Wireless G Plus MIMO Router User Manual F5D9230-4...
Introduction ........1 Advantages of a Wireless Network .
Advantages of a Wireless Network Here are some of the advantages of setting up a Belkin Wireless Network: Mobility – you’ll no longer need a dedicated “computer room”—now you can work on a networked laptop or desktop computer anywhere within your wireless range Easy installation –...
10 feet from the Router (or access point) in order to see if distance is the problem. If difficulties persist even at close range, please contact Belkin Technical Support.
Introduction Avoid Obstacles and Interference Avoid placing your Router (or access point) near devices that may emit radio “noise,” such as microwave ovens. Dense objects that can inhibit wireless communication include: • Refrigerators • Washers and/or dryers • Metal cabinets •...
• For Belkin wireless networking products, use the detailed Site Survey and wireless channel information included with your wireless network card. See your network card’s user guide for more information.
Introduction For more information regarding our networking products, visit our website at www.belkin.com/networking or call Belkin Technical Support at: Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 65 64857620 Europe: www.belkin.com/support US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263...
In minutes you will be able to share your Internet connection and network your computers. The following is a list of features that make your new Belkin Wireless G Plus MIMO Router an ideal solution for your home or small office network.
Product Overview Integrated 10/100 4-Port Switch The Router has a built-in, four-port network switch to allow your wired computers to share printers, data and MP3 files, digital photos, and much more. The switch features automatic detection so it will adjust to the speed of connected devices.
Product Overview Integrated G Plus MIMO Wireless Access Point G Plus MIMO is an exciting new wireless technology that achieves data rates up to 54Mbps. Actual throughput is typically lower than the connected data rate and will vary depending on your networking environment. MAC Address Filtering For added security, you can set up a list of MAC addresses (unique client identifiers) that are allowed access to your network.
Knowing your Router Package Contents • Belkin Wireless G Plus MIMO Router • Quick Installation Guide • Belkin Setup Assistant Software CD • Belkin RJ45 Ethernet Networking Cable • Power Supply • User Manual System Requirements • Broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) connection •...
Knowing your Router The Router has been designed to be placed on a desktop. All of the cables exit from the rear of the Router for better organization and utility. The LED indicators are easily visible on the TOP of the Router to provide you with information about network activity and status.
Knowing your Router Modem/WAN Status LED � This LED lights in GREEN to indicate that your modem is connected properly to the Router. It blinks rapidly when information is being sent over the port between the Router and the modem. Solid Green Blinking Green Internet/Connected LED...
Knowing your Router Rear Panel � � � � Power Jack – Black Connect the included 12V/1A DC power supply to this jack. Connections to Computers (Wired Computer Ports) – Gray Connect your wired (non-wireless) computers to these ports. These ports are RJ45, 10/100 auto-negotiation, auto-uplinking ports for standard UTP category 5 or 6 Ethernet cable.
Knowing your Router Reset Button The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button. Use the restore option in instances where you may have forgotten your custom password.
Ethernet Setup Assistant Belkin has provided our Setup Assistant software to make installing your Router a simple and easy task. You can use it to get your Router up and running in minutes. The Setup Assistant requires that your Windows 2000, XP, or Vista computer be...
Connecting and Configuring your Router Step 1 Hardware Connections – Follow the Quick Installation Guide (QIG) �������� ������ ����� Unplug your modem’s power cord. Place the Router next to the modem with the antennas raised. Locate the networking cable that connects your modem and computer.
Connecting and Configuring your Router Step 2 Set Up the Router – Run the Setup Assistant Software Shut down any programs that are running on your computer at this time.Turn off any firewall or Internet-connection-sharing software on your computer. Insert the CD into your computer. The Setup Assistant will automatically appear on your computer’s screen within 15 seconds.
Connecting and Configuring your Router Confirmation Screen Verify that you have completed all setup steps by checking the box to the right of the arrow. Click “Next” to continue.
Connecting and Configuring your Router Progress Screen Setup Assistant will show you a progress screen each time a step in the setup has been completed. Checking Settings The Setup Assistant will now examine your computer’s network settings and gather information needed to complete the Router’s connection to the Internet.
Connecting and Configuring your Router Verifying Hardware Connections The Setup Assistant will now verify your hardware connection. Naming your Wireless Network The Setup Assistant will display the default wireless-network name or Service Set Identifier (SSID). This is the name of your wireless network to which your computers or devices with wireless network adapters will connect.
