Warranty And Maintenance Services - Panasonic FOMA P900iV Manual

Warranty and Maintenance Services

Warranty
● Make sure that you receive a warranty card provided at the time of purchase. After checking the contents of the warranty
card as well as "Shop name and date of purchase", keep the warranty card in a safe place. If you notice that you have not
filled in necessary items of the warranty card, immediately contact the shop from where you purchased the FOMA phone.
The term of the warranty is one year from the date of purchase.
● All or part of this product including the accessories may be modified for improvement without notice.
Maintenance Services
◎ When there is a problem with the FOMA phone
Before asking repairs, check "Troubleshooting" in this manual.
If the problem remains unsolved, dial the one of the following phone numbers for consultation.
■ General contact (DoCoMo group companies)
From DoCoMo mobile phones and PHSs
113
(No area code)
※ Cannot be called from ordinary phones.
※ For details, check "
全国サービスステーション一覧
※ When repairs are necessitated as a result of consultation:
Bring your FOMA phone to the DoCoMo specified repair counter. Note that your phone is accepted for repair during the
repair counter's business hours. Also, make sure that you will take the warranty card with you to the counter.
◎ In warranty period
・ Your FOMA phone is repaired charge free in accordance with the terms of warranty.
・ Make sure that you bring the warranty card to the counter for the repair. If you do not show the warranty card, or when
troubles or damages are regarded to be caused by your mishandling, the repair cost is charged even within the
warranty period.
・ The cost for troubles caused by the use of devices and consumables other than those specified by DoCoMo is charged
even within the warranty period.
◎ Repairs may not be performed in the following cases:
When wet-detecting sticker is colored; when corrosion due to soaking, dew condensation, or sweat was found by the test;
when the internal parts are damaged or deformed, repair may not be feasible. Even if repair is feasible, repair due to the
reasons above is not covered by the warranty, so the repair cost is charged.
◎ After the warranty period
We will repair your phone on request (charges will apply).
◎ Spare parts availability period
The minimum storage period of the performance parts (parts required for maintaining performance) for repairing the
FOMA phone is six years after production comes to an end. The FOMA phone can be repaired during this period. Even
after the warranty period, the FOMA phone may be repaired depending on the troubled portions. Contact the repair
counter shown above.
372
(in Japanese, toll-free)
(Service Station List)" provided with the FOMA phone.
From ordinary phones
0120-800-000
(in Japanese)
携帯
※ Can be called from DoCoMo mobile phones and PHSs.
※ Make sure that you dial the correct number.