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02-309 UI Control Panel Button or Touch Screen RAP
02-309 The User Interface Button Test or the Touch Area Test failed during the UI Test.
Procedure
CAUTION
Before a new user interface assembly is installed, identify the software level (GP 4). Check the
compatibility of the software on the new user interface assembly. Install the software to meet
the customer machine requirements. Use the Customer Administration Tool (CAT), GP 5.
Perform the next steps:
•
Switch off the machine, then switch on the machine, GP 14.
•
Check the condition of CR12 and CR15 on the IOT PWB, OF7 IOT PWB Diagnostics
RAP.
•
Enter dC305 UI test. Perform the Communications Self Test.
•
Check the harness connections between the user interface, PL 2.10 Item 3 and the image
processing PWB, PL 3.10 Item 11.
•
Install new components as necessary:
–
User interface PWB, (32-55 ppm) PL 2.15 Item 7 or (65-87 ppm) PL 2.10 Item 6.
–
User interface touch screen, (32-55 ppm) PL 2.15 Item 6 or (65-87 ppm) PL 2.10
Item 5.
WorkCentre 5687 Family
02-320, 02-380 UI Communication Test RAP
02-320 The UI does not receive the requested data from the image processor within the correct
time out period.
02-380 UI main controller communications test failed.
Procedure
Perform the next steps:
•
Switch off the machine, then switch on the machine, GP 14.
•
Enter dC305 UI test. Perform the Communications Self Test.
•
Go to 03-310 Image Processing PWB to UI Errors RAP.
August 2007
2-63
Status Indicator RAPs
02-309, 02-320, 02-380
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