Sony 3-299-549-11(1) Operating Instructions Manual page 104

Sound
Symptom
There is no sound.
No sound is output from the HDMI
OUT jack.
The left and right sounds are
unbalanced or reversed.
Severe hum or noise is heard.
The sound loses stereo effect when you
play a VIDEO CD, a CD, or an MP3
file.
The surround effect is difficult to hear
when you are playing a Dolby Digital,
DTS, or MPEG audio.
The sound comes from the center
speaker only.
No sound is heard from the center
speaker.
104
GB
Remedy
• The speaker cord is not connected securely.
• Press MUTING on the remote if "MUTING" is displayed on the front
panel display.
• The system is in pause mode or in Slow-motion Play mode. Press H to
return to normal play mode.
• Fast forward or fast reverse is performed. Press H to return to normal
play mode.
• Check the speaker settings (page 96).
• The component connected to the HDMI OUT jack does not conform to
the audio signal format, in this case set [AUDIO (HDMI)] in [HDMI
SETUP] to [ON] (page 94).
• Set [AUDIO (HDMI)] in [HDMI SETUP] to [ON] (page 94).
• The HDMI OUT jack is connected to a DVI (Digital Visual Interface)
device (DVI (Digital Visual Interface) jacks do not accept audio signals).
• Try the following: 1 Turn the system off and on again. 2 Turn the
connected component off and on again. 3 Disconnect and then connect
the HDMI cable again.
• Check that the speakers and components are connected correctly and
securely.
• Perform [AUTO CALIBRATION] (page 88).
• Check that the speakers and components are connected securely.
• Check that the connecting cords are away from a transformer or motor,
and at least 3 meters away from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened
with alcohol.
• Clean the disc.
• Set "AUDIO" to "STEREO" by pressing AUDIO (page 50).
• Make sure the control unit is connected properly.
• Check the "DEC. MODE" setting (page 63).
• Check the speaker connections and settings (pages 23, 96).
• Depending on the DVD, the output signal may not be the entire 5.1
channel. It may be monaural or stereo even if the sound track is recorded
in Dolby Digital or MPEG audio format.
• Check the speaker connections.
• Depending on the disc, the sound may come from the center speaker
only.
• Check the speaker connections and settings (pages 23, 96).
• Check the "DEC. MODE" setting (page 63).
• Depending on the source, the effect of the center speaker may be less
noticeable.
• A 2 channel source is being played.