Connecting and Configuring your Router Requesting Internet Account Info (if needed) If your Internet account requires a login and password, you will be prompted with a screen similar to the illustration below. Select your country or ISP from the drop-down boxes.
Connecting and Configuring your Router Configuring the Router The Setup Assistant will now configure your Router by sending data to the Router and restarting it. Wait for the on-screen instructions. Note: Do not disconnect any cable or power off the Router while the Router is rebooting.
Connecting and Configuring your Router 2.10 Checking Internet Connection We are almost done. The Setup Assistant will now check your connection to the Internet.
Connecting and Configuring your Router Congratulations You have finished installing your new Belkin Router. You will see the “Congratulations” screen when your Router can connect to the Internet. You can begin surfing by opening your browser and going to any website.
Connecting and Configuring your Router You can use the Setup Assistant to set up your other wired and wireless computers to connect to the Internet by clicking “Next”. If you decide to add computers to your Router later, select “Exit the Assistant” and then click “Next”.
Connecting and Configuring your Router Troubleshooting If the Setup Assistant is not able to connect to the Internet, you will see the following screen. Follow the on-screen instructions to go through the troubleshooting steps.
Connecting and Configuring your Router Optional: Assistance Connecting Other Computers This optional step will help you to connect additional wired and wireless computers to your network. Follow the on-screen instructions. At this point, your Router is set up and working properly. It is now time to At this point, your Router is set up and working properly.
Connecting and Configuring your Router Connecting computers with wired cables Computers with wired network adapters can use this network. If you still need to install those adapters, do this now. Then simply connect an Ethernet cable between your computer’s network port and one of the available LAN ports (labeled “connections to computers”) on the back of this Router.]...
Connecting and Configuring your Router Congratulations Once you have verified that your other wired and wireless computers are properly connected, your network is set up and working. You can now surf the Internet. Click “Next” to take you back to the main menu.
Alternate Setup Method Step 1 Connecting your Gateway Router Turn off the power to your modem by unplugging the power supply from the modem. Locate the network cable that is connected between your modem and your computer and unplug it from your computer, leaving the other end connected to your modem.
Alternate Setup Method Verify that your modem is connected to the Router by checking the lights on the TOP of the Router. The green light labeled “WAN” should be ON if your modem is connected correctly to the Router. If it is not, recheck your connections.
Alternate Setup Method Logging into the Router You will see the Router’s home page in your browser window. The home page is visible to any user who wants to see it. To make any changes to the Router’s settings, you have to log in. Clicking the “Login” button or clicking on any one of the links on the home page will take you to the login screen.
Alternate Setup Method Understanding the Web-Based Advanced User Interface The home page is the first page you will see when you access the Advanced User Interface (UI). The home page shows you a quick view of the Router’s status and settings. All advanced setup pages can be reached from this page. Quick-Navigation Links You can go directly to any of the Router’s advanced UI pages by clicking directly on these links.
Alternate Setup Method Login/Logout Button This button enables you to log in and out of the Router with the press of one button. When you are logged into the Router, this button will change to read “Logout”. Logging into the Router will take you to a separate login page where you will need to enter a password.
Alternate Setup Method Step 4: Step 4: Conﬁ guring your Router for Connection to your Internet Conﬁ guring your Router for Connection to your Internet Service Provider (ISP) The “Internet/WAN” tab is where you will set up your Router to connect to your Internet Service Provider (ISP).
Alternate Setup Method Setting your Connection Type From the “Connection Type” page, you can select the type of connection you use. Select the type of connection you use by clicking the button (1) next to your connection type and then clicking “Next” (2).
Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Dynamic IP A dynamic connection type is the most common connection type found with cable modems. Setting the connection type to “dynamic” in many cases is enough to complete the connection to your ISP. Some dynamic connection types may require a host name.
Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Static IP A static IP address connection type is less common than other connection types. If your ISP uses static IP addressing, you will need your IP address, subnet mask, and ISP gateway address.
Alternate Setup Method Setting your ISP Connection Type to PPPoE Most DSL providers use PPPoE as the connection type. If you use a DSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service.
