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Polycom ReadiConvene MGC+50 Getting Started Manual

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Summary of Contents for Polycom ReadiConvene MGC+50

  • Page 1 ™ ReadiConvene Getting Started Guide...
  • Page 2 (e.g. a book or sound recording). Every effort has been made to ensure that the information in this manual is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice.

  • Page 3: Table Of Contents

    System Specifications MGC+ Unit Specifications ....... . . 33 Polycom, Inc.
  • Page 4 ReadiConvene Getting Started Guide Polycom, Inc.

  • Page 5: About This Guide

    About this Guide The term ReadiConvene™, used in this documentation, refers to the Polycom® MGC+ that houses the ReadiConvene Integrated Application Module (IAM). The ReadiConvene IAM is the hardware platform that runs the ReadiManager® software application. The ReadiConvene appliance combines the capabilities of the MGC+ appliance and its MGC Manager with the ReadiManager application.
  • Page 6 MGC+50/100 Getting Started Guide • MGC+50/100 Hardware and Installation Manual • MGC Manager User’s Guide - Volume I • MGC Manager User’s Guide - Volume II • MGC Manager User’s Guide - VoicePlus Edition • MGC Administrator’s Guide Polycom, Inc.

  • Page 7: Setting Up A Readiconvene™ System

    “Setting up the System Through a Web Interface” on page 18 Unpacking the Unit Review the following information when you unpack the unit: • Contents of the ReadiConvene Package • Inspecting the ReadiConvene/ReadiConvene IAM Upgrade Package Contents • Disclaimer Polycom, Inc.
  • Page 8 ReadiConvene IAM blade (requires installation from the front of MGC+) • I/O card for the ReadiConvene IAM (requires installation from the rear of MGC+) • A set of printed manuals: — ReadiConvene Getting Started Guide — MGC+ Getting Started Guide Polycom, Inc.

  • Page 9: Required Materials

    When deciding on a setup location for the ReadiConvene system, refer to the section “System Safety” on page 3. Disclaimer Polycom is not responsible for damage sustained during shipment of this product. Required Materials • Completed First-Time Setup Worksheet (see page •...
  • Page 10 Install the heaviest components on the bottom of the rack first and then work up. • Allow the power supply units to cool before touching them. • Always keep the rack’s front door and all the blade’s panels and components closed when not servicing, to maintain proper cooling. Polycom, Inc.

  • Page 11: Mgc+50/100 Component Locations

    The ReadiConvene IAM blade is located on the left side of the appliance. Figure 1-1 MGC+50/100 Partial Front View ReadiConvene IAM MGC+ Functional MGC+ Control Modules Unit (CU) Shut Down button Compact Flash slot Universal Serial Bus port Polycom, Inc.
  • Page 12 ReadiConvene Getting Started Guide ReadiConvene IAM Front Panel The following items appear on the ReadiConvene IAM front panel: Table 1-1 Polycom ReadiConvene IAM Front Panel Name LED Color Description Power LED Yellow Not lit Flash Memory LED Read or write enable. Lit when active.
  • Page 13 This I/O card enables connections to the ReadiConvene IAM. The following ReadiConvene IAM I/O connections are available: • Alarms port (proprietary) - Not connected, DO NOT USE • COM2—RS-232 port • COM1—RS-232 port • Keyboard and Mouse port • VGA—VGA monitor port • LAN—Ethernet port Polycom, Inc.

  • Page 14: Installing The Readiconvene Iam Blade In The Mgc+ Unit

    The ReadiConvene IAM blade can be installed with the MGC+ unit ON or OFF. Refer to Table 1-2 on page 1-9 for more detailed instructions. It is important that you follow the sequence of steps as defined in sections below. Polycom, Inc.
  • Page 15 ReadiConvene IAM blade prior to installing the I/O card for the ReadiConvene IAM blade, then: Turn the ReadiConvene IAM OFF, by pushing the SHUT Down button. Turn the ReadiConvene IAM ON, by pushing the SHUT Down button again. Polycom, Inc.
  • Page 16 Unscrew four screws as shown in the following illustration. When power on the MGC+ is turned ON, you must install the I/O card for the ReadiConvene IAM card before installing the ReadiConvene IAM. Figure 1-4 MGC+ 50/100 front panels removed Polycom, Inc.
  • Page 17 Push the I/O card firmly into the MGC+ backplane. Make sure its is properly seated in its slot. Tighten the four screws that secure the I/O card to the MGC+ chassis. Attach the required cables or connections to the I/O card for the ReadiConvene IAM blade. Polycom, Inc.

  • Page 18: First-Time Setup Worksheet

    Table 1-2 on page 1-10. First-Time Setup Worksheet Before you begin setup and installation of ReadiManager on the Polycom ReadiConvene IAM blade, complete the worksheet below, filling in the entries in the column “My System Values.” If you are not sure what values to use, contact your IT administrator.
  • Page 19 Current Date Current Time Time Zone Database Information (See “Setting up the Database” on page 26) Internal No further information required. Database External Database Server IP IP address of the database server. Address Polycom, Inc.

  • Page 20: Setting Up The System Through A Serial Port

    User Login ID The user name must have at least read access to LDAP. Password Information Required for Polycom Customer Support Serial No License Number Setting up the System Through a Serial Port Follow these instructions to set up your system through a serial port. If your computer does not have a serial port, see “Setting up the System...
  • Page 21 OK. In the Connect To dialog box, select COM1 from the Connect using drop-down list and click OK. Be sure to use COM1, because you may have multiple COM ports on your computer. Polycom, Inc.
  • Page 22 In the COM1 Properties dialog box, enter the following values for port settings and click OK. — Bits per second: 19200 — Data bits: 8 — Parity: None — Stop bits: 1 — Flow control: None The SE200 - HyperTerminal window appears. Polycom, Inc.
  • Page 23 Type 3 and press Enter. At the prompt, type the system name, IP address, and subnet mask, and press Enter. After you have finished entering the system setup information, press Enter to reboot the appliance. Press Enter to continue. Polycom, Inc.

