Understanding Display Messages - Samsung SCX-5935 Series User Manual

2. Remove the jammed paper from the duplex unit.
If the paper does not come out with the duplex unit, remove the paper
from the bottom of the machine.
Insert the duplex unit into the machine.
If you still do not see the paper, go to the next step.
3. Open the rear cover.
4. Unfold the duplex guide fully.
5. Pull the jammed paper out.
6. Fold the duplex guide and close the rear cover.

UNDERSTANDING DISPLAY MESSAGES

Messages appear on the control panel display to indicate the machine's
status or errors. Refer to the tables below to understand the messages' and
their meaning, and correct the problem, if necessary.
• If a message is not in the table, reboot the power and try the
printing job again. If the problem persists, call for service.
• When you call for service, provide the service representative with
the contents of display message.
• Some messages may not appear in the display depending on
options or models.
• [zzz] indicates the error code. When you contact the service
center, this error code help to handle the problem.
• You may see an exclamation mark (
the upper left of the display, in that case, press the question mark
to browse detailed information on the supplies.
MESSAGE
Fax memory is
almost full. Print or
remove received
fax Job
Fax memory is full.
Print or remove
received fax Job
Fuser error: [zzz].
Please turn off
then on
LSU error: [zzz].
Please turn off
then on
Original paper jam
in front of scanner
Original paper jam
in front of scanner
duplex path
Original paper jam
inside of scanner
Troubleshooting_ 112
) or a cross mark (
SUGGESTED
MEANING
SOLUTIONS
There is no more Print the received fax or
available fax memory. delete them from the fax
No more fax data can memory. Call for service
be received. to delete fax memory.
Available fax memory Delete the received fax
is now 1MB. data in the memory to
secure memory. Call for
service.
There is a problem in Turn the machine off and
the fuser unit working. back on again. If the
problem persists, call for
service.
There is a problem in Turn the machine off and
the control of LSU back on again. If the
unit. problem persists, call for
service.
The originals are Open the document
jammed in document feeder cover and remove
feeder. the jammed original.
The originals are Clear the jam.
jammed during duplex
printing in the
document feeder.
The failed to activate Open the document
the gate sensor within feeder cover and remove
the correct time after the jammed original.
activating the scan
sensor.
When the machine is
on, jammed paper is
detected in the
document feeder.
) on