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The Internet Service Provider (ISP): Your cable company provides you access to an Internet
Service Provider (ISP). The ISP is your gateway to the Internet. It provides you with a pipeline
to access Internet content on the World Wide Web (WWW).
Check with your cable company to make sure you have everything you need to begin; they'll
know if you need to install special software or re-confi gure your computer to make your
cable Internet service work for you.
Contact Your Local Cable Company
You will need to contact your cable company to establish an Internet account before you can
use your gateway. You should have the following information ready (which you will fi nd on the
sticker on the gateway) :
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The serial number
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The model number
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The Media Access Control (MAC) address
S.N.
XXXXXXXXXXXXXX
MODEL:
DCWXXX
MAC:
009064XXXXXX
Please verify the following with the cable company:
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The cable service to your home supports DOCSIS-compliant two-way modem access.
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Your Internet account has been set up.
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You have a cable outlet near your PC and it is ready for cable modem service.
Note: It is important to supply power to the modem at all times. Keeping your modem plugged in will keep it
connected to the Internet. This means that it will always be ready when you are. To disconnect your computer
from the Internet, use the ON/OFF button to put the modem in standby mode.
Important Information
Your cable company should always be consulted before installing a new cable outlet. Do not
attempt any rewiring without contacting your cable company fi rst.
Chapter 1
Chapter 1: Connections and Setup
Record your information here:
Serial Number: __________________________
Model Number: _________________________
MAC Address: ___________________________
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