Alternate Setup Method User Name This space is provided to type in your user name that was assigned by your ISP. Password Type in your password and retype it into the “Retype Password” box to confirm it. Service Name A service name is rarely required by an ISP. If you are not sure if your ISP requires a service name, leave this blank.
Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Point-to-Point Tunneling Protocol (PPTP) [European Countries Only] Some ISPs require a connection using PPTP protocol, a type of connection most common in European countries. This sets up a direct connection to the ISP’s system. Type in the information provided by your ISP in the space provided.
Alternate Setup Method Connection ID (optional) Provided by your ISP. If your ISP did not give you a connection ID, leave this blank. Disconnect after X... The “Disconnect” feature is used to automatically disconnect the Router from your ISP when there is no activity for a specified period of time. For instance, placing a check mark next to this option and entering “5”...
Alternate Setup Method Setting your Connection Type if You Are a Telstra [Australia Only] Your user name and password are provided to you by Telstra BigPond. Enter this information below. Choosing your state from the drop-down menu (6) will automatically fill in your login server IP address. If your login server address is different than one provided here, you may manually enter the login server IP address by placing a check in the box next to “User decide login server manually”...
Setting Custom Domain Name Server (DNS) Settings A “Domain Name Server” is a server located on the Internet that translates Universal Resource Locaters (URLs) like “www.belkin.com” to IP addresses. Many Internet Service Providers (ISPs) do not require you to enter this information into the Router.
Internet service. When you install the Router, its own MAC address will be “seen” by the ISP and may cause the connection not to work. Belkin has provided the ability to clone (copy) the MAC address of the computer into the Router. This MAC address, in turn, will be seen by the ISP’s system as the original MAC address...
Using the Web-Based Advanced User Interface Using your Internet browser, you can access the Router’s Web-Based Advanced User Interface. In your browser, type “192.168.2.1” (do not type in anything else such as “http://” or “www”) then press the “Enter” key. You will see the Router’s home page in your browser window.
There is no need to change the subnet mask. This is a unique, advanced feature of your Belkin Router. It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific...
IP address to change. Local Domain Name The default setting is “Belkin”. You can set a local domain name (network name) for your network. There is no need to change this setting unless you have a specific advanced need to do so. You can name the network...
Using the Web-Based Advanced User Interface Viewing the DHCP Client List Page You can view a list of the computers (known as clients), which are connected to your network. You are able to view the IP address (1) of the computer, the host name (2) (if the computer has been assigned one), and the MAC address (3) of the computer’s network interface card (NIC).
Using the Web-Based Advanced User Interface Configuring the Wireless Network Settings The “Wireless” tab lets you make changes to the wireless network settings. From this tab you can make changes to the wireless network name (SSID), operating channel, encryption security settings, and configure the Router to be used as an access point.
The SSID is your network name. The default network name of the Router is “Belkin G Plus MIMO_” followed by six digits that are unique to your Router. Your network name will look something like “Belkin G Plus MIMO_012345”. You can change this to anything you choose, or you can leave it unchanged.
Using the Web-Based Advanced User Interface Using the Wireless Mode Switch This switch allows you to set the Router’s wireless modes. There are three modes. 1) 802.11g only 1) 802.11g only 1) 802.11g only Setting the Router to this mode will allow only G Plus MIMO and 802.11g-compliant devices to join the network, keeping out any slower 802.11b devices.
Using the Web-Based Advanced User Interface Changing the Wireless Channel There are a number of operating channels you can choose from. In the United States, there are 11 channels. In the United Kingdom and most of Europe, there are 13 channels.
802.11b traffic in the operating environment. If you are using a mix of Belkin G Plus MIMO Wireless Cards and 802.11b or 802.11g cards on your network, protected mode should be used. If you are in an environment where there is no other (or very little) 802.11b wireless network traffic, best 802.11g...
Using the Web-Based Advanced User Interface PIN: The client device has a PIN number (either four or eight digits) that is associated with WPS. Enable WPS through the screen illustrated below. Enter the client’s PIN into the Router’s internal registrar (accessed through this screen). The client will be automatically enrolled into your wireless network within two minutes.
IMPORTANT: You also need to ensure that all your wireless client cards/ adapters support WPA2, and that you have downloaded and installed the latest driver. Most of the Belkin wireless cards have driver updates available for download from the Belkin support site: www.belkin.com/networking.
