Page 1 HiPath Xpressions Unified Messaging User Manual...
Page 2 This manual describes the entire function range of HiPath Xpressions. The modular design of HiPath Xpressions means that all functions may not be installed on your system. The functions described in this manual, therefore, may not be available. Please ask your system administrator if you would like to find out which functions are installed on your system.
Page 3: Table Of Contents
1.2 Differences Between E-Mail, Voice Mail and Fax Mail ......1-2 1.3 HiPath Xpressions Unified Messaging User Manual ......1-2 1.4 Preparations on Your Telephone/PABX .
Page 4 2.6.6.1 Telephone Call To Contact ........
Page 5 2.7.11.1 Making a Telephone Call ........
Page 6 2.8.10.4 Configuring Notifications ........2-105 2.8.10.5 Changing the Telephone Password (PIN) for Telephone Access ..2-106 2.8.10.6 Forwarding .
Page 7 3.1 General ............3-1 3.1.1 Preparations on your Telephone/PABX ....... . 3-2 3.1.2 Explanation of the Symbols.
Page 8 3.3.2.9 Answering Machine Functions (Shortcut) ......3-66 3.3.2.10 Setting up a Telephone Connection....... 3-67 3.3.2.11 Special Functions.
Page 9 3.3.5.2 Recording and Sending New Messages......3-86 3.3.6 Setting up a Telephone Connection from the Main Menu ....3-92 3.3.6.1 Special Functions .
Page 10 bhbIVZ.fm Contents Nur für den internen Gebrauch A31003-S2330-B690-2-7619, January 2003 0-10 HiPath Xpressions V3.0, Operating Manual...
Page 11: Unified Messaging With Hipath Xpressions
PC with Internet access. Every user in the office can be alerted to the arrival of new messages on the telephone by means of the mailbox LED or an acoustic signal. Users en route can be alerted via SMS or pag- The HiPath Xpressions server can be used as a mailbox server or as a gateway to other mail systems.
Page 12: Differences Between E-Mail, Voice Mail And Fax Mail
All voice or fax messages are provided as attach- ments to the e-mail. The purpose of the telephone access facility to your mailbox, however, is to distribute all messages according to the service. E-mail messages that only comprise an au- dio attachment are displayed as voice mails and messages that only comprise an image attach- ment are displayed as fax messages.
Page 13: Preparations On Your Telephone/Pabx
Voice or fax calls to your extension will then be forwarded to your HiPath Xpres- sions mailbox. Please refer to the operating instructions for your telephone or PABX for infor- mation on how to set up these functions. Your system administrator will tell you which numbers you must set as the call forwarding destination.
Page 14: Data For Telephone Access Via Vms
= service access number for guest access Service access number for callback access Service access number for universal access You can change your password for telephone access to the mailbox. You should not write down this password in the interests of security. 1.5.4...
Page 15 Online documentation URL HiPath Xpressions address book URL for importing mail clients You can change your password for telephone access to the mailbox. You should not write down this password in the interests of security. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual...
Page 16 Unified Messaging with HiPath Xpressions User-specific data A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual...
Page 17: Mailbox Processing On The Pc And The E-Mail Service
(SMS) to a contact ● transfer of a short message (SMS) to the originator of a message ● transfer of a short message (SMS) to a mobile telephone from the address book ● sending a fax message to a contact ●...
Page 18: Hipath Xpressions Client
PC. HiPath Xpressions Client You will find a description of the HiPath Xpressions client in the manual entitled HiPath Xpressions Unified Messaging Communications Client. Netscape Messenger The descriptions in this chapter are based on Netscape Communicator Version 4.72.
Page 19: Setting Up An Account In Netscape
2.2.2 Setting up an Account in Netscape Access to your HiPath Xpressions mailbox using Netscape Communicator is performed using a profile created in Netscape Communicator. You can use a profile to communicate with a mail- box on a mail server. You must create a separate profile for every mail server if you are using a number of mail servers.
Page 20 Mailbox Processing on the PC and the E-Mail Service Netscape Messenger Now click Mail Servers. In the Mail Servers window, select the Edit... option under Incoming Mail Servers and enter the server name and your user name. You must select IMAP as the Mail Server Type. Confirm with OK.
Page 21: Receiving Messages With Netscape
Now enter your user name and the address of the HiPath Xpressions server as the Outgoing Mail Server in the Mail Servers window. The options listed are not supported and may not be selected. Confirm with OK. The account for accessing your HiPath Xpressions mailbox is now set up. 2.2.3 Receiving Messages with Netscape Start Netscape Messenger to receive messages for the set up e-mail account.
Page 22: Sending Messages With Netscape
All messages that you create and send using Netscape Messenger are normal e-mail messag- es. The HiPath Xpressions server can route your e-mail message, fax message or short mes- sage to a distribution list, fax device or mobile telephone using a special addressing procedure. 2.2.4.1...
Page 23: Routing Short Messages To A Mobile Telephone
2.2.4.3 Routing Short Messages to a Mobile Telephone All e-mail messages that you send via the HiPath Xpressions server to an SMS address are received by the recipient as short messages. Please refer to Chapter 5, “Short Message Ser- vice (SMS) for GSM” for information on the correct addressing of messages to SMS addresses.
Page 24: Microsoft Outlook Express
Mailbox Processing on the PC and the E-Mail Service Microsoft Outlook Express Select the address book to be imported in this window. Clicking Open imports the HiPath Xpressions address book. Microsoft Outlook Express The descriptions in this chapter are based on MS Outlook Express Version 5.002919.6700. 2.3.1 System Requirements Microsoft Outlook Express version 4.72 or higher.
Page 25 The Internet Connection Wizard is started. Enter the name that is to appear in the From field in the recipient’s inbox. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service Microsoft Outlook Express...
Page 26 Mailbox Processing on the PC and the E-Mail Service Microsoft Outlook Express Enter your HiPath Xpressions e-mail address in the next window. A31003-S2330-B690-2-7619, January 2003 2-10 HiPath Xpressions V3.0, User Manual...
Page 27 Set the name of your incoming mail server to IMAP. Enter the HiPath Xpressions server as the incoming and outgoing mail server. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service Microsoft Outlook Express 2-11...
Page 28 Mailbox Processing on the PC and the E-Mail Service Microsoft Outlook Express Enter your HiPath Xpressions user name as the IMAP account name. Enter your HiPath Xpres- sions password as the password. The Log on using Secure Password Authentication option is not supported.
Page 29: Receiving Messages With Microsoft Outlook Express
The account for accessing your HiPath Xpressions mailbox is now set up. Click Finish. 2.3.3 Receiving Messages with Microsoft Outlook Express To receive messages for the configured e-mail account, start Outlook Express and switch to the inbox of your HiPath Xpressions account. All incoming messages are e-mail messages.
Page 30: Sending Messages With Microsoft Outlook Express
All messages that you create and send using Microsoft Outlook Express are normal e-mail messages. The HiPath Xpressions server can route your e-mail message, fax message or short message to a distribution list, fax device or mobile telephone using a special addressing procedure.
Page 31 To import the address book, you must perform the following steps: Select File → Import → Address Book. Select Text File (Comma Separated Values) in the Address Book Import Tool window and click Import. Addressbook.csv for Outlook Express 4.x and Addressbook.oe5 for Outlook Express 5.x are provided by the HiPath Xpressions server.
Page 32 Mailbox Processing on the PC and the E-Mail Service Microsoft Outlook Express A31003-S2330-B690-2-7619, January 2003 2-16 HiPath Xpressions V3.0, User Manual...
Page 33: Microsoft Outlook In Internet Mail Operation
Microsoft Outlook in Internet Mail Operation The descriptions in this chapter are based on Microsoft Outlook 2000. Using Outlook 2000 (Outlook XP) makes it possible for the first time ever to operate Internet mail via IMAP2002 at the same time as an Exchange connection (for further information on this, see Section 2.5). 2.4.1 System Requirements Microsoft Outlook 98, version 8 or higher, or Outlook 2000.
Page 34: Receiving Messages With Ms Outlook (Internet Operation)
All messages that you create and send using Microsoft Outlook Express are normal e-mail messages. The HiPath Xpressions server can route your e-mail message, fax message or short message to a distribution list, fax device or mobile telephone using a special addressing procedure.
Page 35: Importing The Hipath Xpressions Address Book Into Ms Outlook
2.4.5 Importing the HiPath Xpressions Address Book into MS Outlook (Internet Operation) The HiPath Xpressions address book can be obtained from your system administrator as a file. The import process allows you to copy the current contents of the HiPath Xpressions address book locally into your client address book.
