Polycom® VVX® 500 Business Media Phone
If two or more calls are video calls, only the active call shows a video stream of the far side. All other
video calls show a paused grayscale image of the far side, as shown next. If you resume a held video call,
the held call will become active and display an active video stream again.
Handling Conference Calls with Video
If you create a conference on your phone with two other parties, your phone can display video for only
one conference participant—even if more than one participant can send video. The person whose video
you'll see is the last person who joined the conference. If you used the Join soft key to create the
conference, you'll see the video of the person who was previously held.
Note: I Want to View All Video Participants. Is this Possible?
Viewing all video participants requires the use of a Polycom Video Conference Bridge. For more
information, contact your Polycom reseller.
During a conference, you may have access to the conference management feature. This feature, which
is enabled by your system administrator, allows you to manage each conference call participant. You can
mute, hold, and remove individual participants, as well as select whose video to see.
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