Hapter; Guidelines Device Display Does Not Show Correct/Readable Info - VeriFone e280 Installation Manual

Troubleshooting Guidelines
NOTE
CAUTION
Device Does Not
Start
Device Display
Does Not Show
Correct/
Readable Info
The troubleshooting guidelines provided in the following section are included to
help you install and configure your e280 successfully. Typical examples of
malfunction you may encounter while operating your e280 and steps you can take
to resolve them are listed in this chapter.
If the problem persists even after performing the outlined guidelines or if the
problem is not described below, contact your local Verifone representative for
assistance.
The e280 comes equipped with tamper-evident labels. The e280 unit contains no
user serviceable parts. Do not, under any circumstance, attempt to disassemble
the device. Perform only those adjustments or repairs specified in this guide. For
all other services, contact your local Verifone service provider. Service conducted
by parties other than authorized Verifone representatives may void any warranty.
Before troubleshooting, ensure that the power supply being used to power the
device matches the requirements specified at the bottom of the device. (See
Specifications, for detailed power supply specifications.) Obtain the appropriately
rated power supply before continuing with troubleshooting.
•
Ensure that the battery charge state is not below the critically low level.
•
Recharge the battery.
•
Connect the e280 into a known-good power supply (if available) to see if this
clears the problem.
•
If the problem persists, contact your local Verifone representative for
assistance.
C

HAPTER

280 I G
E NSTALLATION UIDE
6
27