Page 36 Mailbox Processing on the PC and the E-Mail Service Microsoft Outlook in Internet Mail Operation Select Comma Separated Values (Windows) in the Import a File dialog box and click Next. Enter the import address book. Select the Replace duplicates with items imported option and click Next.
Page 37: Outlook 2002 In Exchange Operation
Select the Contacts destination folder. Clicking Next imports the HiPath Xpressions address book. Outlook 2002 in Exchange Operation Outlook 2002 (Outlook XP) enables you to operate Internet mail via IMAP4 at the same time as an Exchange connection. 2.5.1 System Requirements –...
Page 38: Receiving Messages
Mailbox Processing on the PC and the E-Mail Service Outlook 2002 in Exchange Operation 2.5.2 Receiving Messages All messages which you receive via HiPath Xpressions can be found in your Exchange mailbox inbox. Original voice and fax messages are received as additional data in the form of attach- ments to the e-mail.
Page 39 – The entire address must be enclosed in square brackets [...]. – Enter the prefix MRS:SMS/ after the opening bracket– Now enter the telephone number of the mobile phone user in the full international format. In the example above, +49 stands for Germany, 171 is the area code for the D1 network and 7654321 is the user’s number (the + sign can be omitted).
Page 40: Adding Hipath Xpressions Addresses To The Microsoft Exchange
Mailbox Processing on the PC and the E-Mail Service Outlook 2002 in Exchange Operation 2.5.3.2 Adding HiPath Xpressions Addresses to the Microsoft Exchange Address Book Adding an SMS address If you want to send SMS messages to one particular user on a frequent basis, it is more con- venient to add the address to your e-mail client’s address book.
Page 41 – Enter the prefix MRS:SMS/ at the beginning of the address. – Now enter the telephone number of the mobile phone user in the full international format. In the example above, +49 stands for Germany, 171 is the area code for the D1 network and 7654321 is the user’s number (the + sign can be omitted).
Page 42: Other Hipath Xpressions Addresses
The HiPath Xpressions Standard Outlook Extensions are extensions for Microsoft Outlook 2000/2002 with the user interface and messaging functionality (fax, voice and SMS) as in Entry. However the CTI functionality includes a series of convenient telephone functions for the opti- mal integration of telephone and PC (TAPI).
Page 43: System Requirements
The HiPath Xpressions Outlook Extensions can be used for e-mail operation with a Microsoft Exchange server (referred to below as Exchange mail operation) as well as for e-mail operation with a HiPath Xpressions server configured as an e-mail server for transferring Internet e-mails (SMTP, POP3 and IMAP4 protocols) (referred to below as Internet mail operation).
Page 44: Installation
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.2 Installation The HiPath Xpressions Outlook Extensions are installed on your PC with a setup program. There are two setup programs. One setup program is for installing the Basic version and one setup program is for installing the Entry and Standard versions.
Page 45 (SMS) to a contact ● transfer of a short message (SMS) to the originator of a message ● transfer of a short message (SMS) to a mobile telephone from the address book ● Fax messages: sending a fax message to a contact ●...
Page 46 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions hing for a user in the global Exchange addresses searching for a user in the global Exchange addresses ● calling a user ● sending a message (e-mail, SMS, fax or voice) to the user ●...
Page 47: Uninstallation
2.6.3 Uninstallation The HiPath Xpressions Outlook extensions can be uninstalled under Control Panel → Add/ Remove Programs → HiPath Xpressions Outlook Extensions → Change/Remove... Microsoft Outlook should be closed down before uninstallation. If Microsoft Outlook > is not closed down, the PC will request you to restart the computer at the end of the uninstallation process.
Page 48: Starting Microsoft Outlook
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.4 Starting Microsoft Outlook During the first start of Microsoft Outlook after the installation you will be asked for data relating to the connection; input forms are also created. 2.6.4.1 Network Connection Under Network connection, specify whether your PC is connected to the server over a mo-...
Page 49: Options
Define whether incoming voice messages are to be played back using your PC sound system or on a telephone by selecting one of the option buttons under Playback voice messages via. Under User information, enter your phone number in its international format.
Page 50: Creating Input Forms
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.4.4 Creating Input Forms If the SMS, fax or voice components have been selected for installation, a form will be created for each in your Personal Forms Library. As a result, Microsoft Outlook outputs a warning for each form which must be confirmed by clicking Disable Macros.
Page 51: Message Format
2.6.5.2 Message Format If you are using Internet mail operation, you should select "plain text" as the message format when sending messages (Tools → Options → Mail Format → Message Format → Send in this message Format → Plain Text). If you have selected "Microsoft Outlook Rich Text" as the message format, the recipient or HiPath Xpressions server may not be able to read the mes- sage.
Page 52: The Hipath Xpressions Tab
Define whether incoming voice messages are to be played back using your PC sound system or on a telephone by selecting one of the radio buttons under Playback voice messages via. Under User information, enter your phone number in its international format.
Page 53: Callback
After you have initiated a telephone call and activated callback, your telephone will ring when the required user is free again. If you pick up, a telephone connection is set up to the required user with the number dialed (see below).
Page 54: Calling From The Exchange Address Book
You can open the Exchange address book by clicking the Address Book standard toolbar. If you have selected an entry which is also entered in the Business Phone or Mobile Phone fields, you can create a telephone connection with this number by clicking either the Business Callback This feature is only available with Outlook 97/98 in Exchange mail operation.
Page 55: Short Message Service (Sms)
You can open the form for creating a new SMS by clicking the New Short Message in the toolbar. Enter the mobile telephone number in the recipient field. Write the SMS in the message field. The SMS is sent to the mobile phone by clicking the Send Note that the message field is limited to 160 characters.
Page 56: Sending An Sms To The Originator Of A Message
If you have opened a message, click SMS Reply If you have selected or opened, in any folder, a message whose originator has a mo- bile telephone number, this number will be transferred to the recipient field when you click the SMS Reply button.
Page 57: Fax Messages
2.6.9 Fax Messages You can open the standard form for creating a new e-mail message by clicking the New Fax Message button. Enter the recipient’s fax number in the recipient field. By clicking the To... button you can select a fax address from the Contacts folder. You can write the fax message in the message field or add the required documents from the server as attachments.
Page 58: Sending A Fax Message To A Contact
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.9.1 Sending a Fax Message to a Contact If you have selected a contact in the contact folder who has an entry in the Business Fax field, this number will be transferred to the recipient field if you click the New Fax Message button.
Page 59 File → Send To → Mail Recipient (as Attachment)... (This example applies to Office 2000. For older versions of Office, use only File → Send To → E-mail recipient). The standard form for messages opens and the document is added as an attachment. Enter the fax number in the recipient field.
Page 60: Sending A Fax Message From Your Workstation
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.9.5 Sending a Fax Message From Your Workstation If you want to send a document from your workstation (Desktop or Explorer) as a fax message, click on the file with the right mouse button. Then select Send To → Mail recipient. The stan- dard form for messages opens and the document is added as an attachment.
Page 61: Viewing Fax Messages
2.6.9.6 Viewing Fax Messages If you receive a new fax message, it is displayed in your inbox with a fax icon the message, the fax form opens and the Fax tab sheet is displayed. The first page of the fax message is shown in the page view on the tab sheet.
Page 62 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions By clicking the Thumbnail View button, you can change to the thumbnail view. If you click on a page while in thumbnail view, the page is displayed in the page preview. A31003-S2330-B690-2-7619, January 2003 2-46 HiPath Xpressions V3.0, User Manual...
Page 63: Answering/Forwarding A Fax Message With Annotations
2.6.9.7 Answering/Forwarding a Fax Message with Annotations When you Answer a fax message tations to the page. A window containing drawing tools opens if you click the Annotation Tool- . You can select a tool by clicking the corresponding tool with the left mouse button. Clicking the Transfer annotations permanently mitted to the document permanently.
Page 64 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions You can change the properties of the relevant tool (for example, color) by right-clicking the mouse. Annotated pages are identified in the thumbnail view by an annotation symbol A31003-S2330-B690-2-7619, January 2003 2-48 HiPath Xpressions V3.0, User Manual...
Page 65: Fax-On-Demand
2.6.10 Fax-on-Demand During a fax retrieval the fax function is used in the reverse way, which means that the fax mes- sage is not sent to a recipient but is instead retrieved from the remote station. The remote sta- tion has the fax message ready for this purpose. 2.6.10.1 Specify/Modify Remote Station You click Fax on demand...
Page 66 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions The window shrinks after you click OK. The button is now labelled with the name you specified for the remote station for fax on demand. In this way you can now specify the numbers of additional remote stations for fax on demand. Close the Fax on demand window by clicking the upper right corner (x) of the window.
