Toshiba e-STUDIO 165 Quick Start Manual
Toshiba e-STUDIO 165 Quick Start Manual

Toshiba e-STUDIO 165 Quick Start Manual

Printing functions
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MULTIFUNCTIONAL DIGITAL SYSTEMS
Quick Start Guide for

Printing Functions

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Summary of Contents for Toshiba e-STUDIO 165

  • Page 1: Printing Functions

    MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Printing Functions...
  • Page 2: Disclaimer Notice

    2. All warranties, conditions and other terms implied by law are, to the fullest extent permitted by law, excluded and no such implied warranties are given or apply in relation to the Products. 3. TOSHIBA TEC CORPORATION shall not be liable for any loss, cost, expense, claim or damage whatso- ever caused by any of the following: use or handling of the Product otherwise than in accordance with the manuals, including but not lim- ited to Operator’s Manual, User’s Guide, and/or incorrect or careless handling or use of the Product;...
  • Page 3: Software License Agreement

    INFORMATION RELATING TO THE EULAS MAY BE FOUND IN AN ELECTRONIC FILE INCLUDED ON THE USER DOCUMENTATION CD-ROM INCLUDED HEREWITH; HOWEVER, ALL SOFTWARE AND DOCUMENTATION DEVELOPED OR CREATED BY OR FOR TOSHIBA TEC CORPORATION (“TTEC”) ARE PROPRIETARY PRODUCTS OF TTEC AND ARE PROTECTED BY COPYRIGHT LAWS, INTERNA- TIONAL TREATY PROVISIONS, AND OTHER APPLICABLE LAWS.
  • Page 4: Limitation Of Liability

    (b) (3) (ii) or (c) (i) (ii) of the Rights in Technical Data and Computer Software Clause set forth in 252.227-7013, or 52.227-19 (c) (2) of the DOD FAR, as appropri- ate. Contractor/Manufacturer is TOSHIBA TEC Corporation, 6-78, Minami-cho, Mishima-shi, Shizuoka-ken, 411-8520, Japan.
  • Page 5: Preface

    Preface Thank you for purchasing the Toshiba multifunctional digital system e-STUDIO165/205. This Quick Start Guide for Printing Functions is a manual for the e-STUDIO165/205 when the following option is installed: Network Printer Kit This Quick Start Guide for Printing Functions explains about the accessories, conditions required for network systems, connecting procedures of a network, general description of net- work settings, default setting lists and troubleshooting.
  • Page 6: Lineup Of Our Manuals

    Lineup of Our Manuals These manuals are provided for the operation of the e-STUDIO165/205. Select and read the manual best suited to your needs. Operator’s Manual for Copying Functions This manual describes the basic operations, mainly copying functions, of this equipment. Be sure to read this before you use this equipment. MUL TIFUNCTIONAL DIGIT AL SYSTEMS Operator's Manual for Copying Functions...
  • Page 7 Network Fax Guide (PDF) This manual is only for the equipment on which the Fax Kit (optional) and the Network Printer Kit (optional) are installed. This explains about MULTIFUNCTIONAL DIGITAL SYSTEMS Network Fax Guide the network Fax functions, which enable Fax transmissions from a cli- ent computer through a network.
  • Page 8: Before Reading This Manual

    This manual is protected by copyright laws. No part of this manual shall be duplicated or repro- duced without the permission of TOSHIBA TEC CORPORATION. TOSHIBA TEC CORPORA- TION shall not be liable in terms of granting patents for any use of information contained in this manual by third parties.
  • Page 9: Table Of Contents

