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Features
234
Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest Mercedes-Benz Service Center or
a recovery vehicle is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call,
this is initiated by the Customer Assistance
Center. You will see the
tance Connected
tance Connected
display. If the Vehicle Health Check can be
started, the
Request for vehicle diagno‐
Request for vehicle diagno‐
sis received. Start vehicle diagno‐
sis received. Start vehicle diagno‐
sis?
sis?
message appears in the display.
Confirm the message with
X
When the
Vehicle Diagnosis: Please
Vehicle Diagnosis: Please
X
start ignition.
start ignition.
the SmartKey to position 2 in the ignition
lock (
page 118).
Y
When the
Please follow the instruc‐
Please follow the instruc‐
X
tions received by phone and move
tions received by phone and move
your vehicle to a safe position
your vehicle to a safe position
sage appears, follow the customer service
representative's instructions.
The message in the display disappears.
If you select
Cancel
Cancel
Check is canceled completely.
The vehicle operating state check begins.
You will see the
activated.
activated.
message.
When the check is completed, the
vehicle diagnostics data (Voice con‐
vehicle diagnostics data (Voice con‐
nection may be interrupted during
nection may be interrupted during
data transfer)
data transfer)
cle data can now be sent to the Customer
Assistance Center.
Press
OK OK
to confirm the message.
X
The voice connection with the Customer
Assistance Center is terminated.
You will see the
Transferring data...
Transferring data...
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice connec-
tion is re-established after the transfer is com-
plete. If necessary, you will be contacted at a
later time by another means, e.g. by e-mail or
phone.
Another function of the Vehicle Health Check
is the transfer of service data to the Customer
Roadside Assis‐
Roadside Assis‐
message in the COMAND
Yes.
Yes
message appears, turn
the Vehicle Health
Vehicle diagnosis
Vehicle diagnosis
Send
Send
message appears. The vehi-
Vehicle Diagnosis:
Vehicle Diagnosis:
message.
Assistance Center. If a service is overdue, the
COMAND display shows a message about vari-
ous special offers at your workshop.
USA only: this information can also be called
up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(
page 28).
Y
Information on Roadside Assistance
(
page 25).
Y
Garage door opener
General notes
The HomeLink
in the rear-view mirror allows you to operate
up to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
have safety stop and reverse features and
R
mes-
meet current U.S. federal safety standards
R
Once programed, the integrated garage door
opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating instruc-
tions for the garage door system.
When programming a garage door opener,
park the vehicle outside the garage. Do not
run the engine while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center.
Alternatively, you can call the following tele-
phone assistance services:
USA: Mercedes-Benz Customer Assistance
R
Center at 1-800-FOR-MERCedes
Canada: Customer Service at
R
1-800-387-0100
®
HomeLink
R
charge)
More information on HomeLink
patible products is also available online at
http://www.homelink.com.
Notes on the declaration of conformity
(
page 26).
Y
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
®
garage door opener integrated
hotline 1-800-355-3515 (free of
®
and/or com-
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