Automatic Data Collection; Maintenance Assistant; Before You Begin - Xerox B1022 User Manual

A A u u t t o o m m a a t t i i c c D D a a t t a a C C o o l l l l e e c c t t i i o o n n
The printer collects data automatically and transmits it to a secure off-site location. Xerox, or a
designated service provider, uses the data to support and service the printer, or for billing, supplies
replenishment, or product improvement. The transmitted data can include product registration, meter
readings, supplies levels, printer configuration and settings, software version, and problem or fault-
code data. Xerox cannot read, view, or download the content of your documents that reside on or
pass through your printer or any of your information-management systems.
To turn off automatic data collection:
1. At your computer, open a Web browser.
2. In the address field, type the IP address of the printer.
3. Press Enter or Return.
4. On the Xerox ® CentreWare
services, select the link.
5. The SMart eSolutions Setup page opens in Xerox
SMart eSolutions, select Not Enrolled→Apply.
Note: System administrator credentials are required to disable SMart eSolutions. If you do
not have administrator credentials, contact your workplace administrator for the printer.
M M a a i i n n t t e e n n a a n n c c e e A A s s s s i i s s t t a a n n t t
Your printer includes a built-in diagnostic capability that allows you to send diagnostic information to
Xerox. Maintenance Assistant is a remote diagnostic tool that offers a fast way to resolve potential
issues, receive assistance, and automate the troubleshooting or repair processes.
E E n n a a b b l l i i n n g g M M a a i i n n t t e e n n a a n n c c e e A A s s s s i i s s t t a a n n t t

Before you begin:

If your network uses a proxy server, to ensure that the printer can connect to the Internet, configure
the printer Proxy Server settings.
1. At your computer, open a Web browser.
2. In the address field, type the IP address of the printer.
3. Press Enter or Return.
4. From the Xerox ® CentreWare
eSolutions.
5. From Smart eSolutions, click Maintenance Assistant.
6. To send status information to Xerox, click Start an Online Troubleshooting Session at
xerox.com.
7. After Xerox ® CentreWare
www.xerox.com, then starts your online troubleshooting session.
® Internet Services Welcome page, in the note about automated
® Internet Services for your Xerox device, click Status→SMart
® Internet Services sends the printer data, your browser redirects to
CentreWare Internet Services. To disable
® ®
Xerox ® B1022 Multifunction Printer
Getting Started
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User Guide