Using the Web-Based Advanced User Interface For “Encryption Technique”, select “TKIP”, “AES”, or “TKIP+AES”. This setting will have to be identical on the wireless clients that you set up. Enter your pre-shared key (PSK). This can be from eight to 63 characters and can be letters, numbers, or symbols.
Using the Web-Based Advanced User Interface Setting WPA Security Note: To use WPA security, your wireless network cards must be equipped with software that supports WPA. At the time this User Manual was published, a security patch from Microsoft is available for free download. This patch works only with Windows XP.
Using the Web-Based Advanced User Interface Setting WEP Encryption Note to Mac users: The “Passphrase” option will not operate with Apple To configure encryption for your Mac computer, set the encryption using the manual method described in the next section. Select “128-bit WEP”...
Using the Web-Based Advanced User Interface Using a Hexadecimal Key A hexadecimal key is a mixture of numbers and letters from A–F and 0–9. 64-bit keys are 10 digits long and can be divided into five two-digit numbers. 128-bit keys are 26 digits long and can be divided into 13 two-digit numbers. For instance: AF 0F 4B C3 D4 = 64-bit key...
Using the Web-Based Advanced User Interface Using the Access Point Mode Note: This advanced feature should be employed by advanced users only. The Router can be configured to work as a wireless network access point. Using this mode will defeat the NAT IP sharing feature and DHCP server. In AP mode, the Router will need to be configured with an IP address that is in the same subnet as the rest of the network that you will bridge to.
Using the Web-Based Advanced User Interface Setting MAC Address Control The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the wireless network. Note: This list applies only to wireless computers. This list can be configured so any computer attempting to access the wireless network that is not specified in the filter list will be denied access.
Using the Web-Based Advanced User Interface Setting up a Deny Access List The “Deny Access” list lets you specify computers that you DO NOT want to access the network. Any computer in the list will not be allowed access to the wireless network.
Using the Web-Based Advanced User Interface Configuring the Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common hacker attacks including: • IP Spoofing • Land Attack Ping of Death (PoD) •...
Using the Web-Based Advanced User Interface Configuring Internal Forwarding Settings The Virtual Servers function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your Router to your internal network. Since your internal computers are protected by a firewall, computers outside your network (over the Internet) cannot get to them because they cannot be “seen”.
Using the Web-Based Advanced User Interface Setting Client IP Filters The Router can be configured to restrict access to the Internet, email, or other network services at specific days and times. Restriction can be set for a single computer, a range of computers, or multiple computers. To restrict Internet access to a single computer for example, enter the IP address of the computer you wish to restrict access to in the IP fields (1).
Using the Web-Based Advanced User Interface Enabling the Demilitarized Zone (DMZ) The DMZ feature allows you to specify one computer on your network to be placed outside of the firewall. This may be necessary if the firewall is causing problems with an application such as a game or video conferencing application.
Using the Web-Based Advanced User Interface Using Dynamic DNS The Dynamic DNS service allows you to alias a dynamic IP address to a static host name in any of the many domains DynDNS.org offers, allowing your network computers to be more easily accessed from various locations on the Internet.
Using the Web-Based Advanced User Interface Setting up the Router’s Dynamic DNS Update Client You must register with DynDNS.org’s free update service before using this feature. Once you have your registration, follow the directions below. Enter your DynDNS.org user name in the “User Name” field (1). Enter your DynDNS.org password in the “Password”...
Using the Web-Based Advanced User Interface Blocking an ICMP Ping Computer hackers use what is known as “pinging” to find potential victims on the Internet. By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that something of interest might be there.
Using the Web-Based Advanced User Interface Utilities The “Utilities” screen lets you manage different parameters of the Router and perform certain administrative functions. Restarting the Router Sometimes it may be necessary to restart or reboot the Router if it begins working improperly.
Using the Web-Based Advanced User Interface Restarting the Router to Restore Normal Operation Click the “Restart Router” button. The following message will appear. Click “OK”. The following message will appear. Restarting the Router can take up to 60 seconds. It is important not to turn off the power to the Router during the restart.
Using the Web-Based Advanced User Interface A 60-second countdown will appear on the screen. When the countdown A 60-second countdown will appear on the screen. When the countdown reaches zero, the Router will be restarted. The Router home page should appear automatically.
