NEC Univerge SV8100 VM8000 InMail System Manual page 32

Issue 1.0
Feature Name
Flexible Answering
Schedules
Flexible Call
Routing
Flexible Mailbox
Numbering Plan
Forced Unscreened
Transfer
Forwarding Calls to
a Mailbox
Getting Recorded
Help
Go to a Mailbox
Greeting
Group (Shared)
Mailbox
Guest Mailbox
Hang Up
2 - 4
The Automated Attendant can answer outside calls with different
announcements and dialing options, depending on the time of day
and day of week.
The Automated Attendant can provide outside callers with a wide
variety of dialing (routing) options. There are 3 components to
Flexible Call Routing.
Answer Table on page 2-2
Determines how the Automated Attendant answers outside calls on
each Voice Mail port, according to the time of the day and day of the
week that the call is ringing.
Call Routing Mailbox on page 2-3
The mailbox associated with an Answer Table that specifies which
dialing options (Dial Action Table) and announcements are available
to Automated Attendant callers.
Dial Action Table on page 2-3
Defines the dialing options for the Call Routing Mailbox chosen by
the active Answer Table, which in turn provides those dialing options
to Automated Attendant callers.
If the telephone system extension numbers are customized, the
VM8000 InMail mailbox numbers can be customized to match.
A Subscriber Mailbox can optionally convert Automated Attendant
Screened Transfers to Unscreened Transfers.
See Call Forward to a Mailbox on page 2-3
If an extension user dials an incorrect code or forgets what to dial
while in their mailbox, they can request help from the VM8000 InMail
voice prompts.
An Automated Attendant caller can dial a digit and route directly into
a mailbox.
A Subscriber Mailbox user can record a personalized greeting for
their mailbox. With Multiple Greetings, the mailbox subscriber can
record up to three separate greetings and make any one of the three
active. Callers to the user's mailbox hear the active greeting.
With Remote Greeting, an extension user can call into the Automated
Attendant, access their mailbox, and remotely record their mailbox
greeting.
See Auto Attendant Do Not Disturb on page 2-2
An extension user can share a Group Mailbox with co-workers for
receiving and sending messages.
An outside party can have their own mailbox for receiving and
sending messages.
An Automated Attendant option that immediately hangs up the
outside call.
Description
in this glossary.
in this glossary.
VM8000
Usage
Automated
Attendant
Automated
Attendant
System
Automated
Attendant
Voice Mail
Voice Mail
Automated
Attendant
Voice Mail
Voice Mail
Voice Mail
Automated
Attendant
Features