Page 67: Retrieving A Fax
2.6.10.2 Retrieving a Fax Retrieve a fax by clicking Fax on demand the button that contains the name of the requested fax on demand remote station. The number of the remote station is transferred to the Phone number field at the lower edge of the window. At the same time, the Retrieve field to the right of this field is enabled.
Page 68: Voice Messages
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.11 Voice Messages You can open a form for creating a new voice message by clicking the New Voice Message button in the toolbar. Enter the recipient’s e-mail address in the recipient field. By clicking the Start Record button, the recording starts and you can speak your voice message into the microphone.
Page 69 PC sound system and a micro- phone. It is not possible to record a voice message using the telephone.By clicking the Send that you can only record a voice message using your PC sound system and a microphone.
Page 70: Sending A Voice Message To A Contact
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.11.1 Sending a Voice Message to a Contact If you have selected a contact who is in a contact folder and has an entry in the E-mail field, this address will be transferred to the recipient field if you click the New Voice Message button.
Page 71: Playing Back A Voice Message
2.6.11.4 Playing Back a Voice Message If you receive a new voice message, it is displayed in your inbox with a voice message icon If you open the message, the voice message form opens and the voice player is displayed. You can play back the voice message on your PC sound system by clicking the Start button.
Page 72 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions You can play back the voice message on your PC sound system by clicking the Start button. Using the Rewind and Forward buttons, you can rewind or forward the message a second at a time.
Page 73: Forwarding A Message With A Voice Comment
2.6.11.5 Forwarding a Message with a Voice Comment If you open any message (e-mail, fax, etc.), you can add a voice comment and then forward it by clicking the Forward with comments A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions button.
Page 74 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions A31003-S2330-B690-2-7619, January 2003 2-58 HiPath Xpressions V3.0, User Manual...
Page 75: Address Book
2.6.12 Address Book You can open the address book by clicking the Find dard toolbar. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions button in the Microsoft Outlook stan- 2-59...
Page 76 You can open the dialog for the address book settings of the SCD by right-clicking the Siemens Corporate Directory text field. In the Server field, enter your SCD server from which the user data should be retrieved. The logical values entered in the other fields are predeter- mined and should not be altered.
Page 77: Client Assistant
2.6.14.2 Problems with Callback and Voice Output Description of error: After clicking the buttons Business Callback, Mobile Callback or Playback, the telephone does not ring. Possible cause: If the message "Unable to connect the Server", appears on the screen, it is indicative of a prob- lem with the network or that the server name entered in the Server field in the HiPath Xpressions tab sheet is incorrect.
Page 78: Problems With Sms, Fax And Voice Messages
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Outlook Extensions 2.6.14.3 Problems with SMS, Fax and Voice Messages Description of error: After sending an SMS, fax or voice message from Microsoft Outlook, an error message from the server appears in your inbox stating that the message could not be sent. Possible cause: The entry in the E-Mail-System field on the HiPath Xpressions tab sheet is incorrect.
Page 79: Import From Internet Mail
2.6.15 Import from Internet Mail If you own e-mail accounts on other servers, you can customize the options to allow the e-mails in these accounts to be imported into your HiPath Xpressions mailbox. Please consult your sys- tem administrator in this situation. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service...
Page 80: Hipath Xpressions Lotus Notes Extensions
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions 2Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions HiPath Xpressions Extensions for Lotus Notes enhances your existing Lotus Notes application to include the functions of an advanced Unified Messaging system.
Page 81: General Settings
For internal use only 2.7.1.1 General Settings Description Administration Contains information on the XPR administration database location and file names. Services Displays the alias domains on the Domino server for communication us- ing the Xpressions system. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions 2-65...
Page 82: Send Form Settings
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions 2.7.1.2 Send Form Settings Description Originator Additional originator information which should be included in the send form can be entered here. Click the button to import existing address book entries into the fields.
Page 83: Unified Messaging Settings
For internal use only 2.7.1.3 Unified Messaging Settings Description Status This tab displays the inbox replication status (Activated: Yes or No) and the masks for which an inbox replication is performed. Replication Here you can set the server and database with which a replication should be performed.
Page 84: Sending Fax Messages
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions 2.7.2 Sending Fax Messages Proceed as follows to send a fax message: Start the Lotus Notes e-mail client by clicking the button Select the Fax menu item in the Create → Unified Messaging menu. The e-mail exten- sion for sending fax messages opens in a new window.
Page 85 For internal use only You can also enter a fax number manually in the To: address field (for example, > if a recipient is not in the address book). 5. You can send a copy of the fax message via e-mail by clicking in the cc: or bcc: address fields and then selecting one or more recipients in the address book with the Address: →...
Page 86 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions Delivery Options Option Priority: (Low, Normal, High) Return receipt Delivery Report: (None, Only on error, Con- firm delivery, Track entire path) Send priority: (Low, Normal, High) Send Date: Send Time: Reply address:...
Page 87: Using The Lotus Notes Fax Printer Extension
For internal use only Miscellaneous You can define values for the fax message margins here. You can view and insert further fax message information using the menu items offered by clicking the Tools button. Option Show History... Insert Signature... 2.7.3 Using the Lotus Notes Fax Printer Extension It is possible to send fax documents from any application via Lotus Notes using the XPR Fax (Lotus Notes fax printer extension) client component.
Page 88: Fax On Demand
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions You must enter your Lotus Notes user password in the Authentication section. This password is used to open the Lotus Notes client. If the Remember Password option is activated, no password needs to be entered when starting the Lotus Notes client via the fax printer driver.
Page 89: Displaying Received Faxes
For internal use only 5. A topic can be entered in the Subject: field. 6. Click the Send button to retrieve the fax message immediately. You can assign additional fax-on-demand parameters via the Delivery Options and Tools buttons prior to retrieving a fax (see Section 2.7.2). 2.7.5 Displaying Received Faxes Incoming fax messages are opened in a window in which you can use additional functions to...
Page 90 Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions Menu item Previous fax page Next fax page Last fax page Fax fit strategy Full page view Rotate by 180° Rotate clockwise (90°) Rotate anti-clockwise (90°) Print 2-74 Description...
Page 91: Sending Sms Messages
For internal use only 2.7.6 Sending SMS Messages Proceed as follows to send an SMS message: 1. To start the Lotus Notes e-mail client click the button 2. Select the SMS menu item in the Create → Unified Messaging menu. The e-mail exten- sion for sending SMS messages opens in a new window: 3.
Page 92: Sending Voice Mails
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions Lotus Notes Extensions Click the Send button to send the SMS message immediately. You can enter additional send parameters via the Delivery Options and Tools buttons pri- or to sending an SMS message (see Section 2.7.2). 2.7.7 Sending Voice Mails Proceed as follows to send a voice mail:...
Page 93 Description Play back the voice message via the telephone. The Position: progress bar displays the current position in the tone document (relative to the entire duration of the recording) irrespective of which medium is used for play- ing back the message.
Page 94 This button opens the Options window in which some of the parameters for voice message playback can be mod- ified. Your telephone number is displayed in this input line if you have a telephone at your workstation and the telephony functions have been configured.
Page 95: Replying To A Message Via A Voice Comment
For internal use only 2.7.8 Replying To a Message Via a Voice Comment Proceed as follows to reply with a voice message to incoming messages of any format (e-mail, fax, etc.). 1. Click the button to start the Lotus Notes e-mail client. 2.
Page 96: Sending Voice Mails Using Lotus Notes E-Mail Client
The following address format is used: <Benutzer>@<Nachrichtenformat>@<fremde Domäne> Unique user information such as a telephone or fax number is entered in the "user" address part. The following services are available in Xpressions for the "message format". –...
Page 97: Sending Messages
For internal use only 2.7.9.2 Sending Messages Example You wish to send a fax message to the user Hans Mustermann via the Lotus Notes e-mail client. Mr. Mustermann’s fax number is 492404901302. Since you wish to send a fax message, FAXG3 is used as the message format.
Page 98: Synchronizing Read/Unread Marks
Lotus Notes personal or global address book using the buttons in the Address Books field. Once the Dial button is clicked, the dialer sets up a connection to your local telephone. The dialer window closes after the call has been answered. Lift the receiver and the connection to the calling station is set up.
Page 99: Hipath Xpressions Webclient
For internal use only 2Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient You can set up and use your Unified Messaging mailbox using the HiPath Xpressions WebClient. 2.8.1 Overview of Functions The WebClient is a browser-based program for convenient use of your HiPath Xpressions mail- box.
