Toshiba e-studio 165 Operator's Manual page 177

4
Open the transport guide.
5
Raise the guide plate under the transport guide, and then release
the original jammed under the guide plate.
6
Close the transport guide, and then close the upper cover.
When the Automatic Document Feeder is used, the releasing procedure ends here.
When the Reversing Automatic Document Feeder is used, go on to the following
procedure.
7
Open the Reversing Automatic Document Feeder.
Paper Jams 175