    CONTENTS DISCLAIMER NOTICE...................2 SOFTWARE LICENSE AGREEMENT ............3 Preface......................5 Lineup of Our Manuals ................6 Before Reading This Manual ...............8 Chapter 1 INTRODUCTION Function Enhancement by Option Configurations .........12 Items Included in Optional Kits..............14 Network Printer Kit (optional) ..............14 About the CD-ROM ..................15 CD-ROMs of the Network Printer Kit ............
  • Page 10 Chapter 5 APPENDIX Default Setting List..................36 Default settings for network setting ............36 Default settings for print service ..............38 Troubleshooting at Network Printing Setups .......... 39 Network setting checklists ............... 39 Equipment detection and printing check..........43 Printer driver installation error messages ..........49 Troubleshooting ..................51 Errors in hardware ...................51 When printing cannot be performed ............55...
  • Page 11 INTRODUCTION This chapter describes the details of option configurations. Function Enhancement by Option Configurations..........12 Items Included in Optional Kits ................14 Network Printer Kit (optional) ......................14 About the CD-ROM ....................15 CD-ROMs of the Network Printer Kit....................15 About the Client Software ..................16 Client Utilities CD-ROM of the Network Printer Kit................16...
  • Page 12: Chapter 1 Introduction

    TOSHIBA Viewer will be disabled too. The general descriptions of the functions and the option configurations are shown below. When no options above are installed Some functions such as a GDI printing using the TOSHIBA Viewer are enabled with a USB connector. To a computer...
  • Page 13 When the Network Printer Kit and the Fax Kit are installed Network printing is enabled when the Network Printer Kit is installed. (USB printing is also enabled with the USB connector of this kit.) TopAccess, a web-based utility, is enabled when the Network Printer Kit is installed. You can manage or set up this equipment through TopAccess installed on a client computer.
  • Page 14: Items Included In Optional Kits

    1 INTRODUCTION Items Included in Optional Kits This section explains about the accessories of the options. Be sure that all the accessories described in this section are attached. In case any of them is lacking or damaged, contact your service representative. Network Printer Kit (optional) The Network Printer Kit includes the following accessories: See the following page for the content of each CD-ROM:...
  • Page 15: About The Cd-Rom

    About the CD-ROM This section explains about the CD-ROMs attached to each optional kit and the contents of each CD-ROM. CD-ROMs of the Network Printer Kit User Documentation CD-ROM The User Documentation CD-ROM includes manuals in PDF files. See the following page for the description of each manual in this CD-ROM: (The manuals denoted with “(PDF)”...
  • Page 16: About The Client Software

    1 INTRODUCTION About the Client Software This section explains about the details of the client software included in the Client Utilities CD- ROM. Client Utilities CD-ROM of the Network Printer Kit Client software for printing functions Network printing is enabled using the client software shown below. In this printing, this equip- ment operates as a network printer.
  • Page 17 Client software for network fax functions Network Fax Driver The Network Fax Driver enables you to set up the lists for destinations, and send electronic documents as Fax documents from your computer to one or more destinations. Address Book Viewer The Address Book Viewer enables you to add or modify the names and numbers of Fax recipients in the address book.
  • Page 18 1 INTRODUCTION About the Client Software...
  • Page 19 SYSTEM REQUIREMENTS This chapter describes system requirements. System Requirements ....................20 General requirements ........................20 When only the Network Printer Kit is installed ..................20 When the Network Printer Kit and the Fax Kit are installed ..............21...
  • Page 20: System Requirements

    2 SYSTEM REQUIREMENTS System Requirements This equipment supports various functions under the environments shown below. The functions available for users vary depending on the environment. This section describes the environments required for each function. The copying functions of this equipment do not require any special environments. You can utilize these functions when you turn the power of this equipment ON.
  • Page 21: When The Network Printer Kit And The Fax Kit Are Installed

    USB printing is not supported by Windows NT 4.0. Printing from Macintosh platform Display resolution: 1024 x 768 dots or more Mac OS 8.6, Mac OS 9.x, Mac OS X 10.1/10.2 (Classic) Mac OS X 10.2.4 later Connectability: Ethernet Network protocol: TCP/IP, AppleTalk, Bonjour (Mac OS X 10.4.x) Printing protocol: AppleTalk, LPR/LPD, IPP...
  • Page 22 2 SYSTEM REQUIREMENTS System Requirements...
  • Page 23: Chapter 3 Connecting To A Computer