Page 100: Starting And Exiting The Webclient
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.4 Starting and Exiting the WebClient 2.8.4.1 Starting the WebClient To use the WebClient, you have to start the Web browser and select the WebClient. The WebClient address depends on the configuration of your network. Contact your system administrator for the address and note it here if necessary: Start your Web browser and, if necessary, maximize the browser window to screen size in order to get a better overview.
Page 101: Selecting A Language
The flag in the WebClient icon at the top left of the page indicates the current user language. For example, click the icon with the German flag in the Siemens WebClient International ●...
Page 102: Login
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.4.4 Login You must log in as a user to work with the WebClient. If necessary, switch to the Login page via the Log in link on the left margin of the screen. Enter your user name in the User name text field.
Page 103: Login Via Ssl (Secure Sockets Layer)
For internal use only 2.8.4.5 Login via SSL (Secure Sockets Layer) SSL (Secure Sockets Layer) is an encryption process designed to guarantee secure Internet connection and data transfer. SSL ensures that the server and client verify each other’s identity and can exchange encrypted data. Throughout the connection, SSL encrypts and decrypts the data flow.
Page 104: Logoff
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.4.6 Logoff Manual Logoff When you are no longer using the WebClient you should log off for security reasons. Click the Log off link on the left margin of the window. You will be logged off and the login page will appear again.
Page 105: Sending Messages
For internal use only 2.8.5 Sending Messages 2.8.5.1 Composing Messages You can compose different types of messages on the New message page. You can also attach files to messages and send the messages. The procedure for composing messages is always the same irrespective of the message type. The system automatically converts the text that you enter into a format suitable to the message type.
Page 106: Inserting File Attachments
Voice Voice mails can also be entered as text. The system then converts the text into an au- dio file (WAV file format). This audio file is played back once the telephone connection with the recipient has been established. The address entered in the To: text field must always match the message type >...
Page 107 For internal use only – *.png - Portable Network Graphics – *.ppt - MS PowerPoint 2000 – *.ps - Postscript – *.tga - Targa File Format – *.TIF - Tagged Image File Format – *.xls - MS Excel – You can only insert text files in *.txt format in SMS messages. Note that the SMS and text file together must not exceed 140 characters.
Page 108: Selecting File Attachments
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.5.3 Selecting File Attachments In the Step 1: text field, enter the name and path of the file you wish to insert. Use the Browse... button to search your system for a file. Click the Insert file attachment button;...
Page 109: Sending Messages
For internal use only 2.8.5.5 Sending Messages After you have composed the message and attached the required files the message can be sent. Click Send to send the message. You will be notified if the transfer to the server was suc- ●...
Page 110: Checking The Send Status
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.7.1 Checking the Send Status The send status is displayed in the Sent column. The send status has the following meaning: Icon Description The file was successfully sent. An error occurred when sending the file.
Page 111: Changing Sorting
For internal use only The message could not be sent because, for example, the fax number specified was busy. The send procedure will be repeated at a later time. If the message was then successfully sent, this is displayed as the send status. If the message could not be sent during the maximum number of repetitions permitted, the send status changes to Error.
Page 112: Receiving Messages (Inbox)
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient To select all the messages, click the Invert the selection the checkboxes. If individual messages have already been selected, the selection can be reversed by clicking the Invert the selection icon. 2.8.8 Receiving Messages (Inbox) The Inbox page provides an overview of all the messages received.
Page 113: Changing Sorting
For internal use only 2.8.8.1 Changing Sorting When the Inbox page is opened for the first time, messages are sorted and displayed by the send date. The messages can be sorted into columns for a better overview. 1. Click on the header of the column by which you want your messages sorted. The messag- es are now displayed in descending order.
Page 114: Reading Fax Messages
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.8.3 Reading Fax Messages Fax messages sent to your mailbox are converted into images. Each incoming page is saved as an individual image. The fax message subject field displays the number of pages (= images) in the fax message.
Page 115: Listening To Voice Messages
For internal use only 2.8.8.4 Listening to Voice Messages When someone calls your mailbox’s phone number, the mailbox reacts similarly to an answer- ing machine and the caller can record a message. The message recorded is converted into an audio file (WAV format) which you can open and play back. 1.
Page 116: Opening Message Attachments
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.8.5 Opening Message Attachments Messages sent to your mailbox can contain various attachments (files). In the case of fax mes- sages, these are the pages displayed as images and in voice mails they are sound files con- taining a message.
Page 117: Replying With The Original Message
For internal use only 2.8.9.1 Replying with the Original Message 1. Click the Reply icon in the Action column. The original message opens on the New mes- sage page. The To: and Subject: fields are already completed. 2. If necessary, change the selection in the Send as: list field. Note the limitations for the re- spective message type.
Page 118: Options
webclient.fm Mailbox Processing on the PC and the E-Mail Service For internal use only HiPath Xpressions WebClient 2.8.10 Options You can view your current WebClient View settings and modify them if necessary. Some infor- mation which can only be viewed but not modified is also displayed. Click one of the links to switch to the corresponding page.
Page 119: User Data
For internal use only 2.8.10.1 User Data Your current user data is displayed on this page. You can view the data here but not modify it. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2-103...
Page 120: Changing A Password
Mailbox Processing on the PC and the E-Mail Service HiPath Xpressions WebClient 2.8.10.2 Changing a Password You can change your password for the WebClient if required. For safety reasons, the password must contain a minimum of eight characters. These may include special characters. The Web- Client makes a distinction between uppercase and lowercase letters.
Page 121: Selecting Languages
For internal use only 2.8.10.3 Selecting Languages You can change the language set in the WebClient. The language selected here affects the cur- rent user interface and the language in which the WebClient starts up. Selecting Languages 1. Select the required language from the list field. 2.
Page 122: Changing The Telephone Password (Pin) For Telephone Access
You can change the PIN (Personal Identification Number) for accessing your mailbox at any time. You must change your PIN the first time you access your mailbox by telephone. The PIN can be made up of any digits from 0 to 9. It must be between 6 and 24 digits in length.
Page 123: Forwarding
2.8.10.6 Forwarding You can automatically forward all incoming messages to any e-mail address you choose. Mes- sages cannot be forwarded automatically to a telephone or fax connection. Notification is not sent by SMS when forwarding is enabled. Enabling forwarding 1. Enable forwarding.
Page 124: Pop3 Access Data
webclient.fm Mailbox Processing on the PC and the E-Mail Service For internal use only HiPath Xpressions WebClient 2.8.10.7 POP3 Access Data If you need to, you can access your Unified Messaging mailbox through another e-mail program ® (such as Microsoft Outlook).
Page 125: Client Assistant
● administer messages (sort, delete, deflect), ● configure global daily and weekly profiles for telephone announcements and greeting texts ● define distribution groups and lists for sending messages, ● configure customized forwarding functions, ●...
Page 126: Web Browser
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.2 Web Browser You can use the Web browsers listed below to operate the Client Assistant: Netscape Communicator version 4.72 or higher ● MS Internet Explorer version 5.0 or higher ●...
Page 127: Settings On Your Computer
For internal use only 2.9.4 Settings on Your Computer 2.9.4.1 HiPath Xpressions Mailbox Configure your HiPath Xpressions mailbox functions using the Client Assistant. To do this, the server must be installed in the system and started. You need a user name and a password for accessing the features and the configuration parameters.
Page 128: Starting And Exiting The Client Assistant
Enter your user name in the User (or mailbox/ID number) field. Alternatively, you can en- ter your code or mailbox number. Enter your HiPath Xpressions password or mailbox PIN in the Password (or telephone password) field. Click the Login button.
Page 129: Login Via Ssl (Secure Sockets Layer)
For internal use only 2.9.5.2 Login via SSL (Secure Sockets Layer) You also have the option of performing a secure login via SSL. This requires that your browser supports 128-bit SSL ciphers. Refer to the online help of your browser for more information. If the cipher strength is 56 bits or less, you must first update your browser software.
Page 130: Logout
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.5.4 Logout Manual Logout When you are no longer using the Client Assistant you should log out for security reasons. Click the Logout link in the upper part of the window. You will be logged out and the login page will appear again.
Page 131: General Procedure
For internal use only 2.9.6 General Procedure 2.9.6.1 Navigation After you have started and logged on to the Client Assistant you can switch to different pages to check the settings or to perform the desired changes. The table of contents on the left margin of the window or the browser’s "Back"...
Page 132: Changing Settings
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.6.2 Changing Settings In order to change the actual settings you can enter new data (text or numbers) in the relevant entry fields. In some cases, you can only select the desired option from a list or activate one or more options with a check mark.
