In The Optional High Capacity Feeder - Samsung CLX-8380ND User Manual

In the optional high capacity feeder

1 Open the outer cover of the high capacity feeder.
2 Open the inner cover of the high capacity feeder.
3 Pull the jammed paper out, in the direction shown, pulling gently and
slowly in order to avoid tearing the paper.
If the paper does not move when you pull, or if you do not see any
paper in this area, stop and go to step 4.
4 Pull out the optional high capacity feeder.
5 Lift the front part of the tray slightly up to release the tray from the
machine.
6 Remove the paper in the direction shown. Pull it out gently and
slowly in order to avoid tearing the paper.
If the jammed paper is not visible, or if the paper is stuck, stop
pulling and continue on to step 5.
12.6
<Troubleshooting>