  • Page 24: Setting Up The System Through A Web Interface

    — Connect the appliance directly to an Ethernet port on the computer with a crossover cable. — Connect the appliance and the computer to the same Ethernet switch or hub using standard Ethernet cables. Turn on the power for both devices. Go to “Changing Computer Network Settings”. Polycom, Inc.
  • Page 25 Record the original IP address and subnet mask of your computer, so that you can restore these values after you have finished system setup. From the Start menu, choose Control Panel > Network Connections > Local Area Connection Properties. Select Internet Protocol (TCP/IP), and then click Properties. Polycom, Inc.
  • Page 26 — Default gateway: Leave blank, or do not change. — Preferred DNS server: Leave blank, or do not change. — Alternate DNS server: Leave blank, or do not change. Click OK twice to close the Internet Protocol (TCP/IP) Properties and Local Area Connection Properties dialog boxes. Polycom, Inc.

  • Page 27: Configuring A Readiconvene™ System

    Logging in the First Time The ReadiManager system provides a default administrator user name and password for the configuration process. After you have completed system setup and configuration, you can change the password for the administrator through the user setup screens. Polycom, Inc.
  • Page 28 Open Microsoft Internet Explorer and type the system’s IP address in the address field. When the Login screen appears, enter the following: — User Name: admin — Password: admin Figure 2-1 Login Screen Click Login. The First Time Setup - Welcome screen appears. Polycom, Inc.
  • Page 29 Read the license agreement and click Accept to accept the terms and continue. The First Time Setup - System Information screen appears. If you entered this information using a serial connection and HyperTerminal, this Note information is already filled in. Polycom, Inc.
  • Page 30 Verify that the system configuration information is correct. Select the correct System Time Zone for the system. Click Use Current Time and enter the current date (month, day, year) and the current time (hour, minute, AM/PM). Polycom, Inc.
  • Page 31 11 After the system has restarted, log in again using the administrator log-in credentials. You may have to wait 5 minutes or more for the system to reboot before you can log in again. 12 Go on to “Setting up the Database”. Polycom, Inc.

  • Page 32: Setting Up The Database

    To use an external database In the First Time Setup - Database screen, select the Use an external SQL Server database check box. Click the Database Setup Program link and download the Remote Database Setup Utility, DBSetup.exe, to your computer. Polycom, Inc.
  • Page 33 First Time Setup - Database Status screen appears. Figure 2-6 First Time Setup - Database Status Screen Click Next to display the First Time Setup - LDAP Server screen. Go on to “Setting up the LDAP Server”. Polycom, Inc.

  • Page 34: Setting Up The Ldap Server

    This user ID must have read access to the LDAP server. • This user ID is automatically associated to a ReadiManager Administrator role. • This user ID MUST be used when logging in to see LDAP users in the system. Polycom, Inc.

  • Page 35: Obtaining Software Licensing Information

    To obtain software license activation keys Locate and record the ReadiConvene server serial number. To locate the serial number: — Log in to ReadiConvene server as the administrator. — Choose System Setup > Licensing. The serial number appears in the Licensing screen. Polycom, Inc.
  • Page 36 “License keycode has already been generated” and the license number. Remove that line from the .txt file to continue. Save the .txt file. Go to http://www.polycom.com/activation. Log in or create a New User Account. Select Product Activation.

  • Page 37: Completing The Configuration

    Completing the Configuration After the first-time setup is finished, you complete the ReadiConvene configuration for the following: • Server • Client computers and Internet Explorer • Users • Devices • Resources • Scheduling For instructions, see the ReadiManager Administrator’s Guide. Polycom, Inc.
  • Page 38 ReadiConvene IAM system for a point-to-point video call, you must complete the following setup tasks as a minimum: • Add devices. • Add users. • Associate users with devices. • Download the scheduling plug-in to client computers. For instructions, see the ReadiManager Administrator’s Guide. Polycom, Inc.

  • Page 39: System Specifications

    3” standard installation, 9” MCU rack installations if a MPI-8 is to be fitted IP Protocols MGC+50/MGC+100 Audio G.711, G.722 (48), G.722.1, G.728, G. 723.1, G.729A, Siren 7, Siren 14 Video H.261, H.263 (Annexes N, F, P), H.264 Data T.120 Polycom, Inc.
  • Page 40 Network interfaces ISDN T1/ E1, T1-CAS, LAN, serial (MPI) MGC+ Manager control An independent LAN connection (separate from the connection Network connection) Clock synchronization Synchronizes to external network Local/Remote External Equipment MGC+50/MGC+100 Operator workstations LAN/RS-232/Modem/Internet Reservation systems LAN/Internet/Modem Polycom, Inc.
  • Page 41 Up to approx. 12,000m (40,000ft) Operating ESD +8kV Storage ESD +15kV System Communications MGC+50/MGC+100 Integrated scheduler API to 3rd party reservation systems Conference Setup (Scheduled/Unschedul MGC+50/MGC+100 Meet Me Per Conference Channel Party Dial-out/Dial-in Diagnostics MGC+50/MGC+100 Power up On-line Remote Polycom, Inc.
  • Page 42 AC Voltage - 10Amp AC Voltage - 15 Amp at consumption at 100 VAC, 5 Amp at 100 VAC and 7.5 Amp at 240 VAC protected by 240 VAC protected by a 15 a 15 Amp circuit Amp circuit breaker. breaker. Polycom, Inc.

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Readiconvene mgc+100

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