    CONNECTING TO A COMPUTER This chapter describes how to connect the connector of the optional kit to a computer or a network. Connecting to the USB Port...................24 Connecting to the Network ..................25...
  • Page 24: Connecting To The Usb Port

    3 CONNECTING TO A COMPUTER Connecting to the USB Port This section describes how to connect this equipment to a computer using a USB 2.0 compatible cable. This USB cable is not included in the accessories. Obtain one compatible with your com- puter.
  • Page 25: Connecting To The Network

    Connecting to the Network This section describes how to connect this equipment to a network. The 10BASE-T cable and the 100BASE-TX cable are not included in the accessories. Obtain the ones compatible with the network you are utilizing. After the Network Printer Kit has been installed, insert the10BASE-T or 100BASE-TX cable into the network interface connector on the rear side of this equipment.
  • Page 26 3 CONNECTING TO A COMPUTER Connecting to the Network...
  • Page 27 SETUP FLOW This chapter describes how to configure the system when the optional kits are installed. Overview of Connecting Configurations ..............28 Connecting the e-STUDIO165/205 ....................28 Available functions under each connection..................29 About Setups......................31 Default setting check.........................31 Setup the network document processing system................31 Default Setting Check.....................32 Setup Flow for USB Printing..................33 Setup Flow for TopAccess ..................34...
  • Page 28: Chapter 4 Setup Flow

    4 SETUP FLOW Overview of Connecting Configurations Connecting the e-STUDIO165/205 This equipment supports the various functions of electric document processing in direct connec- tion with a USB cable, and in a network connection such as printing, scanning, and sending E- mail or internet fax over the Internet.
  • Page 29: Available Functions Under Each Connection

    Available functions under each connection Functions available vary depending on each connecting configuration. This section describes the functions available for each connection. The configurations shown below can be utilized together. For example, this equipment can be directly connected to your computer with a USB cable, and also connected to a local area net- work over TCP/IP.
  • Page 30: Internet Connection

    4 SETUP FLOW Local area network connection over IPX/SPX The following functions are available when this equipment is connected to a local area network over IPX/SPX with which Windows computers and NetWare file servers are connected: Printing functions (Network Printer Kit required) Novell Printing from Windows computers through the NetWare 5.1 or 6.5 in NDPS mode Novell Printing from Windows computers through the NetWare 5.1 or 6.5 in NDS mode Internet connection...
  • Page 31: About Setups

    About Setups First of all, you must set up the management and the operation of this equipment as a network printer and a network Fax. Although this equipment can operate successfully in the default set- tings, the following settings can be changed for better performance: Default setting check Before using this equipment through a network, check the default settings of this equipment according to the following reference:...
  • Page 32: Default Setting Check

    4 SETUP FLOW Default Setting Check This section describes the items to be set before using this equipment through a network. Check if the following setups have been done: Item Description/Reference Setting the department code The department codes must be set to enable a network printing on a department basis.
  • Page 33: Setup Flow For Usb Printing

    Setup Flow for USB Printing This equipment can be used as a printer using a USB cable. When it is connected using a USB cable, setups at the initial stage are not required. When you have connected this equipment to your computer and installed printer drivers, USB printing functions are enabled.
  • Page 34: Setup Flow For Topaccess

    4 SETUP FLOW Setup Flow for TopAccess TopAccess, a web-based device management utility, enables a remote management of this equipment for users or administrators from their computers. The following functions are avail- able in TopAccess: Viewing or setting the information related to this equipment Managing the address book data Using TopAccess administrator’s functions, administrators can set up and maintain the equip- ment remotely.
  • Page 35 APPENDIX Default Setting List ....................36 Default settings for network setting ....................36 Default settings for print service......................38 Troubleshooting at Network Printing Setups ............39 Network setting checklists.........................39 Equipment detection and printing check ...................43 Printer driver installation error messages..................49 Troubleshooting......................51 Errors in hardware..........................51 When printing cannot be performed....................55 Printer driver general errors ......................55 TopAccess error messages.......................57...
  • Page 36: Default Setting List

