Troubleshooting For Home Theater Speakers; Customer Support - Sonos User Manual

SONOS USER GUIDE
Makes TV dialog easier to hear.
Tap on the Now Playing screen to turn on or off.
Night Sound
Enhances quiet sounds and reduces the intensity of loud sounds. Turn on to reduce the volume while still
experiencing proper balance and range.
Tap on the Now Playing screen to turn on or off.
Program your remote control
During setup, you'll program your remote control. You can program a different remote control any time.
Open the app and tap
1.
Note: You can also use the Sonos app for Mac or PC to program your remote.
Choose the room.
2.
Tap Remote > Remote control setup.
3.
If you have a home theater speaker, you can set it to ignore commands from your remote control by tapping
Remote > Use IR.
Note: Some TVs show unnecessary messages when you adjust the volume. You may be able to turn these
off. See Turn off volume control

Troubleshooting for home theater speakers

Warning: Don't open the product as there is a risk of electric shock. Under no circumstances should the
product be repaired by anyone other than an authorized Sonos repair center, as this will invalidate
the warranty. Please contact Sonos Customer Support for more information.

Customer Support

• Visit our website at
• Email us at support@sonos.com
Speaker not detected during setup
• Make sure your system is updated to the current software.
• Insert the power cord fully into the home theater speaker and your power source.
• Move speaker closer to your router.
Can't turn off TV's speakers
If you're using the optical adapter, during setup you'll turn off your TV's speakers. Refer to your TV owner's
guide for more information.
If you can't turn them off,
> Settings > Room Settings.
messages.
www.sonos.com/support