Alternate Authorization; First View Setup; Pci Dss - VeriFone VX520 User Manual

Alternate Authorization:

Should your terminal or software at any time become inoperable, or if the authorization network is unavailable, follow the
steps below to continue accepting credit/debit cards for payment.
1. Should your terminal become inoperable, you must call the Voice Authorization Center to obtain authorization for a
transaction. If the card is present, you must make an imprint of the card using your manual imprinter. When your
terminal is repaired or replaced you will need to capture your voice-authorized transactions, by following the Force
or Offline procedure listed in this user guide.
2. Should your software become inoperable, you must call the Voice Authorization Center to obtain authorization for a
transaction. Please consult your software manual to capture a voice-authorized transaction in your software. If the
card is present, you must make an imprint of the card using your manual imprinter.
These steps are necessary for your protection, and your ability to continue to accept credit cards for payment. You must
have and maintain.
1. An Imprinter
2. Sales drafts
3. Proper merchant plate for your imprinter
If you do not have any of these please contact the Help-Desk number located on the cover of this user guide.
First View Setup: (Access your merchant statement online)
To access your Merchant Statement, Authorization, Settlement, and Chargeback reports for your merchant account, you
must complete setup of the First View online reporting tool. Please follow the below instructions for access to First View.
1. Go to www.firstview.net
2. Enter the User Name for your account
3. Enter the Password
4. Select Login
You will be prompted to enter user setup information including a new user name, password and security questions.
Once complete you will no longer use the below information to login to your First View account.
USERNAME
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Payment Card Industry Data Security Standards – PCI DSS (What it means to you)
By keeping your systems secure your customers can trust you with their sensitive payment card information. When you
stay compliant with the payment brands security standards you join the global response to fighting payment card data
compromise. Merchants are highly encouraged to visit
and Security Assessment Procedures.
Acumen Connections has partnered with Security Metrics a leading provider of PCI DSS audit and scanning
services. After approval and setup of your merchant account, you will receive an email from Security Metrics, select the
embedded link and establish a password for your account. Follow the prompts to complete your audit, SAQ and if
necessary a network scan. After successfully validating your compliance you can download a copy of your Attestation of
Compliance (AOC) for your records. Validating your compliance must be performed once a year and you will receive an
email notification from Security Metrics when your due date is near.
Please contact us if you need assistance with completing validation.
www.pcisecuritystandards.org
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PASSWORD
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to obtain the latest Requirements