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Service Bulletin
Make sure the
Is the treadmill
treadmill is turned
on?
on.
Cycle the power to the
treadmill off, then turn
back on. After 20
seconds the screen
should turn on.
The screen is
Did the screen
Yes
operational.
turn on?
Replace the screen and
return failed screen to
No
Star Trac.
The screen is good. Multiple
checks will need to be made to
determine the root cause. Follow
the procedures outlined in
"Checking the Power Supply and
Power Cables"
Checking the
Power Supply and
Power Cables
(637-1381)
The screen is
operational.
PVS Screen Won't Power Up (Treadmills)
Verify that the
treadmill plugged
into the wall and
No
the power switch is
set to the 'on'
position?
Press the power
button on the
No
entertainment
console.
Yes
Using an External
Did the screen
Power Supply for
turn on?
PVS Screens
(637-1400)
Yes
Replace the screen and
return failed screen to
Star Trac.
Plug the treadmill
into the wall outlet
Unit plugged in and
No
and turn the power
power switch on?
switch to the 'on'
Yes
Yes
The next step will
Did the screen
require the use
No
turn on?
and external
power supply.
Is external
Yes
power supply
available?
Did the screen
No
turn on?
Yes
The screen is
operational.
position.
Does the
treadmill turn
on?
No
The issue is with the
treadmill and not the
PVS. Troubleshoot the
treadmill.
Without an external
power supply, multiple
checks will need to be
made. Follow
No
procedures in
"Checking the Power
Supply and Power
Cables".
Checking the
Power Supply and
Power Cables
(637-1381)
Page 3
637-1401 Rev. B
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