete the unnecessary data in HDD.
2DC0 Job canceled
Power failure occurred
2DC1

Store to e-Filing

2A10 Failed to acquire resource.
2A20 System fatal error.
2A40
2A50 Job canceled.
Power failure occurred.
2A51
2B10 There was no applicable job.
2B11 Job status failed.
2B20 Failed to access file.
Message size exceeded limit or maximum size.
2B21
Insufficient disk space.
2B30
Failed to access Electronic Filing.
2B31
Failed to print Electronic Filing document.
2B32
Failed to process image.
2B50
Failed to process print image.
2B51
The folder was renamed. A folder of the same name
2B60
already existed.
The document was renamed. A document of the same
2B70
name already existed.
The storage period of e-Filing documents will expire
2B71
The HDD for storing e-Filing data is running out of
2B80
space.
Problem Description
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
Make sure that the network folder is shared in your
network and retry the scan. If the error still occurs, ask
your administrator to check whether the IP address or
path of the server is correct. Also make sure that the
server is operating properly.
Make sure that you specify the correct network folder
and retry the scan.
Make sure that you specify the correct user name and
password to logon the file server, or you specify correct
file server. Then retry the scan.
Delete the data in the local storage folder in the
equipment and retry the scan.
Delete the data in the destination folder in the
equipment and retry the scan.
Ask your administrator whether the FTP service is
configured correctly.
Ask your administrator whether the SMB protocol is
enabled.
(Job was canceled.)
Make sure that the power cable is connected properly
and it is inserted securely. Resend the job.
Retry the scan.
Turn the power OFF and then back ON. Retry the scan.
(Job was canceled.)
Make sure that the power cable is connected properly
and it is inserted securely. Resend the job.
Retry the scan.
Retry the scan.
Retry the scan.
You are sending too many documents at a time. Send
your documents separately.
Delete unnecessary documents in e-Filing and try
again.
Make sure that the specified e-Filing or folder exists. (If
not, this error would not occur.) Delete the specified e-
Filing or folder and reset them. Retry the job in error. If
the specified e-Filing or folder cannot be deleted,
contact your service representative.
Make sure that the specified document exists. (If not,
this error would not occur.) Delete the specified
document and reset them. Retry the job in error. If the
specified document cannot be deleted, contact your
service representative.
Turn the power OFF and then back ON. Retry the scan.
If the error still occurs, contact your service
representative.
Make sure that the Function List can be printed out.
Retry the print. If the error still occurs, contact your
service representative.
The same named folder cannot be created in the same
box.
The same named document cannot be created in the
same box or folder.
Check whether necessary documents are stored in e-
Filing. The documents will be deleted in a few days.
Delete unnecessary documents in e-Filing.
Error Codes 93