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Chamberlain myQ User Manual

Internet gateway
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LIFTMASTER
Featuring MyQ™ Technology
This User's Guide will help you get the most from your LiftMaster
when using an internet enabled mobile phone or computer to monitor and control your
garage door opener, gate operator, light controls or other MyQ™ enabled products.
Tips
What do the lights on the LiftMaster
• The GREEN LED light must be on continuously after power and network
connections are completed (Note: the LED may blink intermittently with
data traffic).
• GREEN Off – The router is not providing an IP address to the LiftMaster
Gateway. Check your router settings and internet connections.
• GREEN flashing steadily On & Off – The LiftMaster
IP address, but is not accessing the Internet. Check your router settings and
internet connections.
• GREEN On Solid – The LiftMaster
connected to the Internet.
• The BLUE LED light indicates that the LiftMaster
at least one device like a garage door opener, gate operator, or other MyQ™
enabled product. The light does not indicate if devices are connected; it only
indicates that the Internet Gateway has "learned" one device to its memory.
• The YELLOW LED light indicates that the LiftMaster
"Add New Device" or learn mode, otherwise it will remain off.
Changing Smartphone App Security Settings
• You can change the SECURITY SETTINGS of the smartphone app for quicker
access to your devices and your account. The default security setting for the
apps is high. If desired, you can lower the Security Settings of the app.
See Section 4.
If you have additional questions or problems after reviewing
this User's Guide, please contact LiftMaster
technical.support@liftmaster.com or at 1-800-528-9131.
114A4466
®
INTERNET GATEWAY USER'S GUIDE
®
Internet Gateway signify?
®
Internet Gateway has an IP address and is
®
®
©2012 The Chamberlain Group, Inc. All Rights Reserved
®
Internet Gateway
®
Internet Gateway has an
Internet Gateway has learned
®
Internet Gateway is in the
Technical Support at:
®
Internet

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Summary of Contents for Chamberlain myQ

  • Page 1 ® Internet Gateway has learned at least one device like a garage door opener, gate operator, or other MyQ™ enabled product. The light does not indicate if devices are connected; it only indicates that the Internet Gateway has “learned” one device to its memory.
  • Page 2 CONNECT & CREATE • See the “LiftMaster MyQ™ Quick Start Guide” for instructions for the connection of your LiftMaster ® Internet Gateway to your router and to the Internet.You MUST use a computer for this step; you cannot create an account from a mobile device.
  • Page 3 Internet Gateway as desired, such as “123 Main Street” or “Home Sweet Home”. Click “Save and Close” to complete this step. • You can add MyQ™ devices like the garage door opener, gate operator, lights, or other accessories from the “Manage Places” page, or you can download the proper app and add any device from a smart phone.

  • Page 4: Getting A Smartphone App

    GETTING A SMARTPHONE APP Smartphone apps are available for three different OS types: • Apple iPhone , iPad , and iPod Touch - Requires iOS 3.2 or higher. - Visit the Apple App Store from your Apple device to obtain the LiftMaster Home Control app (search for “LiftMaster”).

  • Page 5: Changing Smartphone App Security Settings

    CHANGING SMARTPHONE APP SECURITY SETTINGS You can change the SECURITY SETTINGS of the smartphone app to allow quicker access to your devices and to your account. The default security setting for the apps is at the highest level: you must enter your email and password credentials every time to launch the app or to access and change your account settings.

  • Page 6: Apple App Controls

    APPLE APP CONTROLS Controlling a device (a garage door opener, light etc.) Go to Places Swipe left or right to select a device (to see more than one door or light). Tap the door image to open/close door. Tap the light image to turn a light on/off. If a device is grayed out, it is currently unavailable (e.g., if a light control was Tap Edit...

  • Page 7: Android App Controls

    ANDROID APP CONTROLS Controlling a device (a garage door opener, light etc.) Go to Places tab Swipe right or left to select a device (to see more than one door or light) Tap the door image to open/close door. Tap the light image to turn a light on/off. If a device is grayed out, it is currently unavailable (e.g., if a light control was To Add:...

  • Page 8: Blackberry App Controls

    BLACKBERRY APP CONTROLS Controlling a device (a garage door opener, light etc.) Go to My Places Use the trackball or trackpad, roll or move left or right to select a device (to see more than one door or light) Select the white dot under the desired door to open/close door.

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