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Accessories
All the accessories in Table 7 include mounting
hardware; contact the nearest Johnson Controls®
representative to order any of these parts.
Note: Review the technical specifications of the
optional accessories prior to their use in an application.
Table 7: Accessories (Order Separately)
Code Number
Description
SEN-600-1
Remote Indoor Air Temperature Sensor
SEN-600-4
Remote Indoor Air Temperature Sensor with Occupancy Override and LED
1
Duct Mount Air Temperature Sensor
TE-6361M-1
1
Strap-on Temperature Sensor
TE-636S-1
1.
Additional TE-636xx-x Series 10k Type II Thermistor Sensors are available; refer to the TE-6300 Series Temperature
Sensors Product Bulletin (LIT-216320) for more details.
Table 8: Troubleshooting Details (Part 1 of 3)
Symptom
Cause
No display on the
Absent or incorrect
thermostat
supply voltage
Overloaded power
transformer
Keyboard menu
Keyboard locked
does not access all
functions
Temperature
Temporary setpoint
setpoints revert to
active for a period of
original value after
time set by
a certain time
parameter
TOccTime
Thermostat does
Wrong mode
not call for heating
selected
Thermostat in
Unoccupied mode
Anticycle delay
active
Heating setpoint is
satisfied
Heating lockout
attained
Wiring error
16
TEC22x2-3 L
W
ON
Solution(s)
1. Check power supply voltage between RC and C to be from 19-30 VAC.
2. Check for tripped fuse or circuit breaker.
Verify that the transformer used is powerful enough (enough VAs) to supply all
controlled devices including the thermostat.
1. Use the Installer Configuration menu to change the Lockout level to 0 or 1.
2. Change the nciGenOpts Byte 27(28) lockout value to 0 or 1.
To do a permanent change to the setpoints you must enter the menu
RoomTemp Set and modify the setpoints at desired temperature.
Select heating mode.
Select Override to force the thermostat Occupied heating setpoint.
Wait, the anticycling period must end before the equipment can start.
Raise the Heating setpoint.
Mode is locked out based on outside air temperature.
Change configuration parameter H Lock to value 120°F (49°C) to by-pass
lockout.
Start the fan by forcing the Fan ON mode.
Put a jumper across terminals RH & W1. The heating should come ON. If it
does not, verify wiring and check if a jumper is required between RC & RH.
® Networked Heat Pump Thermostat Installation Instructions
ORKS
Repair Information
If the TEC22x2-3 thermostat fails to operate within its
specifications, see Table 8 for troubleshooting details
and Table 9 for display messaging. For a replacement
thermostat, contact the nearest Johnson Controls
representative.
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