Quick Reference Guide; Placing Conference Calls; About Calls; Placing Calls - Polycom VVX 300 Series Quick Reference Manual

Polycom VVX 300 Series Phone

About Calls

Only one call can be active at one time.
You can use the handset, speakerphone, or headset for calls. During a call, you can change
modes by picking up the handset, or by pressing
If you navigate away from your call(s), press
When in Calls view, switch to Lines view by pressing More > Lines.
Switch back to Calls view by pressing More > Calls.

Placing Calls

Pick up the handset, or press or
Or enter the phone number first, then press Dial, pick up the handset, or press
From Lines view: Press the phone Line key, enter the phone number, and press Send.
From Home view: Select New Call using the left and right arrow keys. Enter the phone
number, and press Send.

Answering Calls

To answer with the speakerphone, press
pick up the handset. To answer with a headset, press
To answer a new call while on an active call, press Answer. The current call will be held.

Ending Calls

To end an active call, replace the handset, press
To end a held call, navigate to Calls view and highlight the held call. Press Resume, and
press End Call.

Holding Calls

From Calls view, press Hold or . Remember to highlight the call first.
To resume a held call, press Resume or

Transferring Calls

From Calls view, press Transfer or
ringtone, or after you talk with the other party, press Transfer or
complete a transfer without waiting for the ringback tone.

Forwarding Calls

To enable call forwarding, press Forward from Home or Lines view. Select the forwarding
type to enable, enter a forwarding number, and press Enable.
To disable call forwarding, press Forward from Home or Lines view, select the forwarding
type to disable, and press Disable.
To enable per-call forwarding: As your phone rings, press Forward, enter the forwarding
number, and press Forward.
2700 Oregon Road

Quick Reference Guide

or .
to see Active Call or Calls view again.
. Enter the phone number, and press Send.
or tap Answer. To answer with the handset,
.
, or press . Or, press End Call.
again.
, and call the other party. When you hear the
again. Press Blind to
• Northwood, OH 43619 |
Blue Platform

Placing Conference Calls

Call the first party, and after the call connects, press More, and select Confrnc. Then, dial
and connect with the second party and press Confrnc again.
From Lines or Calls view, you can:
• Press Hold to hold all participants.
• Press End Call to remove yourself from the call, but keep the other participants
connected.
• Press Manage (if available) to manage each participant.
• Press Split to end the conference and hold all participants.
Favorites
or .
Favorites are contacts you call most often. Your Favorites list displays all your Favorites. A
smaller number of Favorites displays in Lines view.
To view your Favorites list—From Home view, press
To make a contact a Favorite— Navigate to your Contact Directory and select the contact.
Press Info, press More, and select Add to Favorites. Press Yes to confirm.
To dial a Favorite—Press the Favorite from Home or Lines view, or from your Favorites list.

Viewing Recent Calls

From Lines view, do one of the following:
•Press , select Directories, and select Recent Calls to view your Recent Calls list.
•Press the right arrow key to view the recent Placed Calls.
•Press the left arrow key to view the recent Received Calls.
•Press the down arrow key to view the recent Missed Calls.
•Press the up arrow key to view Favorites.
From the Recent Calls list, press Sort to sort and order calls, press Type to display only
certain calls, or select a call record to call the person.

Contact Directory

To select a contact from the Contact Directory, press
• To view your Directory—Select Directories from Home view. Press Contact Directory on the
Directory screen.
• To add a contact—Navigate to your Contact Directory and press Add. Enter the contact's
information, and press Save. To make a contact a Favorite, enter a Favorite Index number.
• To update contact information—Navigate to your Contact Directory and select the contact.
Press Info, press Edit, update the contact's information, and press Save.
• To delete a contact— Navigate to your Contact Directory and select the contact. Press Info,
press Delete, and press Yes to confirm.
• To search for a contact—Navigate to your Contact Directory and press Search. Enter search
criteria and press Search.
• To dial a contact from your Directory— Navigate to your Contact Directory and select the
contact. From the contact's information screen, select the contact's phone number.
1645 West Chester Pike • West Chester, PA 19382
and select Directories> Favorites.
.
• 1.888.808.6111 | www.telesystem.us