Controlling Calls With Electronic Hookswitch; Disconnect Your Headset; Accessibility Features; Features For Hearing-Impaired Users - Polycom VVX 411 User Manual

1.
Press and hold the headset hookswitch until you hear a sound or message on the headset

Controlling Calls with Electronic Hookswitch

After you have followed the procedures for connecting your headset and enabled EHS, you can
use the controls on your headset to answer, mute, and end calls. If supported on your headset,
you can also place calls on hold. See your headset's user documentation for information on
controlling calls from your headset.
When you are in an active call and you receive an incoming call, you cannot use the
hookswitch control on your headset to place the active call on hold and answer the incoming
call. Pressing the hookswitch control on the headset ends the active call and answers the
incoming call. To place the existing call on hold and answer the incoming call, answer the call
on your phone.

Disconnect Your Headset

If you want to disconnect or change your headset, you need to properly detach your headset
from your phone.
1. Navigate to Settings > Basic > Preferences > Headset > Hookswitch Mode.
2. Select Regular Mode.
3. Remove the EHS adapter from the serial port on the back of the phone.

Accessibility Features

Polycom products include a number of features to accommodate any type of user. The following
sections describe accessibility features for hearing, vision, or mobility-impaired users available
on VVX Business Media Phones.

Features for Hearing-Impaired Users

Polycom phones include many features that enable users with hearing impairments to
use various features on the phone.
The following table lists the accessibility features for hearing-impaired users.

Accessibility Features for Hearing-Impaired Users

Accessibility Feature
Visual message indicators
Adjustable ring tone and volume
Adjustable Call Volume
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Polycom VVX 411 Phone User Guide
Description
An indicator light on the phone indicates that new
messages are waiting. Icons on the screen also
indicate that the phone has new messages.
You can choose from a variety of ring tones for the
phone. You can also change the volume of the
ringer to suit your needs and choose different ring
tones for contacts.
While in a call, you can raise or lower the volume
of the audio from the far end and of any other
sounds on the device.
.