Troubleshooting Tips - Cisco ASR 9000 Series Configuration Manual

Troubleshooting Tips

Command or Action
Step 11
Reload all nodes in the system (cold restart).
Example:
RP/0/RSP0/CPU0:router# cfs check
RP/0/RSP0/CPU0:router# admin
RP/0/RSP0/CPU0:router(admin)# reload
location all
Step 12 show platform
Example:
RP/0/RSP0/CPU0:router# show platform
Troubleshooting Tips
This section provides the troubleshooting tips for the upgrade procedure:
• If any node cannot be upgraded successfully, if you do not receive a message indicating a successful
• If you are upgrading ROMMON B and the version does not change to the expected version after the
• If both ROMMAN B and ROMMON A are damaged due to an unexpected node reset or a power
• If a lower version of the ROM Monitor is detected based on the version check performed during system
Cisco ASR 9000 Series Aggregation Services Router ROM Monitor Configuration Guide, Release 5.1.x
68
upgrade, or if you see error messages similar to the following message, try reformatting the bootflash
(format bootflash: [location all | node-id]) and then repeat this upgrade procedure:
LC/0/3/CPU0:rommon_burner[65635]: %ROMMON_BURNER-3-FILE_OP_ERR : Opening ROMMON flash
partition failed: No such file or directory in function main at line 952
upgrade, the upgrade might have failed. When the router cannot load ROMMON B, it loads ROMMON
A.
If ROMMON A is used for any card in the router, following SYSLOG message is displayed during
system boot up:
LC/0/5/CPU0:Nov 5 12:29:12.311 : rommon_fpd_agent[202]: rommon instance 0 has image
A programmed. Upgrade the possibly corrupt image B using "upgrade hw-module fpd" CLI
in admin mode.
interruption during the upgrade, the affected route processors must be returned to Cisco for repair.
boot, following error message is displayed:
RP/0/RSP1/CPU0:Nov 19 07:19:02.628 : rommon_fpd_agent[308]:
%PLATFORM-UPGRADE_FPD-4-DOWN_REV : lc rommon instance 0 is down-rev (V0.63), upgrade
to (V0.64). Use the "upgrade hw-module fpd" CLI in admin mode.
Upgrading and Downgrading ROM Monitor Firmware
Purpose
Reloads all nodes, including the RSP. Use these commands if you are
upgrading a router with a single RSP, or wish to perform a cold restart
of all nodes. The new ROM Monitor firmware is not active on a node
until the card is reloaded.
Reloading the primary RSP interrupts all service.
(Optional) Use thecfs check command to ensure the sanity of the
configuration file system for the default-SDR.
Enters administration EXEC mode.
Use the reload location all command in administration EXEC mode to
reload all nodes in the system.
Verifies that the ROM monitor image on the card has been successfully
upgraded by displaying the status of all cards in the system.
OL-30420-01