Polycom VVX300 User Manual
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Also See for VVX300:
- User manual (207 pages) ,
- Owner's manual (58 pages) ,
- Quick manual (32 pages)
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Summary of Contents for Polycom VVX300
- Page 1 Polycom VVX300 / VVX310 / VVX400 / VVX410 User Guide...
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Page 2: Table Of Contents
Table of content Phones overview ● Basic telephony features ● Advanced telephony features ● Voicemail & Call history ● Phone preferences ● Contact management ● Various ● 2 / 38... -
Page 3: Phones Overview
Phones overview 3 / 38... - Page 4 VVX300 / VVX310 VVX400 / VVX410 4 / 38...
- Page 5 5 / 38...
- Page 6 Phone views Your phone has four main Views: Speed dials view, Home view, Calls view ● (when you are on the line) and Screensaver view (VVX300/310 only) Speed dials view is your phone's default display. It shows your line, ●...
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Page 7: Basic Telephony Features
Basic telephony features 7 / 38... - Page 8 How to place a call ? Using the handset ● Type the number and pick up the handset – Or, pick up the handset, type the number and push the Send – softkey Using the speaker ● Type the number and press the Speaker button –...
- Page 9 How to answer / refuse a call ? All incoming calls display in an ● Incoming Call window, as shown next, after 10s you'll see the Calls view Pickup the handset ● To answer using the speaker: ● Press the Answer softkey –...
- Page 10 How to end a call ? Press the End Call softkey ● Or, Replace the handset ● Or press the Speaker button when in speaker mode ● 10 / 38...
- Page 11 Hold / Mute How to mute a call? ● Press the Mute button. – The microphone is muted and you continue – to hear your contact Press Mute again to enable the – microphone How to set a call on hold? ●...
- Page 12 Transfer Press the Transfer button or Transfer softkey ● Type the number to transfer to ● Press the Send softkey ● Speak to third party and press Transfer again to confirm the Transfer – Or press Cancel, to retrieve the caller –...
- Page 13 Transfer (2) You can also do a « Blind transfer » ● Third party will see that the call comes from initial caller – Press the Transfer button or Transfer softkey – Press the Blind softkey – Type the number – Press the Send softkey –...
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Page 14: Advanced Telephony Features
Advanced telephony features 14 / 38... - Page 15 Conference Press the Confrnc softkey during a call ● (you may need to press More to see it) The active call is on hold ● Type the 3rd party number ● Press Send ● Confrnc Speak to third party and press –...
- Page 16 Multiple calls How to answer a call while you are on the line? ● Phone shows « Incoming call » and you hear a bip – Press the Answer softkey to take the call – Previous call is put on Hold. ● How to switch between active calls? ●...
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Page 17: Voicemail & Call History
Voicemail & Call history 17 / 38... - Page 18 How to listen to your voicemail ? When you have a new voicemail ● Phone will display « 1 new message » – Message LED will blink – Access your voicemail using the Messages button ● Or, press Home then select Messages ● Phone will display “1.
- Page 19 How to consult the Call history ? Press Home then select Directories, then navigate to Recent Calls ● Using the Type softkey you can filter on Missed Calls, Received Calls, Placed Calls – Choose the category you want and press Select –...
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Page 20: Phone Preferences
Phone preferences 20 / 38... - Page 21 Change the language Press the Home, Select Settings ● Select 1. Basic > 1. Preferences > 1. Language ● Select your preferred language ● Phone's display is updated in 1-5s ● 21 / 38...
- Page 22 Adjust the volume Press the Volume keys ● Ring tone: press + or – when phone – is idle Call volume: press + or – when – speaking. Different volumes can be chosen for the different modes: handset, headset, speaker 22 / 38...
- Page 23 Change the ringtone Press the Home, Select Settings ● Select 1. Basic > Ring type ● Navigate in the available ringtones ● Use the Play softkey to listen ● Press Select to confirm your choice ● 23 / 38...
- Page 24 Change the screen contrast VVX300/310 only ● Press the Home, Select Settings ● Select 1. Basic > 2. Contrast ● Adjust the contrast using Up and Down softkey's ● Confirm by Ok ● 24 / 38...
- Page 25 – Maximum: brightness scale that applies to Backlight On & Backlight Idle intensities – You can adjust the Backlight On and Idle intensities from low to high (VVX300/310: additional off ● level) You can adjust the Maximum intensity from 0 to 15 using the Up and Down softkeys ●...
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Page 26: Contact Management
Contact management 26 / 38... - Page 27 Add a Contact Press Home, Select Directories then Select ● Contact directory Press the Add softkey ● Fill in the fields ● When done press the Save softkey ● 27 / 38...
- Page 28 Save a contact from Call history Access your Call history list ● Select the entry you want to save ● Press More then Info ● Phone displays details for this call ● Press Save ● You can edit the fields ●...
- Page 29 Edit a Contact Press Home, Select Directories then Select Contact ● directory Select the contact you wish to edit ● Press the Info softkey followed by Edit ● Make the changes you want ● When done, press the Save softkey ●...
- Page 30 Add a contact to Favorites Access your contact entry from Contact Directory or Call history ● Press Info ● Press More then Add... ● Phone displays “Add to Favorites with an index of #? ● Press Yes to choose the first available index or Edit index to choose ●...
- Page 31 Delete a Contact Press Home, Select Directories then Select Contact ● directory Select the contact you wish to delete ● Press the Info softkey followed by More then ● Delete Confirm by Yes ● 31 / 38...
- Page 32 Find a Contact Press Home, Select Directories then Select Contact ● directory Press the Search softkey ● Fill in the desired keywords ● Press the Search softkey to confirm ● 32 / 38...
- Page 33 Corporate Directory Press Home, Select Directories then Select Corporate Directory ● Type your search query using the dialpad ● You can press Encoding to change the encoding and switch to capital letters or digits – Press submit when finished ● Lookup is done on the PBX Corporate Directory based on last name and first ●...
- Page 34 Various 34 / 38...
- Page 35 Status Change You can see and change your current intentional status using the Status ● softkey You'll be presented with a screen like this (depending of your phone model) ● Confirm Select (VVX 300/310) Select (VVX 400/410) Use the left and right soft key below the screen to select a new status and ●...
- Page 36 Supervision If your phone was configured to supervise other ● extensions (not standard in Fusion): You can see ● when the contacts are on the line – The led on the button is red ● When their phone is ringing –...
- Page 37 How to reboot the phone ? Press the Home, Select Settings ● Select 1. Basic > 8. Restart Phone ● This operation takes about 2 minutes ● Why should I reboot my phone ? ● If the IT administrator has made changes to the configuration –...
- Page 38 How to reset the phone ? Press the Home, Select Settings ● Select 2. Advanced ● Enter the admin password : 456 by default ● Press 1. Administration Settings > 5. Reset to Defaults ● To clear User settings, Select 1. Reset Local Configuration ●...