Internet/Intranet Connection Problems - Fuji Xerox DocuPrint P505 d User Manual

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Internet/Intranet Connection Problems

The possible causes and remedies for problems when connecting to the Internet or intranet
are as follows:
When connection to the Internet/Intranet fails
The Authentication feature
used on the remote server is not
supported by the machine.
The remote linkage services
used does not support the
model or accessories of the
machine.
The IP address is incorrect.
The IP gateway address is
incorrect.
The subnet mask is incorrect.
The DNS server address is
incorrect.
The DNS server selected cannot
resolve the address.
The address of the address that
does not use a proxy server is
incorrect.
The desired server, or the proxy
server is down.
The network cable is not
connected, or broken.
Symptom
Wait for a while, and refresh the browser.
Cause
Only Basic Authentication is supported by the machine.
The machine does not support NTLM/digest.
For security purposes, change to the Authentication
feature using SSL.
Purchase products/models/accessories supported by
the remote linkage services.
Confirm the IP address. If the IP address is incorrect,
either set a static IP address or resolve the IP address
using DHCP or AutoIP.
Set the correct IP gateway address when connecting to
the proxy server, or to a Web server via the IP gateway.
Set the correct subnet mask corresponding to your
environment.
Confirm the DNS server address.
Select a DNS server that can resolve the address.
When connecting via the proxy server

Set the IP address of a DNS server that can resolve
the address of the proxy server.
 When not connecting via the proxy server
Set the IP address of a DNS server that can resolve
the destination address.
Confirm whether only addresses that do not use a proxy
server are set. Even if addresses not through a proxy
server are specified using the FQDN, if a server is
directly accessed using its IP address, the registered
server is not excluded. Set the address not to use a
proxy server. Likewise, even if you directly specify an
address that does not use a proxy server, if a server is
accessed with the FQDN, the registered server is not
excluded. Set an IP address with the FQDN not to use a
proxy server.
Confirm whether the desired server or the proxy server
is operating correctly.
Confirm whether the network cable is correctly
connected. We recommend using a spanning-tree
configuration, with which network disconnection rarely
occurs.
Network-related Problems
Remedy
Remedy
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