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Service Bulletin
This document details troubleshooting specific to PVS. For general trouble-
shooting on consoles see the
bleshooting
Guide.
Use the troubleshooting flowcharts on the next two pages to resolve issues. For the links indicated
in the flowchart you can find the appropriate locations by clicking below:
•
Poor Screen Connection with Poor Picture Quality
•
Determining the Screen Type
•
Bypassing the Coax in the Unit
•
Use a Known Good Coax Cable
•
Use an External Power Supply for PVS Screens
•
Checking the Power Supply & Cables
Openhub Service Manual
PVS Troubleshooting Guide
Applies to: All PVS Screens
or the
TV Signal Trou-
Latest Rev.
Page 1
637-1401 Rev. B
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Related Manuals for Star Trac PVS
Summary of Contents for Star Trac PVS
- Page 1 Service Bulletin PVS Troubleshooting Guide Applies to: All PVS Screens This document details troubleshooting specific to PVS. For general trouble- Latest Rev. shooting on consoles see the Openhub Service Manual or the TV Signal Trou- bleshooting Guide. Use the troubleshooting flowcharts on the next two pages to resolve issues. For the links indicated in the flowchart you can find the appropriate locations by clicking below: •...
- Page 2 Service Bulletin Poor Picture Quality on a PVS Screen Tune other screens to Is there more than the same channel to Issue is with the More than 1 All have same one machine with see if they have the feed** and not the...
- Page 3 Service Bulletin PVS Screen Won’t Power Up (Treadmills) Verify that the Plug the treadmill treadmill plugged Make sure the into the wall outlet Is the treadmill into the wall and Unit plugged in and treadmill is turned and turn the power...
- Page 4 Service Bulletin Determining the PVS Screen Type There are times that it is important to know the type of PVS screen in order to properly troubleshoot an issue. There are two types. UTI screens will have the label on the upper right corner of the screen (Fig. 1 and 2).
- Page 5 Use an External Power Supply Use a separate 12 volt DC power supply (Fig. 5). The power supply from the E Series bikes, or TBT’s that have PVS will work as well. Fig. 5 Remove the back housing of the screen (Fig. 6) and disconnect the input AC power (Fig. 7).
- Page 6 Fig. 9 Updating the PVS Software/Poor Picture Quality Star Trac has received some reports where the Personal Viewing Screen (PVS) color changes to one tone and the picture quality becomes poor. To resolve this issue, update the PVS software. Tools Required: •...
- Page 7 Service Bulletin Enter the factory mode by quickly pressing the code ‘2580’ . If the screen does not go into the factory mode, try again. Once in the factory mode, a small menu will be displayed in the up- per left hand corner of the screen (Fig. 11) Fig.
- Page 8 Service Bulletin Extract the file named ‘fw.spi’ to the root directory of the thumb drive. Note: DO NOT rename the file. Update the Firmware on the Screen Remove plastic housing from the back of the screen (Fig. 14) and locate the USB port on the screen (Fig. 15). Fig.
- Page 9 Fig. 18 Once the screen restarts, it will be need to be setup and channel scanned. Bypassing A Product’s PVS Coax Cable When troubleshooting a PVS issue such as: • Poor Picture Quality • Some channels missing after channel scan •...
- Page 10 Service Bulletin Disconnect the coax cable going into the screen (Fig. 20). Fig. 20 Disconnect the coax cable going into the bottom of the treadmill (Fig. 21). Fig. 21 Connect the coax cable from the wall directly into the back of the screen (Fig. 22). Fig.