Sony 3-299-549-11(1) Operating Instructions Manual page 105

Symptom
No sound or only a very low-level
sound is heard from the surround
speakers.
The beginning of the sound is cut off. • Set the Sound mode to other than "AUTO" (page 65).
No sound is heard or sound is cut off. • The S-AIR main unit and/or the surround amplifier is installed in a place
Operation
Symptom
Radio stations cannot be tuned in.
The remote does not function.
A disc does not play.
Remedy
• Check the speaker connections and settings (pages 23, 96).
• Check the "DEC. MODE" setting (page 63).
• Depending on the source, the effect of the surround speakers may be less
noticeable.
• Wireless setting of the speaker is not correct.
• A 2 channel source is being played.
• Set the decoding mode to other than "A.F.D. MULTI" (page 63).
such as on a metal shelf.
• Wireless LANs, a microwave (oven) and Bluetooth applications, etc. are
placed near the surround amplifier.
• Move away the other components from the surround amplifier or turn off
the other components.
Remedy
• Check that the antenna (aerial) is connected securely. Adjust the antenna
(aerial) or connect an external antenna (aerial) if necessary.
• The signal strength of the stations is too weak (when tuning in with
automatic tuning). Use direct tuning.
• No stations have been preset or the preset stations have been cleared
(when tuning by scanning preset stations). Preset the stations (page 67).
• Press DISPLAY so that the frequency appears in the front panel display.
• There are obstacles between the remote and the control unit.
• The distance between the remote and the control unit is too far.
• The remote is not pointed at the remote sensor on the control unit.
• The batteries in the remote are weak.
• There is no disc inserted.
• The disc is upside down.
Insert the disc with the playback side facing down.
• The system cannot play CD-ROMs, etc. (page 7).
• The region code on the DVD does not match the system.
• Moisture has condensed inside the control unit and may cause damage to
the lenses. Remove the disc and leave the control unit turned on for about
half an hour.
• The disc is not written properly.
• The disc is dirty or flawed.
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