Using the Web-Based Advanced User Interface Restoring Factory Default Settings Using this option will restore all of the settings in the Router to the factory (default) settings. It is recommended that you back up your settings before you restore all of the defaults. Click the “Restore Defaults”...
Using the Web-Based Advanced User Interface A 60-second countdown will appear on the screen. When the countdown A 60-second countdown will appear on the screen. When the countdown reaches zero, the Router’s defaults will be restored. The Router home page should appear automatically.
Using the Web-Based Advanced User Interface Click “Save”. A window called “File Download” will open. Click “Save”. A window will open that allows you to select the location where you A window will open that allows you to select the location where you want to save the configuration file.
Using the Web-Based Advanced User Interface When the save is complete, you will see the window below. Click “Close”. The configuration is now saved.
Using the Web-Based Advanced User Interface Restoring a Previous Configuration This option will allow you to restore a previously saved configuration. Click “Browse”. A window will open that allows you to select the location of the configuration file. All configuration files end with a “.bin”.
Using the Web-Based Advanced User Interface You will be asked if you want to continue. Click “OK”. A reminder window will appear. It will take up to 60 seconds for the A reminder window will appear. It will take up to 60 seconds for the configuration restoration to complete.
Using the Web-Based Advanced User Interface Updating the Firmware From time to time, Belkin may release new versions of the Router’s firmware. Firmware updates contain feature improvements and fixes to problems that may have existed. When Belkin releases new firmware, you can download the firmware from the Belkin update website and update your Router’s firmware to...
Using the Web-Based Advanced User Interface Downloading a New Version of Firmware If you click the “Check Firmware” button and a new version of firmware is available, you will see a screen similar to the one below: To download the new version of firmware, click “Download”. A window will open that allows you to select the location where you want to A window will open that allows you to select the location where you want to save the firmware file.
Using the Web-Based Advanced User Interface When the save is complete, you will see the following window. Click “Close”. The download of the firmware is complete. To update the firmware, follow the next steps in “Updating the Router’s Firmware”.
Using the Web-Based Advanced User Interface Updating the Router’s Firmware In the “Firmware Update” page, click “Browse”. A window will open that allows you to select the location of the firmware update file. Browse to the firmware file you downloaded. Select the file by double- clicking on the file name.
Using the Web-Based Advanced User Interface You will be asked if you are sure you want to continue. Click “OK”. You will see one more message. This message tells you that the Router may not respond for as long as one minute as the firmware is loaded into the Router and the Router is rebooted.
Using the Web-Based Advanced User Interface Changing System Settings The “System Settings” page is where you can enter a new administrator password, set the time zone, enable remote management, and turn on and off the NAT function of the Router. Setting or Changing the Administrator Password The Router ships with NO password entered.
Using the Web-Based Advanced User Interface Changing the Login Time-Out Setting The login time-out option allows you to set the period of time that you can be logged into the Router’s advanced setup interface. The timer starts when there has been no activity. For example, imagine you have made some changes in the advanced setup interface, then left your computer alone without clicking “Logout”.
Using the Web-Based Advanced User Interface Enabling Remote Management Before you enable this advanced feature of your Belkin Router, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote management allows you to make changes to your Router’s settings from anywhere on the Internet. There are two methods of remotely managing the Router.
Enabling/Disabling UPnP UPnP (Universal Plug-and-Play) is yet another advanced feature offered by your Belkin Router. It is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP- compliant. Some applications require the Router’s firewall to be configured in a specific way to operate properly.
Manually Configuring Network Settings Set up the computer that is connected to the cable or DSL modem FIRST using these steps. You can also use these steps to add computers to your Router after the Router has been set up to connect to the Internet. Manually Configuring Network Settings in Mac OS up to 9.x Pull down the Apple menu.
Manually Configuring Network Settings If not already set, at “Configure:”, choose “Using DHCP Server”. This will tell the computer to obtain an IP address from the Router. Close the window. If you made any changes, the following window will appear. Click “Save”. Restart the computer.
Manually Configuring Network Settings Manually Configuring Network Settings in Mac OS X Click on the “System Preferences” icon. Select “Network” (1) from the “System Preferences” menu. Select “Built-in Ethernet” (2) next to “Show” in the Network menu.
Manually Configuring Network Settings Select the “TCP/IP” tab (3). Next to “Configure” (4), you should see “Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT selected. If it is, you will need to configure your Router for a PPPoE connection type using your user name and password.
