Toshiba E-STUDIO 555 Troubleshooting Manual page 6

Multifunctional digital systems
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Print jobs not output ............................................................................................................ 61
Chapter 4
Scanning Problems ................................................................................................................ 64
Cannot E-mail my scans...................................................................................................... 64
Cannot find the data saved in the shared folder.................................................................. 64
Chapter 5
TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems................................................................................................ 66
e-Filing Web Utility terminates the session.......................................................................... 66
Numerous sub windows repeatedly appear ........................................................................ 66
Displaying the items in the Contents Frame takes a long time............................................ 66
Error messages ................................................................................................................... 67
Chapter 6
TROUBLESHOOTING FOR NETWORK CONNECTIONS
Locating the Equipment in the Network............................................................................... 70
Cannot locate the equipment in the network ....................................................................... 70
Cannot locate the equipment with Local Discovery............................................................. 71
Equipment does not respond to ping command .................................................................. 72
LDAP Search and Authentication Problems........................................................................ 73
LDAP authentication takes a long time................................................................................ 73
Printing Problems (Network Related) ................................................................................... 74
IPP print in a Windows operating system environment ....................................................... 75
Novell print in a NetWare environment................................................................................ 75
Macintosh environment ....................................................................................................... 76
UNIX/Linux environment...................................................................................................... 76
Network Fax (N/W-Fax) Driver Problems.............................................................................. 77
N/W-Fax Driver Installation Error Messages ....................................................................... 77
N/W-Fax Driver General Errors ........................................................................................... 78
Chapter 7
CHECKING THE EQUIPMENT STATUS WITH TopAccess
Hardware Status Icons on TopAccess [Device] Tab........................................................... 80
Error Messages ...................................................................................................................... 82
Error Codes............................................................................................................................. 86
Error codes on print jobs ..................................................................................................... 86
Error codes on transmission and reception ......................................................................... 88
Error codes on scan jobs..................................................................................................... 91
When You Think Something Is Wrong With the Equipment............................................... 96
General operations .............................................................................................................. 96
Originals and paper ............................................................................................................. 97
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E-studio 655E-studio 755E-studio 855E-studio555

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