    5 APPENDIX Default Setting List The printing-related default settings of this equipment are shown below. The default setting values are the ones set at the factory when this equipment is shipped. You can see the current setting values by printing the "Configuration Page" from the opera- tion panel of this equipment.
  • Page 37: Netware Session

    Tree................Undefined Search root ..............Undefined Bonjour Enable Bonjour ............Enable Link-Local Host Name..........MFP_[NIC Serial Number] Service Name ............. TOSHIBA e-STUDIO520-[serial] HTTP network service Enable HTTP Server ........... Enable Primary Port Number ..........80 Secondary Port Number ..........8080 SNMP network service Enable SNMP .............
  • Page 38: Default Settings For Print Service

    5 APPENDIX Default settings for print service Raw TCP print Enable Raw TCP ............Enable Port Number ............... 9100 LPD print Enable LPD ..............Enable Port Number ............... 515 Banners ..............OFF IPP print Enable IPP ..............Enable Enable Port80 ............. Enable Port Number ...............
  • Page 39: Troubleshooting At Network Printing Setups

    Troubleshooting at Network Printing Setups This section describes troubleshooting when you are setting up network printing. Network print- ing is enabled when the Network Printer Kit is installed. The items in the table below are described in this section, and are transcribed from other manu- als (in PDF files) of this equipment.
  • Page 40 5 APPENDIX IPP printing in a Windows operating system environment: No Check... For Instruction, Go To... Are the IP Address proper- Set up the IP address correctly. Next Step ties correctly set? Is the HTTP Server on this Enable the HTTP server in the Next Step equipment enabled? HTTP Network Service.
  • Page 41 Novell printing in a NetWare environment: No Check... For Instruction, Go To... Are the IPX/SPX protocol Set up the IPX/SPX correctly. Next Step enabled? Is the correct frame type selected? If applicable, did you suc- Set up the NetWare server prop- Next Step cessfully set up queue- erly.
  • Page 42 5 APPENDIX LPR printing in a Macintosh environment: No Check... For Instruction, Go To... Are the IP Address proper- Set up the IP address correctly. Next Step ties correctly set? Is the LPR/LPD Printing cor- Set up the LPD print service cor- Next Step rectly set? rectly.
  • Page 43: Equipment Detection And Printing Check

    When a computer cannot detect this equipment through a network or when network printing is disabled, see the following items to solve the problem: If the problem persists after you have followed all of the steps, contact TOSHIBA’s authorized dealer for further assistance.
  • Page 44 5 APPENDIX No Check... For Instruction, Go To... Make sure that the device Set up the NetBIOS name of the name for this equipment is device correctly. unique and verify that the WINS and/or DNS server database are not causing potential naming conflicts with the network settings on Next Step...
  • Page 45 No Check... For Instruction, Go To... Print a NIC Configuration Configure the proper protocol. page from this equipment. Next Step Does this equipment sup- port the same protocol as the network? Change the protocol set- tings from TopAccess, if necessary, and reboot the Next Step equipment for the changes to take effect.
  • Page 46 5 APPENDIX Cannot ping this equipment Problem description You can check if this equipment is correctly connected to a network by executing a ping com- mand from a computer. If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation.
  • Page 47 No Check... For Instruction, Go To... Check link activities on the Contact your service representa- port being used by the tive. equipment and also the integrity of the network cable, Hub, or Switch that is connecting the equipment to the network. Replace any network components that you suspect are faulty.
  • Page 48 5 APPENDIX Cannot print data to this equipment Problem description When you are unable to print to this equipment, network printing services have not been set up correctly, or this equipment has not been properly configured to operate in your network environ- ment.
  • Page 49: Printer Driver Installation Error Messages

