Sony Cyber-shot DSC-P10 Operating Instructions Manual page 92

Symptom
You cannot display a print
(DPOF) mark.
You cannot cut a movie.
Computers
Symptom
You do not know if the OS
of your computer is
compatible.
You cannot install the
USB driver.
Your computer does not
recognize your camera.
92
Cause
• You cannot display print (DPOF) marks on
movies (MPEG Movie) and Clip Motion.
• The movie (MPEG Movie) is not long enough to
cut.
• Protected movie (MPEG Movie), Clip Motion,
Multi Burst files and still images cannot be cut.
Cause
—
—
• The camera is turned off.
• The battery level is low.
• You are not using the supplied USB cable.
• The USB cable is not connected firmly.
• [USB Connect] is set to [PTP] in the SET UP
settings.
• The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse, and your camera.
• The camera is not connected directly to your
computer.
• The USB driver is not installed.
• Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the "USB Driver" from the supplied
CD-ROM.
Solution
—
—
—
Solution
p Check "Recommended computer environment" (pages 74 and
84).
p In Windows 2000, log on as Administrator (authorized
Administrators) (page 74).
p Turn on the camera (page 14).
p Use the AC Adaptor (page 13).
p Use the supplied USB cable (pages 78 and 84).
p Disconnect the USB cable, and connect it again firmly. Make
sure that "USB Mode" is displayed on the screen (pages 78 and
84).
p Set it to [Normal] (page 106).
p Disconnect all equipment other than your camera from the USB
connectors.
p Connect the camera directly to your computer without passing
through a USB hub or other device.
p Install the USB driver (pages 75 and 84).
p Delete the erroneously recognized device from your computer,
then install the USB driver (pages 75 and 80).