NEC Univerge SV8100 VM8000 InMail System Manual page 25

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VM8000
Example 2: Provide Unique Day and Night Dialing Options for Callers
All Call Routing Mailboxes (1-8 by default) use Dial Action Table 1.
Dial Action Table 1 provides the following dial options:
o
o
o
o
o
Allow callers at night to dial 0 to leave a message for the operator.
InMail System Guide
Dial extension number.
Dial 0 for the operator.
Dial * + extension to leave a Quick Message.
Dial # + extension to do a Remote Logon to the mailbox.
Timeout to operator if no digits dialed.
Set up separate day and night greetings.
Following example 1, set up separate day and night Instruction Menus using Call Routing
Mailboxes 1 and 2.
1.
Example of the day Instruction Menu: Thank you for calling. For Sales,
dial 101. For Technical Support, dial 102. To talk to an operator, dial 0. If
you know your party's extension number, please dial it now.
2.
Example of the night Instruction menu: Thank you for calling. Our normal
business hours are 8:30 to 5:00, Monday through Friday. To leave us a
message, please dial 0 now.
Assign a unique Dial Action Table (2) to the night time Call Routing Mailbox (2).
In 47-08-01 Dial Action Table, assign Dial Action Table 2 to Call Routing Mailbox 2.
Change the dialing options for the night time Dial Action Table (2).
In 47-13-01 VM8000 InMail Dial Action Table Actions for Dial Action Table 2, make the
following changes:
1.
For the digits 3 and 4, enter 0 for the Action entry to prevent callers from
dialing extensions at night.
2.
For the digit 0, change the Action entry to
Data entry to
message for the operator.
3.
Note that the * and # entries are left unchanged so that experienced
users can still leave Quick Messages or do Remote Logons at night.
Default Dial Action Table Options
Application Summary
. This allows night time callers to dial 0 to leave a
101
Issue 1.0
(by dialing 3) and the
REC1
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