Alcatel-Lucent 8039s User Manual page 4

Digital Phone
Sharing
5.1 Receiving supervised call ringing
5.2 Answering the general bell
5.3 Manager/Assistant filtering
5.4 Call pick-up
5.5 Answering briefly in place of the operator
5.6 Hunting groups
5.7 Calling an internal contact on his/her pager
5.8 Answering a call on your pager
5.9 Calling a contact on his/her loudspeaker
5.10 Send a voice message copy
5.11 Sending a recorded message to a number or a distribution list
5.12 Broadcasting a message on the loudspeakers of a station group
Keep in touch
6.1 Selecting calls to be forwarded
6.2 Forwarding calls to another number (immediate forward)
6.3 Personal assistant: reaching you with one number only
6.4 Activate/disable the personal assistant
6.5 Forwarding your calls from the receiving terminal ('Follow me')
6.6 Diverting all group calls
6.7 Cancelling all forwards
6.8 Cancelling a specific forward
6.9 Forwarding calls when your line is busy (forward if busy)
6.10 Do not disturb
6.11 Leaving a text message for internal callers
6.12 Consulting text messages
6.13 Message notification
6.14 Forwarding calls to your pager
Programming your telephone
7.1 Initializing your voice mailbox
7.2 Customizing your voice greeting
7.3 Modifying your personal code
7.4 Adjusting the audio functions
7.5 Adjusting the contrast of the display
7.6 Selecting the welcome page
7.7 Selecting language
7.8 Programming direct call keys (Perso page, Add-on module)
7.9 Modifying direct call keys
7.10 Deleting direct call keys
7.11 Programming an appointment reminder
7.12 Install a jack accessory (headset, hands-free, loudspeaker)
7.13 Activating/Deactivating 'Forced headset' mode
7.14 Contacting your administrator (Technical support)
ACD: Agent set/ Supervisor station
8.1 Agent set
8.2 Open an agent session (login) - Agent set
8.3 ACD application welcome screen - Agent set
8.4 The four operating statuses of the agent set
8.5 Changing the operating status of the set - Agent set
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