Factory Default - Chamberlain MYQ-G0301 Manual

Troubleshooting
When I attempt to add my serial number to my account, I get the error That device is on another user's account. Unable
to add (310), how do I resolve this issue?
This error means that the MyQ Smart Garage Hub has been added to another MyQ account. To resolve this issue, you
need to perform a factory default on the MyQ Smart Garage Hub (see below).

Factory Default

Setting the MyQ Smart Garage Hub back to factory default erases the Wi-Fi settings, erases door sensors, and removes
the MyQ Smart Garage Hub from the MyQ account.
1. Press and hold the Settings button
2. Press and hold Settings button
to factory default.
until the blue LED blinks (about 10 seconds) then release.
again until the MyQ Smart Garage Hub beeps. The MyQ Smart Garage Hub is set
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Settings Button