Call Transfer - Polycom VVX 501 Long Format Manual

OR

Dial the voicemail portal telephone number

Enter your extension

Enter your passcode and press Pound (#)
TO CHECK A GENERAL VOICEMAIL BOX

Tap the Envelope icon (top left)

Press Star (*)

Dial the general voicemail box extension, then the passcode followed by Pound (#)
Note: To clear the Message Waiting indicator

While the phone is idle, dial *99

Press the Speakerphone button

Listen for "Voice Message Waiting Indicator has been cleared"

The call will automatically disconnect

Call Transfer

Call Transfer is used to move an active call to another phone or into voicemail. There are
three types of Call Transfer:

Consulted/Regular Transfer

Blind Transfer

Direct Transfer to Voicemail
You decide which one is best for the business scenario at hand. The default transfer type is
consulted.
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