Call Forwarding (Cf, Forward Access) - Siemens HiPath Xpressions Unified Messaging User Manual

vms.fm
Mailbox Processing on the Telephone and the Voice Mail Service
For internal use only
Operating your Mailbox using VMS
3.3.4

Call Forwarding (CF, Forward Access)

You can set your telephone to re-direct calls to your mailbox. To do this, use the feature call
forwarding (a distinction is made in Hicom 300 between variable and fixed call forwarding).
The way in which you set up the call forwarding (CF) feature depends on the telephone system
and type of telephone that you are using. Please consult the operating instructions of your tele-
phone for more detailed information.
You must use the service access number of the mailbox for forward access as the call forward-
ing destination number. Callers who dial your extension number will be re-routed to the mailbox.
Callers can leave a message in your mailbox or can be transferred to your referral extension.
This depends on how you have set your answering options (see Section 3.3.2.11, "Special
Functions"). The destination number can be identical to the number for direct access in Hicom
PABXs.
You have the same options as those available with guest access or universal access if you dial
an extension number and the user has configured call forwarding on his/her telephone. If the
user allows you to leave messages, you can do so after the beep. The standard control and
correction options are available during the recording of the message (see Section 3.3.2.3). Dur-
ing the recording process, you will hear a warning advising you that the available recording time
has almost come to an end. The amount of time available for recording a message and the point
at which the warning is output depends on how the system settings have been defined.
You can also just replace the handset after you have left the message. The message will always
be sent.
You can select function 07 to be transferred to a predefined referral extension if the owner of
the mailbox that you reached has enabled this option on his or her telephone.
A31003-S2330-B690-2-7619, January 2003
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HiPath Xpressions V3.0, User Manual