Polycom MSR Series Solution Manual page 19

Known Issues
The following table lists all known issues in all releases of MSR Solution.
Note: These release notes do not provide a complete listing of all known issues that are included in the
software. Issues not expected to significantly impact customers with standard voice or video
conferencing environments may not be included. In addition, the information in these release
notes is provided as-is at the time of release and is subject to change without notice.
Known Issues
Category Issue ID
MSR USBCMRA
Dock -128
MSR USBCMRA
Dock -161
MSR USBCMRA
Dock -129
MSR USBCMRA
Dock -262
Polycom, Inc.
Release Description
1.0 When in a call, HDMI In can only display
content video, not audio. When out of a call,
HDMI In supports content with video and
audio. Ocassionally, when out of a call,
there is no audio.
1.0 The GL2250 display is not supported. The
HDMI output does not work with the MSR
Dock.
1.0 In some instances, the HDMI content may
not display clearly with some resolutions set
on a computer.
1.0 When a laptop is connected to the MSR
Dock and shares content, the MSR
application freezes.
Workaround
Un-plug and re-plug the
HDMI cable.
Do not use a GL2250
display.
Change the resolution on
the computer.
Disconnect the HDMI
cable from the MSR Dock
and re-launch the MSR
application.
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