    Printer driver installation error messages Setup Needs to Copy Windows NT Files Problem description The wrong port type was selected from the Printer Ports dialog. Corrective action 1. Click Cancel until the Add Printer Wizard terminates. 2. Double-click Add Printer from the Printers folder but, when prompted to select a port, choose Local Port.
  • Page 50: This Port Is Currently In Use

    5 APPENDIX This Port is Currently in Use Problem description The driver was either open, printing a job, or is in use by another printer or application, when you attempted to delete it. Corrective action Make sure all print jobs have completed before deleting a port. If there are still problems, exit all applications and try again.
  • Page 51: Troubleshooting

    Troubleshooting This section describes troubleshooting when you have completed the setups of network printing, as shown in the table below. (The items in this table are transcribed from other manuals (in PDF files) of this equipment.) For troubleshooting at the time of the setups, see the following page: P.39 “Troubleshooting at Network Printing Setups”...
  • Page 52 5 APPENDIX General errors Cannot print the start page Details When a start page cannot be printed after the power-ON of this equipment even though start page printing has been enabled, this could be an error in the hardware. Contact our service sta- tion.
  • Page 53 Device status indicators (TopAccess) You can check if this equipment requires maintenance using the TopAccess utility. In the Device tab menu, visible checking of the current status of this equipment is enabled with displayed icons when trouble has occurred in this equipment. TopAccess Device tab menu: 1) Device status indicators The error status of this equipment is displayed with the icon.
  • Page 54 5 APPENDIX Drawer Open The Drawer Open error icon indicates that one of the drawers is opened. You must close the opened drawer to resume printing or copying. Toner Empty The Toner Empty icon indicates the empty status of the toner cartridge. For information on how to resolve the error condition, see “Replacing Toner Cartridge”...
  • Page 55: When Printing Cannot Be Performed

    When printing cannot be performed This problem can arise as the result of a hardware malfunction, a network communication or configuration problem. Before troubleshooting the client error, ask your administrator to trouble- shoot the hardware or network errors. The following checklist helps you identify the source of the error and directs to you where you can find more information about resolving it.
  • Page 56: Command Line Options Not Processed

    5 APPENDIX Command Line Options Not Processed Problem description All print options are sent to this equipment at the start of the print job. If the print file already con- tains print commands, they override the command line options you set. For example, if the print file specifies the Letter media, and you specify the A4 media option with the lp command, the document is output on letter size paper (provided, of course, that all copier-related restrictions have been met).
  • Page 57: Topaccess Error Messages

    Cannot Change Settings on Fonts Tab and Configuration Tab Problem description The Fonts Tab and Configuration tab are grayed out and they cannot be modified. Corrective action Users who do not have the privilege to change the printer driver setting cannot change the options in the Fonts Tab and Configuration tab.
  • Page 58 5 APPENDIX TopAccess Message Corrective Action Motor Error in Automatic Document Feeder - Contact your service representative. Please Contact Service Technician. I/F Error in Automatic Document Feeder - Contact your service representative. Please Contact Service Technician. Fatal Error - Please Contact Service Techni- Contact your service representative.
  • Page 59: Index

    INDEX .......... 2 Disclaimer notice ..........55 General Errors INDEX...
  • Page 60 INDEX...
  • Page 61 DP-1650/2040 OME06003900...
  • Page 62 MULTIFUNCTIONAL DIGITAL SYSTEMS Quick Start Guide for Printing Functions 2-17-2, HIGASHIGOTANDA, SHINAGAWA-KU, TOKYO, 141-8664, JAPAN R060120B0300-TTEC VerB 2006-03 ©2006 TOSHIBA TEC CORPORATION All rights reserved...

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E-studio 205

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