Manually Configuring Network Settings Manually Configuring Network Settings in Windows 2000 or XP Click “Start”, “Settings”, then “Control Panel”. Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP). Right-click on the “Local Area Connection” associated with your network adapter and select “Properties”...
Manually Configuring Network Settings If “Use the following IP address” (2) is selected, your Router will need to be set up for a static IP connection type. Write the address information the table below. You will need to enter this information into the Router.
Manually Configuring Network Settings Manually Configuring Network Settings in Windows 98 or Me Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu. Select “TCP/IP -> settings” for your installed network adapter. You will see the following window. If “Specify and IP address”...
Manually Configuring Network Settings Click the “DNS Configuration” tab (1). Write the DNS address(es) in the chart. If not already selected, select “Obtain IP address automatically” on the IP address tab. Click “OK”. Restart the computer. When the computer restarts, your network settings are now configured for use with the Router.
Recommended Web Browser Settings In most cases, you will not need to make any changes to your web browser’s settings. If you are having trouble accessing the Internet or the Web-Based Advanced User Interface, then change your browser’s settings to the recommended settings in this section.
Recommended Web Browser Settings In the “Internet Options” screen, there are three selections: “Never dial a connection”, “Dial whenever a network connection is not present”, and “Always dial my default connection”. If you can make a selection, select “Never dial a connection”. If you cannot make a selection, go to the next step.
Recommended Web Browser Settings Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in the “Internet Options” page.
Recommended Web Browser Settings Netscape Navigator ® ® Start Netscape. Click on “Edit” then “Preferences”. In the “Preferences” window, click on “Advanced” then select “Proxies”. In the “Proxies” window, select “Direct connection to the Internet”. 4.0 or Higher...
Troubleshooting Problem: Installation CD does not automatically start. Solution: If the CD-ROM does not start the Setup Assistant automatically, it could be that the computer is running other applications that are interfering with the CD drive. 1. If the Setup Assistant screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer”...
Troubleshooting Problem: Setup Assistant cannot find my Router. Solution: If the Setup Assistant is not able to find the Router during the installation process, please check the following items: 1. If the Setup Assistant is not able to find the Router during the installation process, there may be third-party firewall software installed on the computer attempting to access the Internet.
This will cause the Router to reattempt communication with the modem. If the “WAN” light on the Router is not lit after completing these steps, please contact Belkin Technical Support. 4. Try shutting down and restarting your computer. Problem: •...
3. Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access. If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support.
If you are unable to connect to the Internet from a wireless computer, please check the following items: 1. Look at the lights on your Router. If you’re using a Belkin Router, the lights should be as follows: • The “Power” light should be on.
(as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.
Troubleshooting Problem: • My wireless network performance is inconsistent. • Data transfer is sometimes slow. • Signal strength is poor. • Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection. Solution: Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases.
Troubleshooting Problem: I am having difficulty setting up Wired Equivalent Privacy (WEP) security on a Belkin Router (or Belkin Access Point). Solution: 1. Log into your Wireless Router or (Access Point). Open your web browser and type in the IP address of the Wireless Router (or Access Point).
C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key 8. Click “OK”, and then “Apply” to save the settings. If you are not using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card.
Do Belkin products support WPA? Solution: You need to download the latest driver for your Belkin 802.11g Wireless Desktop or Notebook Network Card from the Belkin support site. Other operating systems are not supported at this time. Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin 802.11g...
Wireless Router (or access point). 6. Click “OK, then “Apply” to save the settings. Problem: I am NOT using a Belkin client card for a home network and I am having difficulty setting up Wireless Protected Access (WPA) security. Solution:...
Troubleshooting 6. Type in your encryption key in the “Network key” box. Important: Enter your pre-shared key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients that you set up. 7.
Troubleshooting Technical Support You can find technical support information at http://www.belkin.com/networking or www.belkin.com through the tech support area. If you want to contact technical support by phone, please call: Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 65 64857620 Europe: www.belkin.com/support...
• Consult the dealer or an experienced radio/TV technician for help. Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc. may void the user’s authority to operate the equipment. Canada-Industry Canada (IC) The wireless radio of this device complies with RSS 139 &...
Belkin warrants the Belkin product for the lifetime of the product. What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser,...
When you purchased the product. d. Copy of original receipt. 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim. Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser.
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