Polycom VVX 501 Long Format Manual page 10

CONSULTED TRANSFER
This will allow you to let the person receiving the call know who is on the line before
completing the transfer. YOUR Caller ID information will be presented to the receiving party.

While on a call, tap the Transfer softkey

Dial extension (or phone number) you want to send the held call to

Remain on the line until the person answers

Announce the name of the person who would like to be transferred

If accepted, tap the Transfer softkey to complete transfer

You may hang up the handset at this time

If the call is not accepted, tap the Cancel softkey to talk to the caller and ask if they
wish to be transferred directly into voicemail
BLIND TRANSFER
This will allow you to send a call directly without any introduction. If unanswered, the call will
go into voicemail (or forward if that is programmed). This transfer will pass through the Caller
ID information of the caller (NOT yours).

While on a call, press and hold the Transfer softkey

Tap Blind to check the box

Dial the extension

Press Pound (#) to send the digits immediately

You may now hang up the handset
DIRECT TRANSFER TO VOICE MAIL
If a coworker is out of the office or does not want to be interrupted, you may send a call
directly into voicemail. The receiving extension will not ring and will not show a missed call. If
the caller leaves a message, the message will be delivered in the usual way.

While on a call, tap the Transfer softkey

Dial *55

Dial the extension number

Press Pound (#)

You may now hang up the handset
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