Page 133: User Data
For internal use only 2.9.7 User Data The User data page displays certain information on your Xpressions user account. You can modify some of the settings, depending on the configuration of the Client Assistant. The exam- ple below shows how, in addition to the password and language, you can modify or supplement your user data as regards company, department, phone number, etc.
Page 134: Changing Your Own Password
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.7.1 Changing Your Own Password Click the Change button. A new window opens. Enter your current password once and the new one twice. For safety reasons, the password must contain at least eight characters. These may in- clude special characters.
Page 135: Voice Mail System Settings
For internal use only 2.9.8 Voice Mail System Settings You can perform various settings for your personal mailbox on this page. To change the individ- ual settings, proceed as described in the following sections. Please note that modifications will not become active until you click the Save button at the end of the page. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service...
Page 136: Changing The Telephone Password (Pin)
2.9.8.1 Changing the Telephone Password (PIN) You can change your telephone password (PIN) for access to your voice mailbox. All digits from 0 to 9 can be used. The password itself must have at least four digits, unless your configuration differs from the standard one.
Page 137: Configuring A Referral Extension
For internal use only 2.9.8.3 Configuring a Referral Extension You can enter a direct dialing number to which your calls will be deflected if necessary. The number entered here is used when activating call forwarding to the referral extension (see Section 2.9.8.7).
Page 138: Mobility Number
Forwarding Incoming Calls Independent of your voice mail system settings, you can also forward incoming calls directly to another telephone, to your own extension or directly to your personal recorded greeting. The call is immediately forwarded without user intervention. Select the required option or enter the destination number to which callers are to be for- warded under Forward to this number.
Page 139: Editing Messages On The Telephone
Editing Messages on the Telephone Setting Personal Filters for Messages You can set a filter for message playback on the telephone so that only certain messages are played back in the event of queries. These will normally be messages from the Xpressions Server inbox.
Page 140: Configuring Forwarding
ca_ba.fm5 Mailbox Processing on the PC and the E-Mail Service For internal use only Client Assistant 2.9.9 Configuring Forwarding Specify the different variants (actions) and phone keys for forwarding on the Forward Access menu page. First of all, you can decide which call type you wish to forward, for example, Inter- nal calls, External calls or After-hours greeting.
Page 141 Skip greeting Allows the caller to skip the greeting. Dial the number Allows the forwarding of calls to any telephone number. If the caller push- es the corresponding phone key, the call is immediately connected to the telephone number specified here.
Page 142: Configuring Notifications
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.10 Configuring Notifications You can activate automatic notification for new incoming messages. You can select the mes- sage type and the method of notification. The system will then inform you of new incoming mes- sages in the desired manner.
Page 143 1. With the Active message types for MWI/CIT LED option, you can select the types of in- coming messages (e-mails, fax messages, voice mails, or SMS) that should illuminate the mailbox LED on your telephone. 2. First enable the Notification function by selecting the Enabled option. As a default, the no- tification message is Disabled.
Page 144 Mailbox Processing on the PC and the E-Mail Service Client Assistant Creating a New Notification The first time that you open the Notification page, there are no existing notifications. Proceed as follows to create new notifications: Click the Create notification button. A new page opens where you can select the options and criteria for the new notification.
Page 145 4. In the list field, select the device to which the notification should be sent. The following op- tions are available: SMS (notification via SMS on your mobile telephone) ● MWI/CTI LED (the mailbox LED on your telephone illuminates to notify you) ● E-mail (notification via e-mail) ●...
Page 146 Mailbox Processing on the PC and the E-Mail Service Client Assistant In the Time dependency area, you can now define a time range in which the notification should take place. Click each of the entry fields from: and to: and enter the time range in the form hours:minutes (for example, 08:00 for 8:00 a.m., 14:00 for 2:00 pm).
Page 147: Creating Distribution Lists
(see Section 2.9.11.2, “Editing Distribution Lists”). See Section 3.1.3 for information on how to send messages to a distribution list via telephone when using PhoneMail and Section 3.3.2.8 when using the voice mail system (VMS).
Page 148: Creating A Private Distribution List
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.11.1 Creating a Private Distribution List Enter the desired group name in the Create new list field. Click the Create private list button. The new distribution list is created and displayed in the overview.
Page 149 4. If you would like to send messages from your Xpressions mailbox to a distribution list via the telephone user interface, a corresponding number (01 to 099) must be assigned to the list under Alternative list name. This number can be used later to address the distribution list.
Page 150: Deleting A Distribution List
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.11.3 Deleting a Distribution List You can delete a distribution list at any time if you have the privilege to do so (normally, this privilege only applies to private lists). Click the radio button in front of the desired distribution list to select it.
Page 151: Fax Forms
For internal use only 2.9.12 Fax Forms You can choose which fax forms you want to use for your faxes. You can choose one of the fax forms created with the HiPath Xpressions client. You can see the available fax forms in the pre- view but you cannot create new fax forms.
Page 152: Time Profiles
Mailbox Processing on the PC and the E-Mail Service Client Assistant 2.9.13 Time Profiles With the help of Time profiles you can define when and with which voice greetings your mail- box should react to incoming calls. First, in the Recordings menu (see Section 2.9.14), you must create the voice >...
Page 153 The caller cannot leave a message in your mailbox. Greeting not interruptible ● If this option is activated, it is not possible to interrupt a greeting by pressing a telephone key. You cannot use the telephone keys until the system has played the entire greeting. Greetings ●...
Page 154: Creating Recordings
To make the recording you may use a mobile phone or the telephone at your workstation, for example. In addition, you can use a voice file created especially for this purpose.
Page 155: Personal Name Recording
2. The Select a method: allows you to decide whether to record the name recording via the telephone (default setting) or whether to use an already existing name recording (voice file). You can select the relevant file via the Browse button.
Page 156: Creating And Editing Personal Greetings
Click the left end of the Positioning bar: to skip to the beginning of the recording. Click the Play button to play back the recording and listen to it on the telephone. 10. To skip to a specific position of the recording, enter a number in the text field next to the Go to position: button and then click on the button.
Page 157: Default Output Devices
For internal use only 7. Click Save to accept the recording. The recording is added to the list of existing recordings. If you are not satisfied with the recording you can delete it now. Deleting Greetings Please check the time profiles in which you used a greeting before you delete it. If >...
Page 158: Switching To The Webclient
Enter the call number of the fax device that was configured on your PABX as your default fax device. This fax device is activated if you output a fax to your default fax device via the telephone user interface. For internal use only A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual...
Page 159 For internal use only 1. Click Link to WebClient. A new window opens. 2. The Inbox page opens in the new browser window. You can now navigate and work in the normal way in the WebClient. Refer to Section 2.8 for information on how to operate the WebClient. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual Mailbox Processing on the PC and the E-Mail Service...
Page 160 ca_ba.fm5 Mailbox Processing on the PC and the E-Mail Service For internal use only Client Assistant A31003-S2330-B690-2-7619, January 2003 2-144 HiPath Xpressions V3.0, User Manual...
Page 161: Mailbox Processing On The Telephone And The Voice Mail Service Voicemail
Voice Mail Service Voicemail PhoneMail and/or VMS allows you to operate and manage your mailbox using the telephone. Both systems function as both a telephone user interface (TUI) and the voice mail server im- plemented in HiPath Xpressions. PhoneMail and VMS allow you to retrieve and manage different types of messages (voice mes- sages, fax messages, e-mails).
Page 162: Preparations On Your Telephone/Pabx
(CFNR) feature for forwarding calls from your extension to your HiPath Xpressions mailbox. Please refer to the operating instructions for your telephone or PABX for information on how to set up this feature. Your system administrator will tell you which numbers you must set as the call forwarding destination.
Page 163: Referral Extension
You can define any fax address as your default fax device. This will make it easier to output e- mail and faxes when you access your mailbox through the telephone. You can define the fax device yourself using the Web-based configuration interface (Section 2.9.15, “Default Output Devices”) or have the system administrator perform this task.
Page 164: Additional Features In Vms
Direct Callback Connection with the Originator of a Message You can initiate an immediate callback by dialing 07 if the originator’s telephone number was transferred when a message was delivered (which is the case for internal callers unless the call number display has been suppressed, and depends on the caller’s settings for external callers).
Page 165: User Prompts
You can call up Help information by pushing the 0 key when you are prompted to select a menu item. Additional help announcements describe the current selection options in the menu. Help is unavailable if you are prompted to enter a telephone number or a password or if the 0 key is assigned a different meaning.
