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Related Manuals for VeriFone E235
Summary of Contents for VeriFone E235
- Page 1 E235 Installation Guide Verifone Part Number DOC194-003-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Unit Power Requirement ......... . 21 E235 I... - Page 4 Caution and E235 Caution and Warning Messages ....... . 31...
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Page 5: Preface
REFACE This guide is your primary source of information for setting up the E235. Audience This guide is useful for anyone installing an E235 device. Organization This guide is organized as follows: Chapter Device Overview. Provides an overview of the E235. -
Page 6: Conventions And Acronyms
Europay MasterCard and VISA Liquid Crystal Display Near Field Communication Merchandise Return Authorization MSAM Micromodule-Size Security Access Module Payment Card Industry PIN Entry Device Personal Identification Number Subscriber Identity Module Universal Serial Bus Verifone Part Number 235 I NSTALLATION UIDE... -
Page 7: Device Overview
Device Overview This chapter provides a brief description of the E235 device. The E235 device is a standalone, mobile wireless handheld payment device, making it easy to process contact and contactless transaction anywhere. It provides mobile payment capabilities via 4G connectivity. It is also a powerful 4G/ Bluetooth/Wi-Fi dual band solution –... -
Page 8: Features And Benefits
EVICE VERVIEW Features and Benefits Features and The E235 provides the right combination of features and functions including a Benefits triple-track magnetic-stripe card reader, smart card reader, integrated PIN pad and contactless/NFC support. Triple Radio • The dynamic combination of Bluetooth chip, Wi-Fi and powerful 3G radio... -
Page 9: Contactless Capability
• BT, Wi-Fi • Wi-Fi dual band supports: • 802.11 a/b/g/n/ac connectivity 2.4GHz and 5GHz • • Auto-band selection 4G (wireless communication) • GPRS/GSM Class 10 • UMTS/HSPA DL 7.2Mbps, UL 5.7Mbps • Host interface USB E235 I NSTALLATION UIDE... - Page 10 EVICE VERVIEW Features and Benefits THIS PAGE IS INTENTIONALLY LEFT BL ANK E235 I NSTALLATION UIDE...
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Page 11: Device Setup
Select a location convenient for both merchant and the cardholder. • Select a flat support surface, such as a countertop or table, or mount it on a mounting stand supplied by Verifone. • Select a location near a power outlet, POS, ECR, or computer connected to the terminal. -
Page 12: Personal Security Considerations
Inside the Open the shipping carton and carefully inspect its contents for possible tampering Shipping Carton or shipping damage. The e235 is a secure product and any tampering may cause the device to cease to function properly. Unpacking the To unpack the shipping carton: Shipping Carton Remove and inspect the contents of the shipping carton. - Page 13 If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. Save the shipping carton and packing material for future repacking or moving the device. NOTE Charge the e235 device for eight hours before initial use. 235 I NSTALLATION UIDE...
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Page 14: Device Features
MAGNETIC STRIPE READER LCD DISPLAY KEYPAD SMART CARD READER Figure 2 e235 Device Features (Front Panel) • A colored capacitive-touch LCD Display • Two types of keys: Telephone style keypad (keypads may vary in style). Three color-coded function keys below the keypad (from top to bottom: CANCEL, CLEAR, ENTER). -
Page 15: Removing The Battery Cover
Slide the battery cover, away from the magnetic card reader. Figure 3 Removing the Battery Cover Installing micro The e235 device supports the installation of two GSM SIMs (Subscriber Identity SIM and/or SAM Module) and/or SAM (Security Access Module). Use the following procedures to Cards install a SIM and/or SAM card. -
Page 16: Initial Battery Charging
Figure 4 Inserting the SIM Initial Battery After unpacking your e235 device, connect the power pack to the unit for eight Charging hours or until fully charged. The battery has a safety circuit to protect the Li-ion cells from overcharging and over-discharging. -
Page 17: Using The Battery
To manually shut down, hold the red key down for about 4 seconds until the device screen stays blank. NOTE The e235 device will only operate when the battery is installed unless connected to AC power, for example, in a stand. Using the... -
Page 18: Battery Life
A battery subjected to an extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas. Battery Life Charging and discharging the e235 battery hundreds of times will wear out the battery. Significantly reduced operating times indicate the need for battery replacement (see Accessories and Documentation for ordering information). - Page 19 Plug the wall-mount charger to an external power source and connect it to the to a Power Source e235 to charge the device. You can also connect the e235 to a computer to or a Host Computer synchronize data and/or charge the device.
