Troubleshooting; Overview; Error And Information Messages - Alcatel-Lucent IP Touch 4008 Installation Manual

4. Troubleshooting

Overview

4.1.
This module describes:
– The error and information messages that appear during the starting phase on the phone
– The Ethernet link table.
– The system logs through network (Net Log).

Error and information messages

4.2.
The table below lists the error and information messages. It has the following format:
Short text = text displayed on the screen, in case of real error or for information.
Description = status/error description
Short text
END
STARTED
SUCCESS
FAIL
RETRYING
NO MAC ADDRESS
DHCP NOT RESPONDING
BAD IP ADDRESS
BAD ROUTER ADDRESS
ROUTER PING FAILED
BAD TFTP ADDRESS
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Table 2: Starting phase information and error messages
Description
Starting phase is terminated (successful or
unsuccessful)
Step started
Step successful
Step failed
Retrying step
No Ethernet MAC address stored in flash
Server is not responding
IP address is incorrect
Router address is incorrect
Router not responding to ping
TFTP server address is incorrect
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