Page 166: Terminating The Connection
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail General 3.1.9.4 Terminating the Connection – PhoneMail You can terminate the connection to the mailbox at any time: Replace the handset. 6 Push the star key, 7 and 6 in succession.
Page 167: Operating Your Mailbox With Phonemail
Dial the service access number for direct access and log onto the server by entering your telephone number and password. You now have access to all messages stored in your mailbox and to your mailbox settings. You can record messages for other users and sub- sequently send these messages.
Page 168: Using Your Own Mailbox (Direct Access)
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail The same functions that are provided with the Direct access option are available here. Please refer to Section 3.2.8, “Using the Mailbox with the Mailbox Key (Callback Access)”...
Page 169: Dialing Your Own Mailbox
(only if several languages are installed on the server) - op- tional, – the types of messages that are to be processed using the telephone (you can specify, for example, that only voice messages and fax messages are to be processed and that no e-mails are to be processed);...
Page 170: Options In The Main Menu
Dialing your own mailbox from any extension: Enter the service access number for the direct access option. # Enter your own telephone number. Conclude the entry by pushing the pound key # Enter your own name by selecting the letters that are assigned to the number keys.
Page 171: Listening To/Retrieving Messages
You can output messages of this type to your default printer or to a fax device. You can also listen to e-mails if the Text-To-Speech add-on software is installed. You can retrieve these types of messages with your telephone from different folders in your mailbox: "Xpressions"...
Page 172: Playing Back Messages
(for example, e-mails), these messages will not be signaled on the telephone. To retrieve messages of this type, you must change your mailbox settings (Section 3.2.4.2, “Changing the playback options” or Section 3.2.4.2) or access your mailbox via your...
Page 173 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Message header The date and time of the message receipt are announced at the beginning of each message. Incoming messages also play back the name and extension number of the caller if this is an internal user.
Page 174: Delete Message
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail Options available when listening to a message You can use the following options to pause the playback of stored messages texts: * Pause playback: push the star key.
Page 175 You can also dial external originators, provided your system administrator has enabled this op- tion. To do this, dial the trunk seizure code (normally 0) in front of the telephone number. A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual...
Page 176 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail Options available when listening to Outbox messages The following options are available when you are listening to messages that you have recorded for a subsequent send action (see Section 3.2.3.4, “Recording and Sending Messages”): # Send message is OK, continue: push the pound key.
Page 177: Checking Recipient Numbers
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Deleting recipient numbers 6 Push 6. The system now prompts you to enter the extension number or distribu- tion list number to be deleted. # Enter the recipient’s number. Conclude the entry by pushing the pound key.
Page 178: Recording And Sending Messages
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail 3.2.3.4 Recording and Sending Messages You can record voice messages and send them to other users. To record messages: Dial your own mailbox (see Section 3.2.2.1, “Dialing your own Mailbox”).
Page 179: Selecting The Send Options
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail To do this, retrieve the messages stored in your mailbox (see Section 3.2.3.1, “Listening to/Re- trieving Messages”). Correction options are available when you are playing Outbox messages (see Section 3.2.3.2, “Options available when listening to Outbox messages”).
Page 180: Changing Answering Options
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail Selecting the send options for future delivery The following additional options are available if you marked a message for future delivery: 1 request once-off future delivery: push 1 or 2 request multiple future delivery: push 2.
Page 181 Call forwarding of your telephone ● You can use any telephone to control the call forwarding of calls to your extension, provided the system administrator has enabled this feature. You can also configure call forwarding to your mailbox in a number of simple steps.
Page 182 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail To set the answering options: Dial your own mailbox (see Section 3.2.2.1, “Dialing your own Mailbox”). 8 Push 8 in the main menu (see Section 3.2.3, “Options in the Main Menu”).
Page 183 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Defining the answering mode 4 Permit callers to leave messages: push 4 or 6 Prevent callers from leaving messages: push 6. If you prevent users from leaving messages, ensure that the greeting text corresponds to the answering option.
Page 184 You can only define mobile phone numbers if your system administrator has enabled this op- tion. To do this, dial the trunk seizure code (normally 0) in front of the telephone number. Defining mailbox deputy numbers 8 In the main menu: push 8 to access the answering options.
Page 185: Changing Mailbox Options
# Enter the call forwarding destination and confirm your entry by pushing the pound key or You can also define external call forwarding destinations if your system administrator has en- abled this option. To do this, dial the trunk seizure code (normally 0) in front of the telephone number. 3.2.4.2 Changing Mailbox Options You can customize your mailbox.
Page 186 Operating your Mailbox with PhoneMail Password ● You can change the password required for telephone access to your mailbox at any time. Set notifications ● You can set the system to send a short message (SMS message) to your mobile phone when new mail arrives in your mailbox.
Page 187 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Private distribution lists 9 In the main menu: push 9 to access the mailbox options. 1 In the menu for changing the mailbox options: push 1. You now have the following options:...
Page 188 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail The system will prompt you to enter additional numbers or names to be added or deleted after you have pushed 2 or 6. Add or delete numbers or names.
Page 189 4 2 Select additional telephone 2: push 4 and then push 2 4 3 Select additional telephone 3: push 4 and then push 3 4 4 Select additional telephone 4: push 4 and then push 4 again 4 5 Select additional telephone 5: push 4 and then push 5...
Page 190 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail # Enter destination number or callback number and confirm your en- tries by pushing the pound key. Changing Settings 9 In the main menu: push 9 to access the mailbox options.
Page 191 2 or # Confirm and return to the main menu. When setting which message types (media types) are to be processed on the telephone (op- tion 1), you are offered the following options (multiple selection possible): 1 Process voice messages (yes/no): push 1, 2 Process fax messages optional) (yes/no), push 2, 3 Process e-mails (optional) (yes/no): push 3.
Page 192: Connection
You can also set up a connection to external users, provided your system administrator has en- abled this option. To do this, dial the trunk seizure code (normally 0) in front of the telephone number. After listening to a new or old message, you can enter 70 to connect directly to the originator of the message (see Section 3.2.3.2, “Options available after messages have been heard”).
Page 193: Dialing An External Mailbox (Guest Access Or Universal Access)
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail 3.2.6 Dialing an External Mailbox (Guest Access or Universal Access) You can dial the mailbox of another user directly, regardless of whether the user is currently contactable. You can leave a voice message for the user in the external mailbox, provided the user has enabled the option to leave messages.
Page 194: Call Forwarding (Forward Access)
3.2.7 Call Forwarding (Forward Access) You can set your telephone to re-direct calls to your mailbox. Use the call forwarding feature for this purpose (a distinction is made in Hicom 300 between variable and fixed call forwarding) or set this in the answering options menu (see Section 3.2.4.1, “Defining the call forwarding set- tings”).
Page 195: Using The Mailbox With The Mailbox Key (Callback Access)
● Hicom 150/150 E/150 H systems currently support this function. Your telephone must be equipped with a mailbox key. Examples of Hicom telephones that ● are equipped with a mailbox key include Set 500, Set 700 or optiset E memory and optiset E advance.
Page 196: Using Your Mailbox For Your Mobile Telephone
Please note the following differences in comparison to the conventional use of the mailbox.
Page 197: Dialing Your Mailbox
# Enter your personal password. Conclude the entry by pushing the pound key. You can use the callback access service if you dial the mailbox from your mobile telephone (see Section 3.2.8, “Using the Mailbox with the Mailbox Key (Callback Access)”). The most practical option is to store the access number for the callback access service in your mobile phone ad- dress book.
Page 198: A Quick Reference Guide To The Menus And Key Sequences
Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail 3.2.10 A Quick Reference Guide to the Menus and Key Sequences The following lists contain the key sequences that must be pushed to use mailbox functions.
Page 199 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Following the playback of a message: Save played message and continue Save played message and reply Save played message and forward 4 7 0 Save played message and call message originator...
Page 200 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail During the recording of messages or greetings Pause recording Resume paused recording process * 6 1 Pause recording and re-record the message * 6 #...
Page 201 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail 8 5 1 Forward call: Change mobile phone number 8 5 2 Forward call: Activate mobile phone number 8 5 3 Forward from call: Deactivate mobile phone number 8 6 1...
Page 202 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail Operating your Mailbox with PhoneMail Change user prompt language 9 8 1 Playback options, message type 9 8 2 Playback options, old messages Connection Key sequence Function Call user...
Page 203: Operating Your Mailbox Using Vms
Please refer to Section 3.3.4, “Call Forwarding (CF, Forward Access)” for more information about forward access mode. You can check your mailbox for new messages using the mailbox key on the telephone ● (callback access). The same functions that are provided with the direct access option are available here.