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Page 20: Connecting To A Computer
EVICE ETUP Connecting to a Computer Insert the Micro-USB cable into the port located on the side of the e235. Figure 5 Connecting the e235 to a Wall-mount Charger Connecting to a Connect the e235 device to a PC or laptop to download applications. - Page 21 EVICE ETUP Using the Smart Card Reader Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction. Figure 6 Inserting a Smart Card 235 I NSTALLATION UIDE...
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Page 22: Using The Magnetic Card Reader
Using Magnetic Stripe Card Swipe the card through the magnetic card reader. Using the CTLS The e235 supports contactless credit or debit card transactions. To perform a Reader contactless transaction, gently tap the card or hold the card against the surface of the contactless antenna, located above the keypad and LCD. - Page 23 EVICE ETUP Using Accessories • Bulk Charger (VPN TBD) Accessories and Documentation for ordering information. 235 I NSTALLATION UIDE...
- Page 24 EVICE ETUP Using Accessories THIS PAGE IS INTENTIONALLY LEFT BL ANK 235 I NSTALLATION UIDE...
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Page 25: Specifications
Unit Power • Input power rating: 5V DC, 1A Requirement Charging via USB-C to computer system or Verifone-certified power adapter Temperature • Operating Environment: -20°C to +45°C (-4°F to 113°F) • Non-Operating Environment: -40°C to +60°C (- 40°F to 140°F) •... -
Page 26: Sd Memory
PECIFICATIONS SD Memory SD Memory • NAND Flash: 2G bit (optional 4G bit) with 8-bit bus width • LPDDR2 SDRAM memory: 1G bit with 32-bit bus width 235 I NSTALLATION UIDE... -
Page 27: Hapter
HAPTER Maintenance and Cleaning The e235 device has no user-maintainable parts. It can, however, be cleaned. Your terminal is a product of superior design and craftsmanship and should be treated with care. The following suggestions will help you protect your warranty coverage. -
Page 28: Surface Cleaning
Do not attempt to clean the Smart Card Reader (SCR). Doing so may void any warranty. For smart card reader service, contact your Verifone distributor or service provider. If you find foreign objects in the SCR, send your terminal to a Verifone authorized CAUTION repair center. -
Page 29: Hapter
Address the Subject box to “Verifone MRA Dept.” • Reference the model and part number in the Note box. NOTE One MRA number must be issued for each e235 you return to Verifone, even if you are returning several of the same models. 235 I NSTALLATION... -
Page 30: Accessories And Documentation
• Assigned MRA number(s). • Verifone serial number assigned to the e235 you are returning for service or repair (device serial numbers are located at the back of the unit.) • Shipping documentation, such as air bill numbers used to trace the shipment. -
Page 31: Troubleshooting Guidelines
Device Display • Replace or recharge the battery. Does Not Show • Connect the e235 into a known-good power supply (if available) to see if this Correct/ clears the problem. Readable Info • If the problem persists, contact your local Verifone representative for assistance. -
Page 32: Battery Does Not Charge
The e235 battery must initially receive a full charge to ensure proper operation. Charge • Allow the e235 device to remain connected to the power pack or Qi charger NOTE for eight hours to ensure the battery receives a full charge. -
Page 33: Transactions Fail To Process
Perform a test transaction using one or more different magnetic stripe cards to ensure the problem is not a defective card. • Ensure that you are swiping cards properly. With the e235 card reader, the black magnetic stripe on the card should face down and outward, away from the keypad (see Figure •... - Page 34 ROUBLESHOOTING UIDELINES Transactions Fail to Process THIS PAGE IS INTENTIONALLY LEFT BL ANK 285 I NSTALLATION UIDE...
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Page 35: A P P En Di
If a label or component endommagé, avertissez appears damaged, immediately immédiatement la compagnie de notify the shipping company and navigation et votre représentant ou du your Verifone representative or prestataire de services Verifone. service provider. Caution Setup page 15 Observe standard precautions Respecter les précautions standard... - Page 36 Maintenance Avoid touching the contacts of the Évitez de toucher les contacts de la E235 battery. Finger oils tarnish batterie E235. Les huiles de doigt Cleaning contacts, causing bad connections. ternissent les contacts, provoquant de When operating on battery power mauvaises connexions.
- Page 37 Verifone, Inc. 1-800-Verifone www.verifone.com E235 Installation Guide Verifone Part Number DOC194-003-EN-A, Revision A...