Mercedes-Benz SLC 300 2019 Operator's Manual page 235

To end a call: press the ~ button on the
X
multifunction steering wheel.
or
Press the corresponding multimedia system
X
button for ending a phone call.
MB Info call button
Press MB Info call button :.
X
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the
necting Call necting Call message. The audio system
is muted.
If a connection can be made, the
nected nected message appears in the multifunction
display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
Current location of the vehicle
R
Vehicle identification number
R
i
The multimedia system display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button on COMAND, for example.
Voice output is not available.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and
services from Mercedes-Benz.
USA only: you can find further information on
the Mercedes me connect system under "Own-
ers Online" at http://www.mbusa.com.
i
The system has not been able to initiate an
MB Info call, if:
the indicator lamp in MB Info call but-
R
ton : is flashing continuously.
no voice connection to the Mercedes-
R
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
The
multifunction display.
To end a call: press the ~ button on the
X
multifunction steering wheel.
or
Press the corresponding multimedia system
X
button for ending a phone call.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency call
Con‐ Con‐
can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
Call Con‐ Call Con‐
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-Benz Customer Assistance Cen-
ter.
All other calls can be ended by pressing:
the ~ button on the multifunction steer-
R
ing wheel
the corresponding button on the audio sys-
R
tem or on COMAND for ending a telephone
call
i
When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Vehicle Health Check
With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an
existing call, vehicle data is transferred to the
Call Failed Call Failed message appears in the
Features
233
Z