Page 204: Using Your Own Mailbox (Direct Access, "Own Mailbox Code")
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS This allows the server to notify you of a new message via any telephones of your choice in addition to illuminating the mailbox LED. See Section 3.3.2.11, “Configure notification fea- ture”.
Page 205: Dialing Your Own Mailbox
3.3.2.2 Dialing your own Mailbox You can dial your own mailbox from your own telephone and from any other internal or external telephone of your choice. If you are dialing your mailbox via the public telephone network, dial the CO number of your organization first followed by your service access number.
Page 206: Default Edit Options
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 3.3.2.3 Default Edit Options The following default entries are available for operating the mailbox. However, you can only se- lect those default entries that are of logical relevance to the menu in question: 1 Start/stop recording.
Page 207: Options In The Main Menu (Direct Access)
Mailbox Processing on the Telephone and the Voice Mail Service For internal use only 3.3.2.4 Options in the Main Menu (Direct Access) The main menu is selected when you dial your own mailbox. You can call the following functions in the main menu:...
Page 208 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS The following options are available while the system is informing you of the number of new and old messages stored in your mailbox: * Play back first message header: Push the star key.
Page 209 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Selection options in the Inbox 1 Record a new message and send it to one or more recipients (multi- address distribution): Push 1. 3 Listen to message: Push 3.
Page 210 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 1 Enable or disable automatic playback of subject of an e-mail mes- sage: This disables the playback of the subject of an e-mail message in the message header.
Page 211 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only You can make the following entries while you are listening to a message: 4 Rewind the recording by 10 seconds (voice message): Rewind the text by three sentences (e-mail message): Push 4.
Page 212 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS The input format for defining the position permits the following inputs: Input formats (voice message) [mmss] four-digit input [mss] three-digit input [ss] two-digit input single-digit input...
Page 213: Special Delivery Options
Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Subsequent functions * Conclude and confirm entry of the distribution list(s) or call num- ber(s): push the star key. # If the entry was incorrect: delete the distribution list(s) or call num- ber(s) entered:You can resume the process of entering a new distribu- tion list code or call number immediately afterwards.
Page 214 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS * End recording and initiate delivery: Push the star key. * Cancel the entire process and return to the main menu: Push 0 and then push the star key.
Page 215 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Connection with a recipient of your choice The following options are available for setting up a connection to a recipient of your choice: 2 Set up connection to recipient of your choice: Push 0 and then push 2.
Page 216: Recording And Sending New Messages (Inbox / Sent Objects)
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 3.3.2.6 Recording and Sending New Messages (Inbox / Sent Objects) You can access this submenu by selecting 1 in the main menu (see Section 3.3.2.4).
Page 217 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only 5 Special delivery options: Push 5. * Quit message recording and start delivery: Push the star key. * Cancel the entire process and return to the main menu: Push 0 and then push the star key.
Page 218 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS * Cancel the entire process and return to the main menu: Push 0 and then push the star key. (b) Sending messages using the broadcast message feature (see Section 3.3.5.2) The following options are provided.
Page 219 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only (c) Sending messages using the broadcast call feature (see Section 3.1.8.2) The following options are provided. Note: You require special privileges to send messages us- ing the broadcast call feature.
Page 220: Recording A Dictation
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 5 Status query (play back message header): Push 5. 8 Extend the request: Push 8. Delete message: Push the pound key. Send new message: Push 1.
Page 221 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only The following additional functions are provided in addition to the default edit options (see Sec- tion 3.3.2.3, “Default Edit Options”): 2 Overwrite the recording from the current dictation position: Push 2.
Page 222: Editing Distribution Lists
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS # Delete dictation: push the pound key. * Cancel the entire process and return to the main menu: Push 0 and then push the star key.
Page 223 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only * Cancel the entire process and return to the main menu: Push 0 and then push the star key. If you want to create a new distribution list (option 1):...
Page 224 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS * Play back users: Push the star key. Remark: Repeatedly pushing the star key plays back all of the users in the selected distribution list in succession.
Page 225 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Delete entries from a selected private distribution list: * Scroll the available distribution lists: Push the star key. 4 Edit distribution list: Push 4. * Scroll address list: Push the star key.
Page 226: Answering Machine Functions (Shortcut)
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 3.3.2.9 Answering Machine Functions (Shortcut) You can use this function to specify how the server should respond to calls. You can set one of your personal greetings here or you can record a new greeting.
Page 227: Setting Up A Telephone Connection
You can dial a user of your choice directly if you are in the main menu of direct access mode. Please note that special privileges are required for setting up external connections. Push 0 and then push 2 to set up a telephone connection from the main menu (see Section 3.3.2.4, “Options in the Main Menu (Direct Access)”).
Page 228 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Function Change language of the user prompts (system lan- guage/alternative language) Change mailbox deputy Change referral extension Define or change password Configure notification feature Change the playback options...
Page 229 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Change mailbox deputy Your messages are placed directly into the deputy’s mailbox. A copy is kept, however, in your mailbox. 8 Select special functions in main menu: Push 8.
Page 230 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Change referral extension The caller can dial the referral extension if call forwarding is enabled. 8 Select special functions in main menu: Push 8. 3 Change referral extension: Push 3.
Page 231 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Define and change the password 8 Select special functions in main menu: Push 8. 4 To define or change the password: Push 4. # Delete password (may be limited to users with special privileges): Push the pound key.
Page 232 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Configure "User outcall" notification / SMS notification Please note that a special privilege may be required for external call numbers. The notification feature is only authorized if the user has been assigned this privilege. Please note also that the entered start and end time (validity period) applies to all working days of the week.
Page 233 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only * Enter the end time for the notification (validity period): Enter the end time for the notification and push the star key to conclude the entry. The input format for the definition of the end time allows the fol-...
Page 234: Disable Call Forwarding
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Enable or disable call forwarding 8 Select special functions in main menu: Push 8. 8 Enable or disable call forwarding: Push 0 and then push 8.
Page 235 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only The system provides up to nine generic greetings for you to select from. These generic greetings are created by the system administrator. Setting different greetings: ●...
Page 236 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 1 Configure answering machine function (permit users to leave a message): Push 1. 3 Start/stop listening to set greeting: Push 3. * Quit function and continue in menu: Push the star key.
Page 237 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only 7 Select or re-record a personal greeting: Push 7. Select a personal greeting: Enter the code number for the required personal greeting (1 to 9) and push the star key to conclude the entry.
Page 238: Dialing An External Mailbox
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 3.3.3 Dialing an External Mailbox (Guest Access, Universal Access, "External Mailbox" code) You can dial the mailbox of another user directly, regardless of whether the user is currently contactable.
Page 239 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only * Leave language of user prompts unchanged: Push the star key. Enter the code number for the required language: Enter the code number for the required language.
Page 240: Call Forwarding (Cf, Forward Access)
3.3.4 Call Forwarding (CF, Forward Access) You can set your telephone to re-direct calls to your mailbox. To do this, use the feature call forwarding (a distinction is made in Hicom 300 between variable and fixed call forwarding). The way in which you set up the call forwarding (CF) feature depends on the telephone system and type of telephone that you are using.
Page 241: A Quick Reference Guide To The Menus And Key Sequences
Mailbox Processing on the Telephone and the Voice Mail Service For internal use only 3.3.5 A Quick Reference Guide to the Menus and Key Sequences The following lists contain the key sequences that must be pushed to use mailbox functions.
Page 242 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 0 4 2 Jump to previous message type 0 4 3 Jump to next message group Reverse playback order again 0 6 2 Jump to next message type...
Page 243 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Send new message Open "Record and Send New Messages" menu Enter the distribution list or recipient Confirm entry Delete entry Terminate selection and confirm Delete selection...
Page 244 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Record a reply Open reply menu Start/stop recording Select special send options Request a read receipt Mark message as "Private" Mark message as "Urgent" Deliver message later...
Page 245 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Cancel the entire process and return to the main menu Start/stop comment recording Select special send options Request a read receipt Mark message as "Private" Mark message as "Urgent"...
Page 246: Recording And Sending New Messages
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Connection with a recipient of your choice Open "Set up Phone Connection" menu Enter call number Confirm entry (connection is set up) Delete entry Cancel the entire process and return to the main menu...
Page 247 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Terminate selection and confirm Delete selection Cancel the entire process and return to the main menu Start/stop recording Select special send options Request a read receipt Mark message as "Private"...
Page 248 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Terminate selection and confirm Cancel the entire process and return to the main menu Start/stop recording Start/stop playback Rewind the message by 10 seconds Rewind to the start of the message...
