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About Digital Voice Global
Digital Voice Global is StarHub's Voice-Over-IP (VoIP) service available to our residential customers. Users of
this service must have a broadband access network connection (either cable or ADSL). Calls are made through
the integrated access device (IAD), which can be used in any location that has broadband connectivity*, both
within and outside Singapore.
Digital Voice Global gives you access to:
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Local calls to fixed and mobile telephone lines (StarHub and other operators).
•
IDD calls (StarHub and other operators)
•
Operator Assisted IDD (1635)
•
Directory Enquiry and Operator Assistance services (100)
•
Local (1800) toll-free services
•
Local (1900) premium services
•
International Calling Card (Application and Enquiries)
•
StarHub Customer Service, billing and fault reporting numbers
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Emergency numbers** (995 and 999)
You also have access to our comprehensive range of Value Added Services such as Call Waiting, Caller Number
Display/Non-Display, Voice mail, Call Divert (Unconditional), Number Retention, Private Number Listing, Call
Transfer etc.
Note: Digital Voice Global customers have to register with the respective IDD service providers in order to use IDD services that are
not offered by StarHub. Please call our Customer Care at 1633 if you wish to bar IDD and 1900 calls on Digital Voice Global
* Please refer to the technical Information section on the types of broadband services that are supported. Usage of
Digital Voice Global when overseas is subject to conditions imposed by the overseas broadband network service provider
so there is no guarantee that the service will always work.
As Digital Voice Global operates over the public Internet, there is no assured quality of service.
** Calls to emergency numbers are free-of-charge.
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