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When the address book is updated
Message
"Updating the destination list
has failed. Try again?"
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
"Updating the destination
list... Please wait. Specified
destination(s) or sender's
name has been cleared."
Cause
A network error has
occurred.
The destination list is being
updated by using a web
browser on a networked
computer.
A specified destination or
sender's name was cleared
when the destination list in
the delivery server was
updated.
When Other Messages Appear
Solution
• Check whether the server is
connected.
• Antivirus programs and firewalls
can prevent client computers from
establishing connection with this
machine.
• If you are using antivirus software,
add the program to the exclusion
list in the application settings. For
details about how to add
programs to the exclusion list, see
the antivirus software Help.
• To prevent a firewall from blocking
the connection, register the
machine's IP address in the
firewall's IP address exclusion
settings. For details about the
procedure for excluding an IP
address, see your operating
system's Help.
Wait until the message disappears. Do
not turn off the power while this
message is displayed. Depending on
the number of destinations to be
updated, there may be some delay
before operation is resumed. Operation
is not possible while this message is
displayed.
Specify the destination or sender's
name again.
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