97Y Errors - Lexmark MS312 Service Manual

97y errors

97y error messages
Error code Description
975.xx Network error—Unrecognizable network port.
976.xx Network error—Unrecoverable software error in
network port.
978.xx Network error—Bad checksum while programming
network port.
979.xx Network error—Flash parts failed while
programming network port.
Network port error service check
Action
Step 1
Check the network cable for proper connection and damage, and
replace if necessary.
Does the problem remain?
Step 2
Check the controller board network port for proper operation and
damage, and replace the controller board if necessary.
Does the problem remain?
Action
Go to
page
Diagnostics and troubleshooting
145
"Network port error service check" on
145.
Yes No
Go to step 2. The problem is
solved.
Contact the next The problem is
level of support. solved.
4514-330