Page 249 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Next message Jump to start of message Status query (playback of message header) Delete message Distribute messages Status query (playback of message header) Record and send a dictation Key sequence Function Open "Dictations"...
Page 250 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Edit distribution list Select type of distribution list to be used for distributing messages Open "Distribution lists" menu Select private distribution lists Select public distribution lists...
Page 251 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Reverse playback direction again (first distribution list first) Cancel the entire process and return to the main menu Play back selected distribution list Play back user Repeatedly pushing the star key plays back all of the users in the selected distribution list in succession.
Page 252: Setting Up A Telephone Connection From The Main Menu
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Cancel the entire process and return to the main menu Delete entire distribution lists Select private distribution lists Select public distribution lists Scroll available distribution lists...
Page 253: Special Functions
Mailbox Processing on the Telephone and the Voice Mail Service For internal use only 3.3.6.1 Special Functions You can select the following functions in the Special Functions submenu Key sequence Function Open "Special Functions" menu Change user prompt language Change mailbox deputy...
Page 254 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Change referral extension Open "Special Functions" menu Change referral extension Specify the call number of the referral extension Enter the call number Confirm entry Delete entry...
Page 255 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Enter the start time: Select start time entry Enter the start time hhmm for the notification (entry format: hours, minutes) Confirm entry Delete entry Cancel the entire process and return to the main menu...
Page 256 Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS Enable or disable call forwarding Open "Special Functions" menu Enable or disable call forwarding Enter forwarding number and enable call forwarding Enter forwarding number Confirm entry...
Page 257 Mailbox Processing on the Telephone and the Voice Mail Service For internal use only Select a personal greeting Select generic / personal greeting: Select a generic or a personal greeting Leave function as is and continue in menu Delete info service number and continue in menu Record personal greetings Open "Special Functions"...
Page 258: Dialing An External Mailbox (Guest Access, Universal Access)
Mailbox Processing on the Telephone and the Voice Mail Service Operating your Mailbox using VMS 3.3.6.2 Dialing an External Mailbox (Guest Access, Universal Access): Enter the service access number for the guest access or universal access option Enter the extension number of the relevant user...
Page 259: Fax Mail Service
You can send and receive fax messages on your workstation using the default e-mail client. ● An incoming fax is displayed as an attached graphics file (TIF or JPEG file) in an e-mail. You can retrieve and output fax messages on the telephone. Fax messages can be output ● using...
Page 260: Fax Logo
Fax Mail Service Overview 4.1.4 Fax Logo Your system administrator can provide you with various templates that appear on every page of a fax message. Like the cover page, different variable components can be added to the tem- plate. You can use the Client Assistant (see Section 2.9.12, “Fax Forms”) to define the template that is to be used in your faxes.
Page 261: Sending Fax Messages
Sending Fax Messages To send fax messages, proceed in exactly the same way as for sending an e-mail. The recipient address selected must be an STMP address in Xpressions that Xpressions can interpret as a fax address and can therefore trigger the fax send action. Please remember that not all file for- mats can be used to create a fax.
Page 262 Fax Mail Service Sending Fax Messages A window for creating a new message opens. The selected file is automatically inserted as an attachment. You must now enter the fax recipient in the form of an e-mail address: In the To: address field enter the fax recipient’s address. Please observe the following rules when entering the address: –...
Page 263: Sending A Fax At Favorable Rates
A fax cover page and/or fax logo set for your mailbox will only be sent with the fax if the e-mail address you are using in the selected mail program corresponds to your Xpressions Internet address. 4.2.2 Sending a Fax at Favorable Rates All e-mail clients that allow the priority of send jobs to be set also allow fax jobs with a preset time delay to be created, which in turn reduces charges incurred.
Page 264 Fax Mail Service Sending Fax Messages A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual...
Page 265: Short Message Service (Sms) For Gsm
Short Message Service (SMS) for GSM The SMS for GSM module must be installed on the Xpressions server to allow the functions described below to be used. Please consult your system administrator if you have any queries. Overview The short message service (SMS) for GSM (global system for mobile communications) enables you to use a standard mail program to send short messages to GSM network users, i.e.
Page 266: Sending Short Messages To Gsm Users
Short Message Service (SMS) for GSM Sending Short Messages to GSM Users The network operators normally save SMS messages for up 48 hours if the mobile phone ● user cannot be reached. Notes: > There is no guarantee that an SMS message will reach the recipient. The service centers may send a positive confirmation signal, even if the recipient number does not exist.
Page 267 Please observe the following rules when entering the address: – Enter the prefix SMS/ at the beginning of the address– Now enter the telephone number of the mobile phone user in the full international format. In the example above, +43 stands for Austria, 664 is the area code for the A1 network and 7654321 is the user’s number.
Page 268 Short Message Service (SMS) for GSM Sending Short Messages to GSM Users the message is sent. If you use an auto signature on e-mails, note that the signature be- longs with the message text. You are recommended to delete auto signatures from SMS messages.
Page 269: Tips For Everyday Use
Hello Martin, Stephen here. Please call me at the following number: 089722123456 A number is automatically selected when you scroll a message in the Siemens S4, S6 and S10 mobile phones. This number can be dialed directly when you push the talk key.
Page 270 Short Message Service (SMS) for GSM Tips for Everyday Use A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual...
Page 271: Abbreviations
For internal use only Abbreviations This list contains all of the abbreviations used in this manual. Abbreviation Definition Bitmap Grafikformat von Microsoft 1 Grafikformat für Fax von Microsoft 1 Global System for Mobile communication, Global einheitliches Funktelefon- netz 1 IMAP, IMAP4 Internet Message Access Protocol, aktuelles Internet Mail Protokoll 1 Internet Protokoll 4 JPG, JPEG...
Page 272: Abbreviations
Abbreviations mehrseitiges komprimiertes TIFF Fax-Format 2 TIF, TIFF Tagged Image File Format, Standard Fax Grafikformat 1 Text To Speech, Text nach Sprache Konvertierung 1 Uniform Resource Locator, eindeutige Web-Adresse 4, 5 Wave audio file format 6 For internal use only A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, User Manual...
Page 273: A31003-S2330-B690-2-7619, January 2003 Hipath Xpressions V3.0, Operating Manual
Configuring a referral extension 2-121 Configuring distribution lists 2-131 Connecting 3-32 Conversion 1-1 Data for PC access 1-4 for telephone access 1-3 of telephone system 1-3 Data formats 1-1 DCX 1-1, 4-2 Default edit options 3-76 Default fax device 2-142, 3-3...
Page 274 3-78 Dialing your own mailbox 3-7, 3-43 Direct access 1-3, 1-4, 3-7, 3-8, 3-43, 3-44 Display suppression 3-1 Distribution lists 3-62 use on the telephone 3-2, 3-4 Domain address 1-4 E-mail 1-2 E-mail address 1-4 Explanation of symbols 3-2 Fax addressing 4-4...
Page 275: A31003-S2330-B690-2-7619, January 2003 Hipath Xpressions V3.0, Operating Manual
A31003-S2330-B690-2-7619, January 2003 HiPath Xpressions V3.0, Operating Manual fax message 4-3 for Exchange integration 2-22 for guest access 3-33, 3-78 on the telephone 3-18, 3-56, 3-60, 3-62, 3-67 short message 5-3 with Netscape Messenger 2-6 with Outlook Express 2-14 Sending SMS 5-3...
Page 276 Index Transferring 3-32 Unified Messaging 1-1 Universal access 1-3, 1-4, 3-7, 3-33, 3-43, 3- User name 1-4 User outcall 3-43 User Prompts 3-5 User prompts 3-25, 3-30, 3-78 User-specific data 1-3 Using your own mailbox 3-8, 3-44 Vanity number 2-120 Voice mail VMS 3-80 Voicemail 1-2, 3-1 WebClient...
Page 278 Issued by Information and Communication Networks Hofmannstraße 51, D-81359 München Siemens Aktiengesellschaft  Siemens AG 2003. All rights reserved. Subject to availability. Right of modification reserved. Reference No.: A31003-S2330-B690-2-7619 Printed in the Federal Republic of Germany.

This manual is also suitable for:

Hipath xpressions

Siemens HiPath Xpressions Unified Messaging User Manual

1 Unified Messaging with Hipath Xpressions

2 Mailbox Processing on the PC and the E-Mail Service

3 Mailbox Processing on the Telephone and the Voice Mail Service Voicemail

4 Fax Mail Service

5 Short Message Service (SMS) for GSM

Abbreviations

Index

Quick Links

Related Manuals for Siemens HiPath Xpressions Unified Messaging

Summary of Contents for Siemens HiPath Xpressions Unified Messaging