Toshiba E-STUDIO 555 Troubleshooting Manual Page 94

Toshiba all in one printer user manual.
Hide thumbs
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Problem Description
Corrective Action
SMTP authentication error
Confirm that the login name and password are correct.
2C71
If SSL is enabled, make sure that the SSL port number
is correctly set.
POP Before SMTP error
Confirm that the POP Before SMTP settings and POP3
2C72
settings are correct.
Failed to process received Email job
Ask your administrator whether the Internet Fax
2C80
Received Forward is set.
Failed to process received Fax job
Ask your administrator whether the Fax Received
2C81
Forward is set.
2CC0
Job canceled
(Job was canceled.)
Power failure occurred
Make sure that the power cable is connected properly
2CC1
and it is inserted securely. Resend the job.
Save as File
Illegal Job status
Turn the power OFF and then back ON. Retry the scan.
2D10, 2D12,
2D13,
If the error still occurs, contact your service
2D20-2D22
representative.
Not enough memory for saving the scan job
Wait for a while and retry the job. If the error still occurs,
2D11
turn the power OFF and then back ON and retry it.
An internal error occurred
Turn the power OFF and then back ON, and retry the
2D14
job. If the error still occurs, contact your service
representative.
Exceeding maximum file capacity
Divide the file into several files, or retry in a single-page
2D15
format.
Failed to create directory
Make sure that the access privilege to the storage
directory is writable and also the disk in the directory
has enough space, and then retry the job. If more than
one job is performed simultaneously, the error may
2D30
occur because the disk temporarily runs out of space. In
this case, wait for a while and retry the job. If the error
still occurs, turn the power OFF and then back ON, and
then retry it.
Failed to create file
Make sure that the access privilege to the storage
directory is writable and also the disk in the directory
has enough space, and then retry the job. If more than
one job is performed simultaneously, the error may
2D31, 2D33
occur because the disk temporarily runs out of space. In
this case, wait for a while and retry the job. If the error
still occurs, turn the power OFF and then back ON, and
then retry it.
Failed to delete file
Make sure that the access privilege to the storage
directory is writable and then retry the job. If the error
2D32
still occurs, turn the power OFF and then back ON, and
then retry it.
Failed to convert image file format
When this error occurs by converting the Slim PDF
format, retry the scan. If the error still occurs, specify
the general PDF format.
2D40
When this error occurs by converting other than the
Slim PDF format, turn the power OFF and then back
ON. Then retry the scan. If the error still occurs, contact
your service representative.
Encryption error. Failed to create a file
If the error still occurs after retrying, turn the power OFF
2D43
and then back ON. Then retry it.
Creating a file was not allowed.
Creating an unencrypted file was not allowed.
Configure the encryption settings and retry the failed
2D44
job.
To create an unencrypted file, consult the administrator.
Failed to copy file
Turn the power OFF and then back ON. Retry the scan.
2D60
If the error still occurs, contact your service
representative.
92
Error Codes

   Also See for Toshiba E-STUDIO 555

   Related Manuals for Toshiba E-STUDIO 555

Comments to this Manuals

Symbols: 0
Latest comments:
  • mahendran Apr 24, 2015 06:04:
    pls Toshiba E-STUDIO 655 Troublesho​oting &servi​ce manual full book pdf free download
  • Jane Weir May 20, 2013 02:22:
    The company I work for has an e-Studio 655 and I am trying to find out how to go to scan then email and clean out those addresses where employees have retired or left the company. I couldn't find it in the manual.